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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 651 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about getting this new technology but it turns out they're pretty good. It's only very slightly uncomfortable sometimes but other than that I can keep them on all day. Sound quality is great. I wouldn't mind seeing these with noise canceling audio but I understood that they did not come with noise canceling. I'm sure the microphone is noise canceling as I haven't heard any complaints from the phone calls I've made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and also sit on the ear a lot better they don’t move around at all

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comodidad, durabilidad, cargan super rápido, buen sonido.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfy but you’ll have a favorite bud.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for my wife as she works from home and does a lot of DIY projects around the house but hated her current headphones. She got annoyed she couldn’t listen to her music and still engage with the family or wear comfortably with glasses. Said the opendotz are good if you’re not moving around too much but slip down your ear after about an hour of use. And the touch controls can be finicky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Good sound quality while listening to music. Sometimes they lose connection in one ear while on a call, but comes back to normal. Not sure why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones I actually had the stolen out of my vehicle and went and bought another set because of how good they are way better than the bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear clip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best product from Shokz. Bought 2 pairs of them the other one gift to my daughter. Very comfortable you can wear all day and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality earbud with great sound and loud enough to enjoy an early morning jog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never bought expensive headphone but these were so worth it! Even amazing during my flight to mexico!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shokz Opendots Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good for running! They truly don’t budge. My only con is that you cannot pick up phone calls with these on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and like brand new condition ....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    You'll Forget You're Wearing Them

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a number of wireless earbuds over the years, but the New Shokz OpenDots ONE really stands out and in the best way possible. I was looking for something super light and open-ear for working, commuting, walking my dog, etc., and I didn’t want to be completely cut off from the world like with ANC earbuds. These tick all the right boxes, If your looking for something that’s ultra-comfortable, sounds great, and keeps you aware of your surroundings, these are an awesome option. These are legit the most comfortable earbuds I’ve ever worn you can barely feel them, The ear-cuff design is genius. You just clip it on, and it stays put. No pressure inside your ear, no weird suction feeling, no soreness after hours of use. I’ve worn them through full workdays and even during light workouts zero discomfort, Also they play really nicely with glasses and hats, which is a huge plus, great for people like me who don’t like the feeling of traditional in-ear buds. Okay, I’ll be real I wasn’t expecting them to sound this good. Open-ear stuff usually sacrifices sound quality for comfort and awareness, but these actually slap. The bass is surprisingly deep thanks to something they call Bassphere and OpenBass 2.0 (marketing jargon, sure, but it works). Vocals and highs come through clean. I’m no audiophile, but I’ve been legit impressed with how full the sound feels. Also no sound leakage! I’ve had people standing right next to me and they couldn’t hear what I was listening to. - Ear detection is on point—no worrying about left/right sides, just clip and go. - Pairs to two devices at once. I switch between my laptop and phone seamlessly. - Controls are simple: double-tap or pinch to play/pause, take calls, etc. - 4 EQ presets + custom mode. I personally use the Bass one most. - Dolby Audio support is a nice bonus for immersive stuff like live recordings or concert videos. - Crystal clear AI noise cancellation actually works no complaints from people on the other end, even when I’m walking outside. Mic placement is on point. What Amazed me is that the Battery Life is on par with manufacturer's claim that 10 hours on a single charge with 40 hours total using the case and a quick 10-minute charge gives you around 2 hours of playback Plus the case supports wireless charging too. IP54 rating means they’re Sweat & Splash Resistant so you use them at gym without any issues. The only one con about this buds is these are Not for people looking for total sound isolation. These are meant to keep you connected to your environment. If you’re tired of earbuds that hurt, fall out, or make you feel isolated, OpenDots ONE is seriously worth checking out. The sound-to-size ratio is wild, and they’ve nailed the comfort and convenience. Honestly feels like the future of casual listening, and If you’re someone who prioritizes comfort, awareness, and great sound in a lightweight package, the Shokz OpenDots ONE are 100% worth it. They’ve become my go to earbuds for daily life whether I’m working, walking, or just relaxing at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shokz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service is excellent. Also, this one is in open box, but the quality is exactly the same as new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    SHOKZ OPENDOTS ONE EARBUDS ARE GREAT!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy wearing open earbuds because they never make my ears itch or get uncomfortable after using for hours. I own 3 other Shokz open style earbuds and they are wonderful but have the wraps that go around top of your ears. These were packaged nicely along with paperwork inside and a small C-charging cable. They are a clip-on design and I wasn't sure how I'd like them of if they would fit me properly but to my delight they did. I then put them back in the case and charged fully which took a couple hours. They also can be charged wirelessly if you own that style device. They have Dolby Audio and a 2 year warranty. I downloaded the information for them on my iPhone and then paired them up with the Shokz app. There are various touch control functions ~ Single-Finger Tap, Double Pinch (which I like the best) and Long Press. The buds can also be used independently of each other which I find nice for phone conversations. There is a 5 band EQ equalizer if you prefer to customize the sound settings to your liking or there are other preset sound options built in the app you can choose. Another feature is you can pair two devices to seamlessly switch between the earbuds with MultiPoint Pairing. I found these to fit my ears just fine and very comfortable to wear. I spoke on my iPhone using them for a long period, listened to various genres of music and everything I tried was a spot on and awesome experience. The design is unique and I really found enjoyment in wearing. Battery life is great and so far I have no complaints. I like these just as much as my other open ear Shokz. I actually forget they're on my ears! I can definitely recommend their purchase. High quality, perfect adjustable sounds and easy to wear. I really love my OpenDots!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has potentially

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose these earbuds because I really like the style of them. However the sound quality is not that great. I have complaints of everyone that I talk on the phone with that they can barely hear me. I've played with all the settings but these earrbuds are not the best for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It puts too much pressure on the ear. It does really well with music and GPS, but with phone calls, audio books, and videos the sound is too low or hard to hear. It looks weird on my ears.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. To adjust Shokz OpenDots ONE for comfort, pinch the JointArc to place the speaker on your inner ear ridge (not in the canal) and the battery behind your ear, angling the arc slightly downward (0-30°) for a natural, secure fit without excessive pressure. Ensure the speaker rests just in front of your ear opening for optimal sound and comfort, avoiding the ear canal. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My Favorite Open Earbuds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been testing the Shokz Opendots One for the last week. As a fan of open earbuds, I find that the Opendots feature all the qualities that make this style of earbud great. Overall, they are a pocketable, comfortable-to-wear, and well-built set of open earbuds that sport great sound quality, decent volume, and excellent Bluetooth connectivity. The first thing I like about the OpenDots is the well-designed case. The round, pebble styling makes it comfortable to carry in my pocket. The hinge feels sturdy and closes with a reassuring snap. It also features USB-C and wireless charging options. Also, inside the case are magnets that ensure proper placement and charging of the earbuds. As for the earbuds themselves, pairing with my phone is extremely fast and effortless, and the Bluetooth connection remained strong and stutter-free. I liked how the earbuds gently slid onto the cartilage of my ears, directing sound perfectly into my ear canal. Their lightweight design and rubber arch make them comfortable to wear while still maintaining a secure fit. The sound quality is excellent, with clear and natural vocals, mids, and highs, and a decent level of bass. When used for phone calls they perform well. The persons voice on the distant end was clear and they had no problems clearly hearing me. The shokz App is intuitive. It has options for turning on Dolby, and multipoint pairing. As well as, modifying tap settings and changing sound presets. With that said, the Opendots are my favorite open earbuds. I would absolutely recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not what i expected. A little uncomfortable but overall a good product. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Choice for Communication

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased for hands free telephone calls and for listening to music. Music functions are suitable. Telephone call quality is incredibly poor. I have updated firmware, turned microphone noise cancelling on and off, and multiple call recipients continue to demand that I disconnect the earbuds. I have had Jabra in the past, and they are head and shoulders above these in all aspects of quality. It is too bad that Jabra has left this market.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback! If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Game-Changer for Everyday Listening!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Shokz Dot open-ear earbuds for a few weeks now and they’ve completely surpassed my expectations. The open-ear design is incredibly comfortable — I can wear them all day without fatigue, and I still stay aware of my surroundings (huge plus for commuting or daily walks). The sound quality is rich and clear with surprisingly good bass for something so small, and voices and music come through crisp and natural. Pairing with my phone was ultra-simple and reliable — no dropouts or lag during calls or while streaming music. Battery life easily gets me through a full day of use, and the touch controls are intuitive and responsive. What I love most: they feel lightweight, they don’t block outside sound, and they stay secure even when I’m moving around. Whether I’m on a call, listening to a podcast, or just enjoying some music, these earbuds deliver performance and comfort I didn’t even know I was missing. Highly recommend if you want great sound without isolating yourself from the world — these are now part of my daily routine!

    I would recommend this to a friend
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