Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 411 reviews
  • Rated 5 out of 5 stars

    Nice headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accomplish what they are expected to do. Some bugginess at high speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a perfect gift for Christmas is for my dad cause he always w his phone and his neck is always bending over his shoulder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones they work great still can be aware of my surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them to every day for work. Can still use ear plugs while using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Shokz for running!! Greatest investment yet to running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for work. Because they don't block my ear way, I can hear what's going on around me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were ok but I do wish they would of been louder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for work-outs and working around the house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using these while running. The only gripe i have is battery life, its pretty short. Otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he loves them! Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy shockz, customer service sucks!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 4 and half months and on/off buttons doesn't work, I'm very carefull of thjs product because it's not cheap, when i contacted shockz customer service and walked step by step on the claim, they just said i cannot file a claim on that product its a defective and they don't want to resolve. I'll come back with bose

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello- We're sorry to hear your this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    this is my 5th pair cos I give them to friends!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new charger connector - much more versatile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones and great service. Will be wearing them all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were Alright

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got some headphones from TikTok for 19$ n they had better base than these. They were good but for what I actually expected they disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fair, not great, but fair.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but ambient noise is a problem. Comfort is acceptable but not exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear all the world with these headphones. I wont get run over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sonmuch bought a second pair for a family member

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the brand a lot. Would like to see the mini headset be closer to the head on the loop on the back. Great audio and sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated on first use while only playing music for 10 minutes. Charge does not last and takes a long time to charge. My apple ear buds work better than this product.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Margo -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    I don’t like them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to give them away because after I took them off I would continue to have a buzzing noise in my head

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this was your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. It's possible the standard size may be a better fit for you. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Very poor sound and bass

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give these headphones a try because i recently started runing outdoors, but the sound quality is horrible, no bass, and not loud enough. People can also hear the music you’re playing near by. Great concept but bery poor sound quality. I will be returning them.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Samuel- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you! AfterShokzCHT