Customer Ratings & Reviews

The safety is great, but set up wasn’t quite as “simple” as I hoped. The nice thing about the SimpliSafe packages is that all the pieces come preconfigured in the box to work together. The base station will automatically sync with the keypad, entry sensors, and motion sensors. You can later add pieces as you want to add smoke detection, temperature monitoring, glass shattering, and water detection. I wish this kit had come with glass shattering sensors, but I know it will be an easy item to add in the future. Once installed, the batteries on the individual devices are supposed to work for several years and the pieces themselves seem built to last. The base station is a bit bigger than I expected, but it reaches the entire house. Physical installation of the system is easy. The only piece that has to be plugged in to an outlet is the base station. The other pieces adhere in place with 3M tape that does a good job keeping the pieces where you want them. However, the motion sensors needed their tape in a different spot as you can’t stick them to the corner with the current tape placement. You also have the option of screwing the pieces in if the 3M tape isn’t secure enough for you. But most people will probably be fine using the 3M tape. Setting up the software was a bit more confusing than I would like. The entry key also functions as a usb setup device for the system. You plug the key into a computer and the software walks you through the process and then syncs your settings with the base station. But it was also a bit confusing as the software would open up multiple windows and not tell me I needed to go back to the main window to finish setting up the base station and the entry keypad. It has also taken me the better part of an afternoon to get all of this working. I found out after installing the system that my town requires a permit for security systems. I filled out the required municipal forms, but it appears I have to wait until I send the permit number to SimpliSafe for my system to truly be ready. All-in-all, this system is easily worth the price. Monitoring is not free. You currently have the option of two monthly monitoring plans that you can cancel at any time. Only difference I can see between the two plans is that one allows you the convenience of using the SimpliSafe smartphone app to arm and disarm the system and the other plan does not. Seemed like that should have been a default plan feature to me. There is no long term commitment. However, my plan seemed locked into the more expensive option of $24.99 per month by default and I have to call SimpliSafe to change my current plan settings. So in summation: the safety is worth it and I like how easy it was to get he hardware setup. I wish the software had been a bit more straightforward, but so far the system works great and it can easily be expanded in the future.

Great little package to keep you home secure. What I like the most of it is that its wireless. No need to poke holes on your home and wiring. All of the devices have a replaceable battery (supposed to last long) and they all attach with included double sided tape (pre applied). Setup is simple, you could either follow the instructions to do it pairing with the keypad or you could plug the keychain (which has an usb male port) to the base and then plug it in a computer and the do the setup via their windows program. The package includes door opening sensors and motion sensors, however you could add more by simply buying them from their website (I'm planning on adding a co2, smoke and glass break detector). The only thing I don't like much is the pricing for their monitoring plans, they're $15 and $25. The second one lets you monitor your system remotely via their app, I wish this was included anyways, since what is the cost? All you need is data on you phone and wifi on you home, none of which they are paying... If you don't get the plans, no notification to the police or emergency services, just your in home siren. I wish the pricing of the service would be something like $10 and $20. I hope they reconsider their cost, being that the package isn't that cheap either. At least you get a free month. This is my only con, other than that, the system is a very nice one and I would recommend it to anyone (remember you may get a discount on home owners insurance and/or renters, mention you have an alarm system to your insurance guy).

It's name says it all, SimpliSafe. Designed for DIY folks like myself (and You), it is ingenious in its simplicity. For its price point and ease of installation there is no valid reason not to have this SimpliSafe Defend Wireless Home Security System protecting your home and family. Over the last 20 years I have had my home broken into twice. Thankfully, was not home either occasion. Had a national alarm system company monitoring my home during each break-in. However, the thieves cut my land line and had no problem pilfering and taking whatever they wished, even the kids 'Piggy Banks' and some of their toys. Yuk! After the break-ins I collaborated my with neighbors so that we would look out for each others homes when someone was away. Regardless of the security system this is always a great idea. However, sometimes my immediate neighbors were also away at the same time. So, I jumped at the chance to receive a complimentary SimpliSafe Defend Wireless Home Security System for review. First, let me explain that the nationally-known, security company I once had also has a 'basic', wireless home security package now, which includes, supposedly, free installation. However, a phone estimate of what additional sensors I needed to match the Defend security system, two-year monitoring contract, monthly monitoring costs, and Alarm Permit Fees. It was cost prohibitive - over six times what the SimpliSafe Defend Home Security System cost to include the basic monthly monitoring charges (14.99), certification by a locally licensed alarm installer, and permit fees. SimpliSafe Defend Home Security System is a no brainier choice, and especially, since two of my neighbors already have SimpliSafe Security Systems installed in their homes. They did give me one bit of good advice though. During the installation process affix all of my device sensors to the building with screws. To get the system permitted in my county, an outside, licensed alarm installer, must certify my system for permitting. Of course there is a ridiculous fee for this service. The 'local' alarm companies, not wanting DIY competition, will not certify adhesive tape, fastened devices. No big deal, SimpliSafe provides fastener screws for each sensor just for that purpose. It only takes a few extra minutes to fasten each sensor to your window and door frames. Keep in mind that SimpliSafe also recommends that you check with your local authorities if a home security permit is required and what other hoops you may have to jump through. When it is all said and done – if it complies with local authorities and keeps your family safe and secure – it is well worth it. WooHoo! The Defender Kit includes eleven pieces: six entry sensors, keychain remote, keypad, base station, and two motion sensors. Also included is one FREE month of monitoring towards either of the two plans SimpliSafe offers. There are extra sensors available for purchase, like a smoke detector, CO detector, glass break sensor, water and freeze detectors, camera, and panic button. You can also order extra entry sensors, siren, keychain remotes, and keypads if you did not have enough for your home in the Defender Kit. What I really like about the entry sensors is that they have no 'right' or 'wrong' way to install them. Vertically, horizontally, upside down, or, even at odd angles. As long as the magnet is parallel and aligned within two inches of the sensor's marked grooves, it will work. Another great feature is the voice assistant of the base station for installation and guidance. I have used the Defender Home Security System for over a week now as a 'Stand-Alone' unit until I can get my SimpliSafe System certified and permitted so I can use the SimpliSafe monitoring service. I look at it this way – without 24/7 monitoring – who is really going to look out for your home and family's security? Additionally, you can utilize the camera and settings features, remotely, from your Smart Phone,Tablet, or Laptop while you are away with the Premium Service for (24.99) – change settings, and allow entry for friends, relatives or neighbors checking on your place, all done remotely. And, there is NO Annual Contract – you can cancel at any time. I am really impressed by this SimpliSafe Defender Home Security System. It is super-cost-effective and gives me the peace of mind because of the protection for my family. You can choose Away, Home, and OFF for your system. The 'Home' mode activates your alarm while you are at home, and, to me is the most important of all the settings. The sensors all have batteries, which may last up to five years. The keypad should be replaced yearly. The Base Station has an eight hour back-up should you lose power, and can communicate with the monitoring service using its battery back-up. Anytime you make changes utilizing your USB keychains to your desktop, laptop, or computer – update the keychains at the Base Station to keep your system current. They have a battery and at this writing it is unknown how long they last. In summary SimpliSafe Defender Home Security System is probably the most cost-effective security system on the market, and, one of the simplest to install, modify, and expand. I am super-happy I have this system installed and have already ordered the smoke detector, extra entry sensors, additional siren, and glass-break sensor as suggested by my neighbors. I highly recommend this SimpliSafe Defend Home Security System. It may not have all the sensors you need, but it is easy and affordable to order additional devices. Just make a phone call to your local alarm installer and monitoring agency for estimates and 'packages' – you will be convinced of its cost effectiveness for security.

SimpliSafe wireless home security system is an excellent product for homeowners and renters. All wireless alarm systems (DIY and professionally installed) work pretty much the same and they come with cellular communication instead of a landline. What SimpliSafe provides is quality wireless home security similarly to those professionally installed without the extremely high initial installation cost and ridiculous costly recurrent monthly monitor service charge. With SimpliSafe professional monitoring the lowest monthly plan is just $14.99 and with other traditional companies, their prices start at $27.99. Note that the $27.99 is ADT’s basic plan and you required to have a landline, which if you don’t have is an additional cost to monitor your system. Their wireless, without a landline, basic plan starts at $48.99/month. Comparing similar products (wireless) and service, SimpliSafe is cheaper by $34/mon ($125/year) for the same type of system and professional monitoring service. With the money saved, you may even want to buy a system for your loved ones. What is best about this DIY system is that because it is completely wireless you can take it with whenever you move home or apartment. If you have a second unit, this might even work when you stay at another location for a prolonged period of time, e.g. summer/winter vacation homes. Even though it is not recommended, you can have this system working in your home without monitoring service. PROS: > NO Contract at all! This is the best feature that you aren't locked into a monitoring service contract. You pay month to month and you can cancel your service whenever you want. Other companies require at least a minimum of a 1-year contract and if you need to cancel for whatever reason most likely will incur a cancellation fee. Alternatively but not recommended, the system can operate on its own without the monitoring service. The alarm sound by itself might deter burglars from continuing even further from taking more of your belongings. If you will be doing the system without the monitoring, I highly recommend getting the additional siren to even deter the burglars from continuing their bad deeds. > Wireless contacts, touchpads, and motion sensors that come reprogrammed to just plug and play. No net to make complicated programming. This makes the system easily expandable with additional components. Other companies will charge heavily to add those components while with SimpliSafe it’s DIY. > Add additional devices such as glass break sensor, another high pitch siren, carbon monoxide sensor and more. > NO need of a landline. This alarm system uses cellular communication to connect with the monitoring station. Cellular signal is way better than landline since landline has the risk of burglars disable the system by cutting the phone line or power line. Traditional monitoring system doesn't offer cellular communication or they charge extra for use of cellular connection. CONS: > Keypad system is not light up. Place the keypad in a location near an available light and this helps you see the buttons and avoid entering an incorrect code. SUMMARY: This is a good system for a low price. You get a professional quality monitoring for a low price and no contract.

I now have a SimpliSafe defend wireless camera and I’m feeling more safe having it. The company make setup so easy leaving you to really decide on the placement of the sensors. In about 35 minutes my SimpliSafe wireless security was ready to be used. It have adhesive if you decide to go that route but I chose the screws because I feel like it will hold longer. The defend kit includes the keypad, 6 door/window sensors, 2 motion detectors, remote, base, and manual. I’m using everything but 4 of the sensors because my motion detector covers the windows on the level. Monitoring with SimpliSafe is affordable compared to the bigger security companies. If you pay for monitoring you will not be locked in a long contract. I did not 5 star the SimpliSafe because: The keypad looks dated and the keys do not illuminate. No smart home integration. I think this should atleast be able to arm the alarm. Not able to use the app unless you activate monitoring. Basic features should be available to everyone with the security system. In about 6 months this SimpliSafe pays for itself. I like that you can add any component be SimpliSafe to customize it to your home or business. In conclusion this is for just about anyone that needs a little extra security for a great price.

Got the Simplisafe set up in 30 minutes, as well as the registration with the call service (same call center as the $50 wired systems!). If you can stick a piece of tape on a wall, you can do this. Everything is wireless and battery powered, so you don’t have to worry about polarity, or climbing in the attic, or other unpleasantness. I plan to get the cameras in the future, and maybe a few more sensors for the outdoor sheds. The service is fantastic. They are compassionate during their calls, including false alarms during the testing phase. To settle my fears, I asked the local law enforcement of their opinion on the brand and they think very highly of the system. I highly recommend the Simplisafe system!

The Simplisafe Defend home security system is ideal for those that want safety at a budget price. Pros: - Set-up was very easy. Even folks with low technical skill should do fine. - The system is expandable, allowing you to add additional functionality like smoke detectors and cameras. - It's all wireless, except for the hub that you will install in a centralized location. - The keychain remote is super handy for arming and disarming. Cons: - The packaging needs improvement. My keychain remote was loose inside the box when I first opened it. Some sensors were not well secured in the box either. - Unless you pay for the service, you cannot get notifications on your phone when there is activity in the home. I would have liked for this to be included free with the product. I can contact the police on my own if needed, based on what the system has detected. I do not have pets so I could not verify that the motion sensors do not get set off by them. Overall, this is a good starter system for just about anyone. It's simple set-up and ability to expand its functionality makes it worth the cost. And if you pay for the monthly service, you will likely be spending far less than if you go with a large home alarm company that can charge $30+ per month.

The Simplisafe Defend Home Security System is an easy to install upstart system that I basically put together while being sick. So it's Safe to say that it's pretty Simple to set up. I just took it out of the box and just chose my locations to protect and then went to the website and BOOM! That Simpl......er, almost. Actually , it was pretty easy to start up. Then there was the whole calling my local fire department or city ordinance to find out whether or not I needed an alarm permit. I did. It's not that bad really. You pay a yearly fee ( $40- $50) + either the Simple $14.99 basic package or the one I chose, the $24.99 package [Get that one.] for monitoring 24-7. I had to call to do a test signal check and they were , for the most part, really helpful. They had to set up and activate a Sim-card for the proper network Usually T-mobile or Verizon. After the setup process I got a 72 hour test mode and after that? FORT KNOX!! Lol. For something so Simple, I was hoping for no-brainer style, but it was a good experience in the end. I give it a 4 out of 5 basically because even though the installation was simple , the instructions are pretty limited and it doesn't tell you that you will have contact SimpliSafe for the final activation process. I'm sure that is a given , but if you're gonna hold my hand when we cross the highway, don't let go until we're on the other side.There's an app that basically connects you the whole system on the $24.99 plan. It will allow you to control all your stuff on the go, whereas the $14.99 option gives you a cool key chain remote (in the box). The sensors are light weight and easy to adhere to your door and frames, using adhesive and magnets, simple and the key pad is easy to navigate. The motion sensors are easy to place and have great range. I think everyone should have security and this is a very affordable way to go. I think they will keep us SimpliSafe ( Had to be done.)

So I'll be upfront and say that like cable cutters who are going a la carte this will be my third security system in four years. The last two have had contracts or catches so I have high hopes already knowing that I won't be tied to something that could potentially be a bummer. As you can see that the base is not an eye sore and sits beautifully at an entryway area without needing much space. I'm in my 72-hour test period of setup in any event I accidentally trip an alarm. Of course my favorite part of this system is that my dog won't set it off. Some sensors have proven faulty in the past so he and I will be excited not to have to worry about loud noises (unless of course an intruder enters and then we'll be very thankful). If you've gotten this far stay put, there are definitely pros and cons to this little package. So I love the cleanliness and design of the system. Everything is a soft white and will blend easily and there is really no fuss to installing anything because of the adhesive. I do worry that the adheisve will lose it's ability to stick for a long time. There is a voice guided lady who speaks softly to you letting you know what's going on with the system and that was neat. It was almost like a podcast voice that you just want to speak to you. The keychain provided to disable the system by hand instead of dialing in a pin is cool because of I have groceries in hand then I am just a click of a button away from arming or disarming the system. Most of all the fact that I can tailor the system with all sorts of cool ad-ons like the glass break sensor which I am getting! Downfalls include, that when the system was delivered I could hear stuff moving around inside which sounded cheap. The defend system does not come with the siren which is vital to deter an intruder. Now the system can be quiet and send out alerts to dispatch police but I want the bells and whistles off the bat and you have to invest in that. I don't like that Simplisafe doesn't have a jazzed up version of the pin pad where I can control multiple sources of applications on a touch screen. Hopefully that comes in the near future! As a whole the package is cool because I can build on it, and the subscription is fairly priced.

Works great and Easy to install even if your not an electronic person.

It works good and I feel safer with an alarm system now

Installed in an hour and have not had one problem in 6 months. Simplisafe and my cameras give me some extra security. Although no one‘s got past the guard dogs yet!

This alarm system is simple to install and activate. The only downside is it comes with a T-mobile module which will not work in Alaska. One call to SimpliSafe customer service and a Verizon module was on the way. Simple directions to replace it and activate with the monitoring center.

Great product. Very easy to install and works great. Highly recommend.

After someone broke into our house I did a lot of research on security systems. I was a bit skeptical about this system, bit decided to give it a try based on how affordable it was. It was very easy to install and the cost for the monthly service is very affordable and gives you the ability to see the system online and turn it on or off. Very happy with this purchase.

Very impressive wireless home security system that is easy to setup and install. I wanted to wait to activate it until after we fully set things up and got everything placed where we wanted it. Opening the box you can see that most everything is packaged quite well. The only issue I saw was that the keychain remote had come loose from the packaging and had been bouncing around inside the box. Nothing was damaged but it sounded like something was broken when I was opening the box. Basic installation and setup is very easy. The guided setup using a computer and setup instructions are very detailed and super easy to follow. Just plug the keychain remote into a USB port on your computer and the setup wizard automatically starts. It walks you through configuring and setting up the sensors as well as creating your online account. I highly recommend writing on each of the sensors empty boxes exactly where that particular sensor is being installed. You can add custom labels to each sensor later on so you know exactly which one is having an issue or was triggered when the alarm goes off. Before setting things up I also suggest looking at the entry sensors and carefully determining the best placement for them. Due to my window design and the trim surrounding my exterior doors, I had to move things around a few times before I could successfully get the sensors to work correctly. They would chime when opened but the alarm said they were not installed correctly (which was kind of weird). This added an extra hour or so to my installation time. The motion sensors range and sensitivity are affected by the placement of the device. They look 90 degrees horizontally and 45 degrees down. If you have larger pets then you will need to either put them up higher on the wall or turn them upside down. I chose to put them up higher because I was installing them in larger rooms. You will most likely go through a few of the included extra adhesive strips as you are testing your system to find the best placement of the sensors for your home. Our walls are textured and it was a little difficult to fully adhere the sensor plate to the wall and get it to stay. We plan on going back and permanently installing the sensors with screws after a couple months and we are completely satisfied with their locations. It took me a little over two hours from unboxing to having everything installed. Thoroughly test your system a couple of times once you have all sensors installed. This is also a very simple and easy process. There are a number of different sensors that you can add to your system. The alarm system can support up to 41 total sensors which is more than enough for our larger two store house. We added a few more entry and a couple motion sensors to the system. Adding new sensors to the system is also very easy. You can do this from the online dashboard or you can do this from the keypad. The online dashboard is much easier – select the sensor type, enter the serial number, and tell it what alarm settings you want. We plan on adding a few more to the system very soon. You can highly customize the entire system from the online dashboard based the sensor type and your system needs which is very nice. Different sensor types have different alarm settings. One of the really neat features to the entry sensors is that you can configure it to alert only mode. This is really convenient if you have a door or cabinet that you don’t need to trigger the alarm but would like to be notified when it is opened. The alarm monitoring service is 24/7/365 and has two different service plans. The standard plan is $14.99 / month and the interactive plan is $24.99 / month. There are no required contracts or commitments and you can cancel at any time. If you are not signed up for one of the monitoring services the alarm system still fully functions. It just means no police or fire departments will be dispatched to your home. Both of these service plans are very reasonably priced and are cheaper than most monitored alarm systems out there. The new alarm system includes 30 days free for the interactive plan. The interactive plan adds the online dashboard, SMS alerts, and email alerts. These three enhancements to the alarm system make the extra $10 / month definitely worth it in our case. The online dashboard allows for a much finer control of the system and with two younger children and three dogs we are bound to have some false alerts. A couple of really nice features to the monitoring service are that all contacts on the account are called first before the police are dispatched. Another very nice feature is that the alarm service includes a cellular based monitoring (at no extra charge). You don’t have to plug the system into your home phone if you don’t want to. This also allows you to place the alarm base station just about anywhere in your house as long as there is a power outlet nearby. The system base station included a backup battery which will keep your alarm system on and fully functioning in the event of a power outage. Since all sensors are fully wireless and have lithium batteries they will all also fully function. These are supposed to last about five years according to the instructions. The only things we were not too fond of was the sound level of the siren from the base station and the length of the included screws for the sensors and keypads. The alarm siren coming from the base station is only about 85db and is not loud enough to hear outside of your house. This is especially true if you have the base station tucked away out of site in a closet. It would be nice to at least hear something outside of your house to alert nearby neighbors when the alarm is triggered. We are going to add the 105db siren to our system because of this. The mounting screws to mount the sensors and keypad are way too small to really securely attach to the wall. We mounted the keypad to the wall and I had to drill the mounting holes on the mounting plate a little larger to accommodate a larger screw size. All in all we are very impressed so far with the SimpliSafe alarm system. We would definitely highly recommend it to anyone who is shopping around for any kind of alarm system especially if you are looking for a self-installed system. Everything about it is “Simple and Safe”.

What most appealed to me about this system was its portability. It was easy to install and set up. I'm thinking of moving in a few years and will be able to take it with me. I also like the fact that you can add components to the system whenever you want. I bought this when it was the Deal of the Day and got a great price. I am very satisfied with this purchase

Easy to set up as advertised. Seems to have good coverage of house.

Worked just as expected easy installation great monitoring

This was very easy to install around the house. We have moved 3 times and had no issues setting this up at each new home. SimpliSafe monitoring is excellent peace of mind for home security. The monthly fee is affordable and offers that feel of protection and safety.