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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 482 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SimpliCam Indoor HD Wi-Fi Security Camera's excellent video quality and ease of use. Many appreciate the reliable night vision and motion detection features, along with the added privacy options. However, some users experienced connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 482 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my SimpliSafe security systems!! We have several properties and use one of these at each one. They alert me if anything is going on and call the police for us

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Clear Video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera with clear video. I had this company's products before and I've always been happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good camera for monitoring. I'm impressed with how quick it sends notifications when it senses motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the cameras performance. I can see and hear what is going on in my monitored areas. The app. on my phone has been accurate with notifications of camera activity. NEGATIVE and BIG DISAPPOINTING thing about these cameras is that the TWO WAY AUDIO DOES NOT WORK!! I am unable to speak to the person in the monitored area. I even went to Simplisafe technical support and they were unable to solve the issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Needs mild improvements

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of video is decent. Two way communication needs work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is head of it's class. What class that may be is yet to be determined. You get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great indoor monitoring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detects motion and also has great resolution in the dark. Would revisit the review once I am down a couple of months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to install and works great, the only thing is that the microphone doesn’t work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvements

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this alongside the outdoor kit. Easy to install and set up like my other one. I will say, the night vision on it is difficult to see. Even the smallest spec of dust seems to throw the sensors out of wack. Even on the lowest sensitivity setting, it still picks up cars driving by that are about 50 feet away it seems. So that can get annoying for notifications sent to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera picture is good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and sound is pretty good as well. I like the camera is compact.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    More then security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great and provides updates on movement in your house. But we also use it to watch our dog when we’re out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to pay to use...Come on Man!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but returned it once I learned I had to pay a monthly fee to use it. Ridiculous!!! Went with the Samsung security camera instead since no fee

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera to go with my SimpliSafe security system. Easy to set up and use. With app on phone can watch anytime and see what is happening in my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected except infrared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Simpli Safe alarm system so I added 2 of these cameras because they went on sale for$49.99 each. The set up was easy. My only negative the cameras need a lot of light to stay in color mode. The camera in my lower level never goes out of infrared unless I turn on all the lamps and open all the blinds for maximum light. The infrared is very clear thought.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Ok camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very ok. It has a good quality camera, but the sound is very delayed. Not only that, but the whole alarm system is all wireless (and white ((for the most part)))so why did they make the camera wired and a different color from the rest of the set?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Value but wish it could be wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because of the SimpliSafe system, but I think the camera is their biggest weakness. It's not 1080p; it's not wireless; and it's not battery powered. It's always corded. Also, the set up was a little finicky with one of the two I got and took awhile. But after the set up it seems to work fine so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not easy to set up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this camera just all around difficult to set up. I guess it would be ok if it stayed plugged in all the time but we bought it to take with us when we go on vacations for our little one. It is not easy to set up and connect. Seems to lose connection a lot compared to other camera I have owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average picture quality. But it’s reliable and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Privacy

    Rated 5 out of 5 stars

    Awesome picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this camera after the initial installation of my SimpliSafe system. It’s a great add on and provides the extra level of security & peace of mind that I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for open house and it worked great! Just what I needed to have peace of mind during home showing

    I would recommend this to a friend
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