Customer Ratings & Reviews

This is my first “real” drone, as I have had those kid level drones that you lose with a slight breeze. For just starting off with this one, it is easy to understand and get to flying. Once charged and you have the app installed, connected to the WiFi, the rest of the directions for calibrating and starting up are displayed to you on the screen. By default it starts off in beginner mode which limits the distance and height, and for good reason as I realized the first time I attempted with it turned off, I need more practice. Video is recorded at 1280x720 on your phone and 3840x2160 on the drone. However, side by side comparisons on the videos make it look more like 1080 just scaled up or down with enhanced sharpness for 4k. But, it is decently clear, just don’t expect to make any professional content with it as it is still pretty pixelated and stabilization isn’t what one would hope it would be. As for stabilization, I took it out on a pretty windy day and it certainly tried its best to remain in location with GPS and its sensors. However, GPS isn’t pinpoint precise, so there is a fair bit of play in it. You can notice this especially with the return to home feature as it will get within about 7 feet of the original landing area. To capture video at the higher resolution, you have to have a micro-SD card. I had one already formatted in exFAT but it said the card was not formatted, so I let the app do the formatting. Later I attempted to read the files on a PC and it showed nothing on the card despite a GB worth not being available. However, through the app while connected to the drone Wi-Fi I was able to download the videos to my phone at full resolution. After formatting the SD card in a PC again, then inserting it into the drone again, it stated it needed to format and after this attempt, the files could be seen on a PC. So, if you intend to collect the files from the SD card using a PC, test it with a quick video beforehand. The app is not only for live video and tracking, it has some built in flight patterns as well. For example you can have it follow a specific target that you select with a box. Fairly decent within 10 feet and a high contrast target, like a person in bright clothing. It keeps the subject in frame for the most part. You can get some cinematic style shots like far fly, rocket fly and helix fly that will fly in a specific angle and direction from the point you start it on. However, it doesn’t really keep a specific subject in shot as it just keeps the camera locked in position. Be sure of the surroundings before you start these as the drone does not care what is in the way. As for the camera controls on the controller, the tilt and zoom are a bit too quick, even with slight touch to get a smooth panning image. Also in the app, you can trim, combine, add audio and share your saved videos if you want to quickly get some footage uploaded. Nothing fancy, just select, adjust, save. One slight concern I have is that hopefully no one else in your area knows what Snaptain is. The Wi-Fi has no security, so anyone can connect to it. If they have the app, that means they can also use the functions of the app. Like viewing the camera, downloading files or starting one of the flight patterns. Though the direct flight controls are not on the app, they could use the patterns or route to cause your drone to fly into something. There are no settings that can be changed about it and multiple devices can be connected to it at the same time. This can also make it so others can see what you see, so you can still have visual control and others can watch from their device as well though. Overall, if there was a scale of drones that had the cheap pocket drone as a 1 and the pro 8k movie drone as a 10, I would say this one is about a 5 or 6. It is good for someone that wants to start out learning with a drone that has advanced features while not breaking the bank. It is fun for little home videos or creative shots. However, I wouldn’t consider it quality enough to be hiring you for some wedding video or something. I do wish it came with a second battery like they show in their tutorial video though.

I purchased this drone after practicing with a Sky viper for a bit and it has been a good quality drive for the price (It's even cheaper now than when I purchased it). I like the features it has to take good quality video and photos and different settings for different skill levels. The downside is that you are not able to "tune" the drone on your own but for most it may not be something they're interested in. The main reason I gave this product 5 stars is their customer service. I cannot emphasize enough how supportive and patient they have been. They have been extremely helpful after i crashed my drone. It was way past the warranty period and they sent me replacement parts at no cost. They helped me troubleshoot issues and when none of it worked, they provided me with a complete replacement as long as I mailed back the damaged one. They did not have to do any of the above mentioned and they provided me with great support and a complete replacement for something that I broke. They had no obligation and they still were helpful, patient, and respectful. I think that most people that have issues with this company probably don't reach out calmly or respectfully and it is why it is more difficult to find a resolution with their issues. All the negative reviews about their customer service deterred me from reaching out initially with my product and I wasted time. I should have reached out sooner but I'm glad I did in the end. I have had nothing but a good experience with this product and customer service and I'm excited for the replacement to get here.

Great quality for the price! I was going to go with a slightly lower priced option but saw that this one offers HD quality video and it certainly hasn’t disappointed. The video quality is great, distance is impressive, and functionality is beginner easy.

This is an excellent GPS drone and has great features when operating outdoors. It can hover without moving because GPS can recognize and define the coordinate by satellite signals, so I can capture flying videos or photos without problems. After reading user manual and watching the video, I found it to be very helpful in understanding how to operate a drone effectively. Also, snaptain team was excellent, answer my questions very quickly and professionally.

It was for a gift and they love it. It took some time to remember that the controls change based on the way, the ground is flying, but once we figured that out, everything was cool

Love it. easy to use. wish the battery last a lil longer.

I have been absolutely impressed with this drone! The gps & the return to home feature works great which eases the mind when flying the drone further out. Overall, a great product, build quality is great & highly recommend this drone!

Easy to use, quick and easy to set up, good camera and video. I haven't found a second battery which would be very nice. I am not the best at tech stuff and it is super easy

Seems well build. Very fun to fly. Controller fits in hands ok and phone is held securely

Also has nice camera quality. Good battery life. Easy to use app. Return to home gps is a nice feature.

very nice, practical, small, with good photo taking, the only problem is that the battery wears out very quickly and I have not found where to buy extra batteries for this model, I hope you can tell me where to get more batteries

It’s a very steady drone with good range. Has long battery life and a functioning camera. Just need to download an app and connect to it. Super easy to set up and starting to enjoy its performance. The drone was also stable even in windy weather. Perfect for beginners and older children.

It was a good drone for the price I would not recommend because it kept saying the arms needed to be extended. Also the gps was not working so I reset it and it kept giving me error messages but worked great. So I just turned the sound down kept flying and took great videos and pictures.

Works well for price, good upper end starter drone

Overall this is a good one to learn on. My only complaint is the battery only last about 20-25 min.

This is the first drone I've ever bought, so I don't have much to compare it to. Setting it up is a fairly simple process with good instructions. Operating the drone comes with a bit of a learning curve, but certainly manageable with this model. The package does thoughtfully include some spare rotor blades which have proven handy (see: learning curve). Though I did manage to bend a couple of the rotor blades, all other components have held up well with no malfunctions. Replacing the blades themselves is easy, requiring only an included screwdriver. The battery life is right around 15-20 minutes, but that was consistent with similar models I saw at this price point. Due to my inexperience with drones and my ability to fly into things, I did request additional rotor blades to supplement the included complement. Their customer service team was excellent and shipped me additional blades for free. Unfortunately additional parts to have to be requested via support, with no option available yet to buy them. Overall, this drone has proven to be a good entry-to-mid level platform with solid customer support.

Bought it for my husband, and he loves it. Must set it up correctly first time after that, flies with no problems. Love the GPS return. Wish baterry last a little longer

Good drone but missing obstacle avoidance sometimes has issue connection issues. However good practice drone for those new to drones

Great beginner drone very easy to understand and learn controls fun for everyone

Very good drone. it’s very stable and the camera is very good.