Main Content

Customer Ratings & Reviews

$369.00
Save $30
Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 553 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 553 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sonos Ace!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item. The look and feel of the headphones are remarkable. When you put them on you feel as though you are in the theatre with surround sound. Totally immersed!!! I own the white pair and they are my go to headset!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, and super light weight. A lot to like about these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinematic sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is cinematic and very easy to listen to. the feel of the headphones are smooth and easily moveable. the color is pleasant. Its fully worth the money and I am really glad I bought it. I can't do without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Considering it’s a first time for them. Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App aside cause yes it’s basic. The sound on these is really good. Def better than a lot of headphones out there, but, for those with heavy bass love these aren’t those type of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with a cool gimmick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones! I like them as much as my old Sony ones, which were also great. The Sonos gimmick of pulling TV sound from your soundbar is pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Amazing sound! Noise canceling is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!!! Very Comfortable!! Great for airplane travel!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 3 out of 5 stars

    Mediocre Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality. Pleasing design. However the sound just not good. Its technically excellent, but sounds digital and fake.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good not great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, not great. They lack a little bass, but they are pretty clear. I’m glad I got them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace scores an A+!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase these because i am heavy into the Sonos ecosystem. I use Apple products as well. The packaging is classy and thoughtful. I purchased the white headphones. Out of the box, ran a quick update and off to bliss i went. The spatial audio with headtracking is great and the feel of the headphones are solid. I learned that lossless cant be done over bluetooth so i connected rhe usb c to my phone. The price is premium, but definitley worth it. Plus with two year total tech, it was a no brainer. Bass is great and adjusting the eq in the sonos app was easy. The sound is great and opened up a whole new world

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for meetings. Was a good buy. Good noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ear cups are too small!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cup cushions are only 2.25 inches long vertically, and then past the cushion there's not much room for your ears either. Google says the average ear length is 2.5 inches, and mine are a little bigger at 2.75 inches. These headphones make my ears hurt with extended wear and I have to tuck my ear lobes inside the headphones. My girlfriend has Sony XM4 headphones which are a bit bigger and more comfortable for my ears. Why would Sonos make these so small? I've been excited waiting for these to come out for years and now I'm disappointed. Sonos really made me mad when I was setting these up too. I followed the instructions in the app to set up the audio swap feature and couldn't find the buttons to set it up. I kept searching and reading the instructions for about 30 minutes, only to eventually learn (from a stranger on a community forum) that the feature isn't available yet for Android. The instructions in the Android Sonos app pretend like the feature is ready when it's not, and Sonos doesn't have the decency to not waste people's time. It's disrespectful to waste half an hour of more of my time searching for something that doesn't exist. How hard is it to put a disclaimer in the app or the instructions that says "coming soon for Android"? That's literally all they had to say to not waste my time. I was really excited about these headphones and wanted to love them but I might have to return them because they're not comfortable.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds frustrating that the Sonos Ace headphones didn't meet your expectations, especially in terms of comfort and the functionality issues with Android compatibility for features like audio swap. Your feedback about the ear cup size are much appreciated. Thank you for the review! john.milton

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit. Excellent sound quality picks up the nuances in the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply lovely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality! I really love this product, I have tried the apple ones before but I think that this ones are really good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very clear,and love the way you can change the volume while on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were a very good upgrade. ANC is awesome and music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is leading in the Sound Entertainment Indust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearest sound from any earphones I have ever purchased. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONOS Ace

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good, but set up took a little while.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beats out the airpod max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm glad i went this route. Way better and more comfortable than the airpod max also a lot cheaper. you can get on sale for as low as $299 almost 2 for the price ofd one air max. so i got one for me and one for my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and and noise canceling is great. Great quality great product. I love them.

    I would recommend this to a friend
Sponsored