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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 553 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 553 reviews
  • Rated 5 out of 5 stars

    Sonos Wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone, customer service was quick and helpful with the purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good product from sonos i was mostly interested because i have sonos speakers so when i heard there was headphones i had to try it out based on how good the regular speakers are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones, an even better gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for a friend! I've heard nothing but rave reviews on these Sonos headphones! They also have the Sonos Home Theatre set up so as an audiofile and fan of Sonos, they are very pleased! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product waited so long for good compatibility for andriod

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones because they're comfortable to wear for long periods of time. They also work with all of Sono's sound bars. FYI, it takes a while to set up or connect to my Sonos soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 3 out of 5 stars

    Ok headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound similar to the AirPod MAX without the premium material and easy of use if you have an Apple product. I don’t think they are worth the premium price. The only advantage is when it comes to weight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality for a open box. Software is a little wonky tho. Very good music wuality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS ACE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent update , the sound becomes more pronounced with mods and treble. The bass response is clean. Before even with an EQ setting , the sound was good but nothing that was impressive. After the update, I feel that the sound quality is superb. Very content and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Kr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and comfortable. My ears protrude a bit so it’s not made for me. Wish there was some third party ear muffs to give my ears some extra space. If your ears don’t protrude then this product is right for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you own a Sonos Soundbar, You Need These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are already many reviews on these over-the-ear headphones but my reason for writing this review is to all of you who own or are planning to own a Sonos Soundbar. The Sonos Ace have a very unique feature that you will love if you ever want to watch TV and or listen when others are wanting to sleep, read or just not be bothered by your viewing/listening. The TV “Swap” feature via the press of one button silences your TV Sounbar and redirects the audio to your Sonos Ace Headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, they sound is awesome and I genuinely can’t hear anything when they’re on. I only knocked a star because they do trap in sweat when working out and aren’t the most stable when running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud is beautiful if its clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clean. Regadless what we are liatening to. The cost is worht the expiernce.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, anc is amazing, however if you turn the lows up a hair to much the driver will over extend and cause a rattling noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic but a little warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I own too many pairs of headphones and earbuds to admit. I really like these. The sound quality and noise cancellation is among the best. The only negative for me was that the breathability could be better. My ears got warm after only 30 min to 1 hour.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear you enjoy the sound quality and noise cancellation of Sonos Ace. We appreciate your note about the breathability and will take it into consideration for future improvements. Enjoy your listening experience! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the reviews I was pretty torn about getting there, being a Sonos product owner I decided to go for it and I do not regret it at all. They sound pretty Amazon and I’m very happy with them.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever bought since my last headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I found the headphone I love, I tried so many headphones nothing like the Sonos I even use it for a long run it was perfect. I’m very happy costumer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A+ fidelity, clarity & tunable sound in app ✓

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one word -- stunning. All-day wearable comfort. Throw in a DAC+amp for desk work and the world around you will altogether disappear.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A good try

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minimalist look but the fit just didn't work. The ANC was really good but the sound became distorted at high volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones vs Apple Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of Airpod Maxs and although the sound is similar, they are much heavier than the Sonos and the sound is about the same. I prefer the Sonos headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you’re enjoying the Sonos headphones and finding them comfortable. It’s great to know that you find the sound quality comparable to the AirPods Max but with the added comfort of the lighter build. We appreciate your preference for Sonos and hope the headphones continue to enhance your listening experience! john.milton

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