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Customer Ratings & Reviews

Your price for this item is $369.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 336 reviews
  • Rated 4 out of 5 stars

    Sonos Ace = high quality, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and easy set up with android and iPhone/ Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance at the right price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and performs excellent. Very intuitive and easy to set up, plus comes with a wired connection too. Sound and noise suppression is great too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    “Amazing with Sonos Arc Ultra, But Disappointing w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Ace delivers excellent audio quality when paired with the Sonos Arc Ultra — truly impressive sound. However, its performance and compatibility with the Apple ecosystem are quite poor. In hindsight, I should have gone with the AirPods Max instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, not great. They lack a little bass, but they are pretty clear. I’m glad I got them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit. Excellent sound quality picks up the nuances in the music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound awesome out of the box. I am not an audiophile and I just want to listen to clear and punchy sound. This earphones deliver awesome sound and they are easy to use. They are comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, I can hear little nuances in the music that I never heard before. Very immersive noise cancellation. Very comfortable I almost forget I’m wearing them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible active noise cancellation, it's as if there is no one around you. A little bit warm on the ears once placed, but a great piece of technology. Had troubles with the initial setup by Sonos Aftersales Service was proactive and helpful to get it sorted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS Ace Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the full SONOS ecosystem in two homes. The SONOS Ace headphones made the most sense. They sound great - as good if not better than my Sony XM1004. Will use them on planes going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite pair of wireless headset after countless pairs including Beats & AirPods Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS is best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had. Quality sound. Occasional connection issues. Overall fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an open package, but Sonos never fails so I wasn't worried. Absolute fantastic. Imagine all of the wonderful audio of the other components, but in a headphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear cups are too small!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cup cushions are only 2.25 inches long vertically, and then past the cushion there's not much room for your ears either. Google says the average ear length is 2.5 inches, and mine are a little bigger at 2.75 inches. These headphones make my ears hurt with extended wear and I have to tuck my ear lobes inside the headphones. My girlfriend has Sony XM4 headphones which are a bit bigger and more comfortable for my ears. Why would Sonos make these so small? I've been excited waiting for these to come out for years and now I'm disappointed. Sonos really made me mad when I was setting these up too. I followed the instructions in the app to set up the audio swap feature and couldn't find the buttons to set it up. I kept searching and reading the instructions for about 30 minutes, only to eventually learn (from a stranger on a community forum) that the feature isn't available yet for Android. The instructions in the Android Sonos app pretend like the feature is ready when it's not, and Sonos doesn't have the decency to not waste people's time. It's disrespectful to waste half an hour of more of my time searching for something that doesn't exist. How hard is it to put a disclaimer in the app or the instructions that says "coming soon for Android"? That's literally all they had to say to not waste my time. I was really excited about these headphones and wanted to love them but I might have to return them because they're not comfortable.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds frustrating that the Sonos Ace headphones didn't meet your expectations, especially in terms of comfort and the functionality issues with Android compatibility for features like audio swap. Your feedback about the ear cup size are much appreciated. Thank you for the review! john.milton

  • Rated 5 out of 5 stars

    I was deaf and now I can hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist time using I had to look around the room wondering where the bird were as I had no heard them before when playing the game!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good product from sonos i was mostly interested because i have sonos speakers so when i heard there was headphones i had to try it out based on how good the regular speakers are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I found the headphone I love, I tried so many headphones nothing like the Sonos I even use it for a long run it was perfect. I’m very happy costumer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound looks and feels good.Butbit does disconnect from my Sonos arc sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Sonos speakers and was looking to expand. Great sound, easy to use, and not as heavy as it looks. Only downside is it can be a bit much after an hour or so of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tired of Waiting for Lossless on AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my AirPods Max and bought the Sonos Ace headphones. Sole reason is the availability of Lossless (only thru Sonos supplied cables). I live in Apple world. I'm guessing the Ace headphones would be a bigger hit if Bluetooth Lossless on IOS devices was available like they are for Android devices using the latest SnapDragon chip. Sucks they do not. Come on Sonos..... fix this. The Ace headphones don't let you down. If Bluetooth Lossless ever does become available on AirPod Max, I'm going back to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im am more and more impressed with these headphones. Sound quality is awesome. Head tracking in my only criticism. It always the opposite on of where my phone is.

    I would recommend this to a friend
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