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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Move 2 Portable Durable Smart Speaker, particularly its sound quality, portability, and battery life. Many appreciate the connectivity and supreme bass it offers. While some find the speaker a bit large and heavy, and acknowledge it's not the cheapest option, the positive aspects of the speaker seem to outweigh these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 701 reviews
  • Rated 1 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I loved my Move 2, I purchased it with three other Sonos speakers. Set up was very easy to set up all four it took maybe 10 minutes. However, out of nowhere after about two months of owning the move to, it will no longer connect to the other speakers. In fact, it doesn’t even connect to Bluetooth. Every time it takes a couple tries and once it does connect it cut in and out frequently. I’m hoping I can exchange the move 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 hours on the phone with Sonos support, we still couldn't get Move2 speaker to work with our EXISTING Sonos network. Speaker could see the WiFi network but wouldn't download the required update. The app has always been pretty worthless, too. Don't waste your time & money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty bad. Doesnt sound as good as the era. Also deosnt work most of the time. Signal constantly drops out. Now it just wont connect at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not good at all for listening to music as the manager that sold it to me said it was I am very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WiFi connectivity is a known issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge pain in the rear to set up-spent hours trying to connect. WiFi connectivity is a known issue. Google it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wont connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes such good speakers, but I’ve always had issues connecting them. This one would not connect under any circumstances

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love this speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, and easily charged and moved freely. The speaker goes for a long time after being charged, In fact I have played it for around 10 hours between charges and it has never ran out of battery. This is a much different product than most smart speakers in that it is larger, very solid design, with amazing sound quality and output. I used the Sonos option when setting mine up and have used apple music, Spotify, and pandora without issue by just saying “hey Sonos” and then telling it what I need. You do have to set this speaker up in the sonos app and connect it to your accounts. I expected this when I bought it but it seems this may be confusing to some buyers. Also, you do have to read the instructions on how to make the speaker a smart speaker, you can’t just start yelling at it lol.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The corpocracy encroaches.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to install the app, creat and sign into a sonos account before you can even use the speaker. Not cool its a freaking speaker!

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand that the requirement to install the Sonos app and create an account before using the speaker can feel frustrating, especially when all you want to do is enjoy your music right out of the box.

      The app is essential for controlling and optimizing the performance of Sonos products, ensuring that they work seamlessly with your Wi-Fi network and provide the best audio experience. We realize, however, that this may not be ideal for all users, especially those looking for a more straightforward plug-and-play setup.

      We appreciate your patience and feedback as we continue to improve our products and services. Feel free to reach out to us at support.sonos.com for additional steps on getting you set up with your Move 2. john.milton

  • Rated 1 out of 5 stars

    Don’t give them cash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them because they were junk and they didn’t want to give me back my refund and cash Mike I paid be careful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage battery. Lasts less than 6 hours. Not the 24 hours advertised

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      I am sorry to hear about your Move 2 experience. If the battery on your Sonos Move 2 isn’t lasting as long as advertised, here are a few steps you can try to resolve the issue:

      Check for Firmware Updates: Ensure your Move 2 has the latest firmware updates. Sometimes, updates include improvements to battery performance.

      Battery Calibration: Fully charge the battery to 100%, then let it drain completely before charging it again. This can sometimes help recalibrate the battery sensor.

      Power Management Settings: If there are any power-saving settings or options in the Sonos app, make sure they are enabled to optimize battery life.

      Reduce Volume and Usage: High volume levels and continuous usage can drain the battery faster. Try lowering the volume or reducing usage to see if it helps.

      Reset the Speaker: Perform a factory reset on the Move 2. This can sometimes resolve issues with battery performance.

      Contact Sonos Support: If none of the above steps work, there might be a defect with the battery. Contact Sonos support @support.sonos.com for further assistance or to inquire about a replacement if your device is still under warranty.

      I hope this helps! john.milton

  • Rated 1 out of 5 stars

    No Google and No Voice control for spotify

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every other sonos device I own can do this. Instant return. Totally pointless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sonos has done it again!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker with amazing stereo sound. The seemless integration with other sonos speakers via Bluetooth is clutch. I have tested the battery for 24 hrs straight at 50 percent volume. No charge was needed. This perfect sound and beautiful quality with a modern design. Vocals were tested with jazz soul and hip hop. Thank you Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos Move 2 A+++

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted the Sonos Move but couldn’t get myself to pay $400+ for a small speaker. After owning Hyperboom and many JBL speakers I must say I’m very happy with my new Sonos Move 2! I’m glad I waited to get the new version and it sounds amazing! Plenty of bass and clarity! Was torn between purchasing the Move 2 or B&O Beolit 20. Decided to give this a try and I’m very satisfied. May look into purchasing another to link together soon! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound quality and battery life I upgraded from a Sony ult 3 and this is night and day better now

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Portability, Sound quality

    Rated 5 out of 5 stars

    Best speaker purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable speaker ever. Can connect thru wifi or bluetooth. Sound is incredible 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and better base.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has opened my eyes to what a luxury speaker should sound like. From hogh botes to deeeeep base, this speaker fills the room with spacious sound with base to match. The base is the most shocking part for me as I didnt expect it to be so deep and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my upstairs foyer and was shocked at the sound quality. Truly amazing,

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great. The set up was so simple. I take the speaker out to the garage and to the fire pit outside and it works flawlessly. I now wish my whole home audio system was Sonos and not hardwired.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker. Sound quality is excellent. Deep base, clear voice! Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    A big sound with a little speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little speakers that provide a big sound. Easy to hide but also nice looking if not. Being able to move them around a big plus too.

    I would recommend this to a friend