Customer Ratings & Reviews
- Model:
- HTNT5
- |
- SKU:
- 4890100
Customer reviews
Rating 4.3 out of 5 stars with 1979 reviews
(1,979 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 2.1-Channel Hi-Res Soundbar System for its exceptional sound quality, easy setup, and reasonable price. Many users are impressed with the overall audio performance and find the system simple to install and use. However, some customers have concerns about the bass output, connectivity issues, limited volume, and the peculiarities of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar with the Sony 850D tv. First it offers a feature with Sony tvs that allows you to link the tv and sound bar to the cable remote so everything turns on with 1 button. I think it adds great sound for being a sound bar. If you are looking for movie theatre sound however you may be disappointed since you will not get that result. This will give you crisp sound with enough bass to let you get into what you are watching however if you really want to feel the sound you should probably buy a home theatre system. The sound bar has Bluetooth that works great and it continues to play music when I walk upstairs with my phone. All genre's of music sound great including the bass that the subwoofer puts off. I have the soundbar mounted over my fire place under the tv and I am pleased with the look and results compared to what I expected. For a reasonably priced sound bar that's not on the cheaper end this is a great option!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up to sony tv and it really has a great sound even when at full volume. bought at discounted price and am very am very happy
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 5 out of 5 stars
having problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all thought sounds great when in use, having concern using sound bar. intermittently looses sound when external speakers are selected and have no choice but to use tv's internal speakers. don't know what i'm doing wrong. have to visit store and speak to sales person
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top quality sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was a recommendation from the salesmen when buying a tv. Great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Five stars, great sound. I ended up buying two one for inside, one for outside.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 4 out of 5 stars
Worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Baldo's from any TV couldn't beat the price I got it for cheapest around good sound good quality plus I could connect multiple units to this one bar
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great deal on soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When buying the TV, I was able to buy this soundbar with $200 off - great deal
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
GREAT SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and impressive sound for television viewing, sports and music.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very nice sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony sound bar system is a great product. Very clear sound and nice bass.
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Rated 4 out of 5 stars
Convenient with good sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and has a low profile when on a shelf. Sound quality is good for its size. Woofer with Bluetooth connect is very convenient.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Stopped Working Twice in Two Years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this last year from bestbuy as part of our home entertainment system, but what was once a beautiful sound bar is now basically a glorified paperweight. We had it connected via HDMI into its ARC port, which we used to facilitate the wireless surround sound when connected to 2x SRS-ZR7 originally. This was all hooked up to a Sony XBR65X930D and worked for a long while, probably close to a year or so. Then we ended up swapping the sony TV after dead pixels came about, and managed to do a warranty exchange for an LG OLED65B6P as its replacement. This is when things started to go down hill. And for LG OLED owners out there, on the forums this seems to be a trending issue with this particular sound bar and LGs TVs when relying on HDMI ARC connectivity. Typically the sound bar, side speakers, sony wireless sound connectivity, and TV would power on with a single press of a power button thanks to the HDMI ARC facility. This was ideal, and the sound quality was the best I had ever heard in a three piece home entertainment setup. This stopped being the case maybe six months into owning the LG TV in conjunction with the sound bar, and then the sound bar stopped working altogether. First it started with long startup time. Then came input lag and unresponsiveness from both the unit and the menu screen (factory resetting it did not resolve it or even hard resetting it via buttons). Updating the firmware didn't solve anything either. I finally sent it in for a warranty repair, and received it after 2 weeks of shipping it out (this was all in Feb-March of this year). Sony explained the base-board (or motherboard) was defective, so they replaced it and when we got it back all seemed right with the world again, for maybe another five months. Fast forward into the end of August, and our sound bar now takes upwards of 5minutes to power up again. But it powers up at least right? Well, it would help if it worked afterwards but instead we're greeted with disturbingly long input lag, again. Following the input lag, we are unable to switch the function of the soundbar from the TV input setting, so no more bluetooth, and no more HDMI inputs for additional devices, again. Then the wireless sound refuses to startup, and eventually trying to access the menu becomes impossible, once more. This all would not be so bad if at the very least sound would still play after attaching the optical cable and just using that alone with the TV. But no. Sony designed this monstrosity to only function for a short period of time, after which, they expect you to either cough up money for repairs (since it is beyond the warranty period now) or purchase a new unit. I have a vizio sound bar i purchased for less than $300 that is still working like a charm, but a $700 behemoth from someone like Sony failed TWICE in two years. That is unacceptable. I did not buy a lease on a sound bar, I purchased a fully furnished product, or so I thought. Just for the record, we also do not have any children or pets in the house, and the sound bar is left untouched unless movies are being watched in the room it is located in which is perhaps three to four times a week. This is all to say that there was no way external damage could have happened, ever, and should not have had any reason to stop working even after going through an intensive repair within its first year of ownership. I would like to end this rant/review by saying if you are willing to spend this much money on a sound bar or home entertainment system, and what drew you to this unit was its wireless surround sound capabilities, then stay a continent away from Sony, and all the ilk they produce. Stick to sonos if you need wireless, or go traditional with bose, vizio, or even samsung for your sound needs. Sony used to be a staple brand in my household and I am so sad to say we will never be doing any business with them again even if I was to receive their products as gifts at this point. We have two useless & expensive, but exceptionally high audio fidelity ZR7 speakers that we cannot use with this defective sound bar (aside from standalone bluetooth), and even had to replace a 4K Sony TV which otherwise had incredible picture for its class of TV because it formed visibly noticeable dead pixels. Not to mention the need for two repairs on a $700 device in such a short amount of time. What happened Sony?
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar had incredible sound and done tremendous bass from the wireless sub. I have noticed some low sound from the system like others have mentioned. The only time I have noticed this is when I am playing sound from my cable box. I believe the sound bar needs the high quality source of a blue ray movie or equivalent. Overall the sound bar sounds great and I enjoy the features of it. I would say I bought the sound bar as an open box item so I did not pay full price. I'm not sure if I would pay the retail price for this sound bar
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
What a great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was shopping for a sound bar Sony to be specially to much my Sony tv looKing around found this sound bar $799 was high..found an open box $290 what a deal really love it sounds awesome great features looks nice why my Sony tv. Well recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very nice sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar had a little trouble setting it up but works great
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say. The sound quality on this sound bar is great.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Soundbar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have this sound bar paired up with a Sony 75" television in our game room. Superior sound quality and very easy to set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with Sony 75" 850 series. Sound is clear and crisp.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good sounbox for it's list price.Sony puts out very good sound boxes.It was a better price at $100.I purchased as an open box.Always try to do this.Remote was missing.I called up Sony and they sent me remote for free.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super clear sound speaker for a great price definitely recommend
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to set up an hang on wall. would Five star but the sub keeps disconnecting for some reason. Other than that love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bobby! Sometimes if the unit doesn't detect a surround channel signal from the playback device no sound will be heard from the Subwoofer or it can be on a very low level. We suggest turning the volume level up by going through the HOME menu [Setup] - [Wireless Surround Settings] - [Surround Speaker Setting], also check the speaker connectivity by going to [Setup] - [Wireless Surround Settings] - [Surround Speaker Connection Check] and that it has the latest firmware update available version M.34.R.2008. If the issue persists, attempt setting the link once more by following the steps available through the operating instructions manual page 43: https://docs.sony.com/release//Manual_4586135141.pdf ~Jeannette












