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Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 160 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We always buy Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV. We bought it for our RV. Works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Debbie,

      Thank you for choosing Sony!

      We’re elated to hear that your new K50S20M2 TV is a great companion for your RV travels. Knowing it supports your adventures so well truly encourages us to continue delivering reliable and high-quality products that enhance everyday experiences on the go.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this television! The sound could be better so it’s not turned up at a high number. Therefore, I use a sound bar so it’s not a huge issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToyaC,

      We are thrilled to hear you are loving the quality of your Sony BRAVIA 2 II. We're especially proud of the picture quality, with the 4K Processor X1 working to deliver vibrant colors and sharp detail, making every scene look incredible.

      We also appreciate your feedback on the sound. While our TVs are designed to be a great all-in-one package, we know that adding a soundbar is a fantastic way to create a more immersive home theater experience, and we're happy to hear that it's working well for you!

      Thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother in law that retired her 15 year old Sony tv. She loves her new one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this heartwarming review, GEORGET!

      We are absolutely delighted to hear that your mother-in-law is loving her new K-50S20M2 television, especially as a replacement for her incredibly reliable 15-year-old Sony TV!

      It’s wonderful to know that after so many years of loyalty to the brand, she is enjoying the massive leap in picture quality and smart features the new BRAVIA 2 offers.

      Thank you for choosing Sony again to be a part of her home entertainment!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50 inch TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always makes a nice tv, Nice picture, easy to set up and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Duckie!

      We’re so happy to hear that your new K-50S20M2 is living up to the Sony reputation! It’s great to know you’re enjoying the nice picture, easy setup, and great sound. We always strive to make a "nice TV" that hits all the right notes for our customers!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Great quality and colors. You cannot go wrong with sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielleS,

      It is truly wonderful to know that you are enjoying the amazing quality and vibrant colors of your BRAVIA 2 II. We strive to provide a top-tier visual experience with every model, and we are honored that you consider Sony a brand you can always rely on.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia T V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality. Was a great price for the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      We are thrilled to hear that your new BRAVIA 2 II is delivering such a high-quality experience! It is wonderful to know that the sharp picture and overall build quality are providing fantastic value for your investment. We are glad you’re enjoying everything your new TV has to offer.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Sharp picture with true colors. Really enjoying it. I recommend it. Easy purchase and prompt delivery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhyllisK,

      It's a true pleasure to hear that you are really enjoying your new BRAVIA 2 II TV! We are delighted that you find the picture so sharp and the colors so true. We also appreciate your feedback on the smooth purchase and prompt delivery process. Thank you for your recommendation and for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great service & tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crisp picture of this tv. The guys who installed it were amazing! Quick service and showed all I needed to know in operating my tv. Great job geek squad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sheri,

      We are thrilled to hear that you are loving the crisp picture quality of your new BRAVIA 2 II! It is great to know that the Geek Squad team provided such excellent service and helped you get comfortable with your new TV.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was relatively easy. Picture quality is good so far no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnP,

      We are happy to hear that the 50" BRAVIA 2 II LED 4K UHD Smart Google TV has delivered an easy setup and that you find the picture quality to be good so far! This TV is powered by the 4K Processor X1 and features 4K X-Reality PRO for sharp, detailed images, ensuring your content looks great and demonstrating great value in its class. Thank you for choosing Sony!

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great We have owned Sonys in the past and they are always high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard!
      We are delighted to hear that the BRAVIA 2 II is performing great and that your previous positive experiences with Sony have continued!

      For instance, the BRAVIA 2 II features our advanced Cognitive Processor XR™ for incredible contrast and realism, as well as the XR Triluminos Pro™ technology which brings a wider spectrum of colors to life.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value for 50" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features; very thin frame makes it fit well in tight spaces

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, LloydS!

      We are so pleased to hear that you are enjoying the great picture and features of your television! It's especially rewarding to know that the modern, very thin frame design of the K-50S20M2 has helped it fit perfectly into your space. We aim to combine stunning performance with thoughtful design.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We are Sony believers! Our last Sony lasted 25 plus years. When I saw this one I didn't hesitate to purchase another one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidJ!
      It is great to hear that your previous Sony TV served you so well for so long and that you decided to bring the new BRAVIA 2 II into your home without hesitation.

      The BRAVIA 2 II is built to deliver a fantastic picture using the 4K Processor X1 for stunning detail and clarity.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always; price, picture quality, sound; great deal all around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaneD,

      It makes us really happy to hear you consider the Sony BRAVIA 2 II Excellent and gave it a five-star rating!

      We are delighted that you are pleased with the price, picture quality, and sound, and that you see the TV as a great deal all around. Providing great value across all key areas is always our goal.

      Thank you for being a loyal Sony customer!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very informed about product. We found that the location was out of stock and they ordered one. For delivery which arrived before scheduled time very pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, CharlesD!

      We are so glad to hear that the Bravia 2 II arrived even earlier than expected! It’s great to know you had such a helpful experience with the sales team and that the delivery process was seamless. With its 4K Processor X1, your new 50-inch TV is ready to deliver vibrant, lifelike colors the moment you turn it on.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture easy to set up and are using for security cameras around the house

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Luckie!

      We are delighted to hear that you are enjoying the good picture and easy setup of your new K-50S20M2 television!

      It’s interesting and rewarding to know that you are using the display as a clear monitor for your security cameras around the house. Its reliability and picture quality make it a great choice for various monitoring needs.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    TV vs Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the TV itself and we were told it would work with Spectrum TV. We found out that it is NOT compatible with Spectum's streaming platform. We still need to use an Apple Box to receive our channels with Spectrum. Bummer! Plus added expense.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bought 2 because the price was hard to pass up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity is great and the price was phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaA,

      It is fantastic to know that you’re pleased with the color and clarity of the Sony BRAVIA 2 II, as well as the great value you received. Thank you for your positive feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Next level tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and lots of options to explore programs and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AthenaB,

      Thank you for choosing Sony!

      It brings us great joy to hear that your K50S20M2 TV offers a great picture and a wide range of options to explore programs and movies. Knowing that it enhances your entertainment experience means a lot to us. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv enjoying it. The picture quality is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, TeresaB!

      We are absolutely thrilled to hear that you are enjoying your K50S20M2 television and find the picture quality to be perfect! It's incredibly rewarding to know we are delivering the premium viewing experience you expect.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my last sony TV and this one works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisJ,

      That's great to hear! We are delighted that your new BRAVIA 2 II LED 4K UHD Smart Google TV is working perfectly as a replacement and continuing to provide you with a great viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

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