Customer Ratings & Reviews
- Model:
- K50S20M2
- SKU:
- 12219005
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Very Disappointed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this TV. We have 3 other Sony Bravia TVs currently in our house and have loved them for years. We got this particular TV home and there was no comparison to our other Sony TVs. The picture was not crisp and the colors were off. We returned this TV and bought home a Samsung. The man at the customer service seemed as shocked as we were that this TV was not good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carolinagirl,
We sincerely apologize for your disappointment with the 50" Class BRAVIA 2 II TV and the fact that it did not meet the high standards set by your other Sony BRAVIA models. We understand your frustration that the picture quality was not crisp and the colors appeared off, and we regret that this entry-level model did not provide the expected experience. For a significant step up in picture clarity, color depth, and overall processing quality that aligns with the high-performance Sony TVs you've enjoyed, we strongly recommend considering a model from our BRAVIA 5 (Mini LED) or BRAVIA 8 (OLED) series, which utilize our more advanced XR Processor for a truly crisp and vibrant image.
Thanks for choosing Sony.
Best regards,
Eliab
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize this TV did not work directly with my cable provider. Also needed to have a Gmail account to set it up. Returned TV. It may be a great TV, just not for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, Fairtvforprice.
We’re sorry to hear that the K50S20M2 TV didn’t meet your expectations, and we understand how important it is to have a seamless experience with your cable provider. We apologize for any inconvenience this caused.
To clarify, the BRAVIA 2 operates on the Google TV platform. If you’d like to install new apps or use voice commands, you’ll need to sign in with a Gmail account. However, the TV also lets you choose between Google TV mode and a basic TV mode—so you can continue to use the TV without a Gmail account if you prefer.
We regret that this model didn’t fit your needs, but we genuinely hope you’ll consider Sony again in the future.
Best regards,
Gus, Sony Social Media Team
Piece of trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced piece of trash no storage buffers on most google home video app trying to stream live feeds
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LG34ultra,
Thank you for your candid feedback regarding the BRAVIA 2 II model's performance and value. We understand your frustration with storage and buffering issues, and we want to help resolve these problems immediately. Officially, this model has 16GB of on-board storage for apps, which is a significant upgrade over previous generations; for streaming, buffering is almost always related to the network, so we strongly recommend performing a simple power reset (unplugging the TV and router for one minute), checking your internet speed (we recommend at least 25 Mbps for 4K), and ensuring all apps and the TV's system software are fully up to date in the Google Play Store and system settings. If these quick steps do not resolve the buffering, please contact our support team so we can provide in-depth, real-time network troubleshooting: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
TV only lasted 6 weeks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quit working within 6 weeks of purchase. Was watching a movie and screen went black. Tried to turn it on. Nothing happened. Would not buy again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, goeers74!
We are incredibly sorry to hear about your experience. We certainly do not expect a new BRAVIA 2 to stop working after only six weeks Since your TV is well within its one-year manufacturer's warranty, we want to make this right. Please try a power reset by unplugging the cord for 60 seconds and plugging it back in. If it still won't power on, please reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?category=tv.
Thank you for bringing this to our attention!
Best regards, Gus, Sony Social Media Team
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything goes through chrome with access to email
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EazyE,
We are glad to hear you are taking advantage of the integrated smart features on your new BRAVIA 2 II. While the Google TV interface provides a seamless experience for your streaming apps and account settings, you can also download various web browser apps from the Google Play Store if you need expanded access to web-based email services or specific sites.
Thanks for choosing Sony.
Best regards,
Eliab
BROKEN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was broken right out of the box so can't give a review.
No, I would not recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great color.. Nice clear picture. Easy set up. Would recommend this Sony Bravia to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gunny!
Thank you for your positive feedback on the Sony Bravia K-50S20M2. We are delighted to hear that you found the setup easy and the picture quality clear.
Thanks for choosing Sony!
Best regards,
Estefany
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good price. It has a very nice picture. I would buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star review, 4dcr!
We are thrilled to hear that you're enjoying the excellent picture quality and value of your new K-50S20M2. Knowing that you would choose Sony again is the highest compliment we can receive!
Thank you for being part of the Sony family.
Best regards, Gus, Sony Social Media Team
Clear and sharp as can possibly be
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent sharp and colorful image on the screen. I just borrowed from my local library a BluRay dvd of the most recent “Lion King” movie and watched it on the new Sony Bravia tv. It’s’ Images were so crisp and definitive that I felt as though I was looking through a window that I could open and walk into.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BarbaraW,
Thank you for choosing Sony!
It brings us great joy to hear that your experience with the K50S20M2 TV brought the “Lion King” movie to life with such vivid clarity and color. Knowing our technology can create such an immersive viewing experience truly inspires us to continue delivering exceptional quality for all your entertainment moments.
Best regards,
-Fred
