Customer Ratings & Reviews

Hi MorganA!
Thanks for the great feedback! We really appreciate you sharing your experience with your new K-50S20M2 TV.
It is most rewarding to hear that the black levels and contrast are standing out to you, especially at such a great value. We are also glad that the Google TV software is providing the fast and smooth experience you were looking for.

Thank you for selecting Sony!
Kind regards,
Estefany

Hi user144698,

That is wonderful to hear! We are extremely happy you chose the 50" BRAVIA 2 II TV. We agree that you "simply cannot get any better color than a Sony," thanks to our advanced color processing, and we're thrilled that the setup was easy and that the TV is perfect right out of the box. Thanks for choosing Sony!

Best regards, Eliab

Thank you for sharing your excellent review, AaronS!

We are so glad to hear that you are enjoying your K-50S20M2 television and that you feel the upgrade was worthwhile! We are especially pleased that you are noticing the difference the full screen backlighting makes in delivering a great picture compared to edge-lit alternatives.

Thank you again for choosing Sony for premium performance!

Best regards, Gus, Sony Social Media Team

Hi JeffS,

It's a true pleasure to hear that your new BRAVIA 2 II is delivering such amazing results. We are honored by your continued loyalty to Sony, and we are so glad that the picture quality of this latest addition to your home has impressed you.

Thank you for being part of the Sony family.

Regards,
Dominick

Thank you for sharing your experience, CherylL!

We are so happy to hear that you are glad you took your salesman's advice! We know there are many options out there, but we truly believe the investment in a Sony pays off in the long-term viewing experience. It’s wonderful to know that your k50s20m2 is delivering the quality you expected.

Thank you for choosing Sony and for being part of the family!

Best regards,

Gus, Sony Social Media Team

Thank you for sharing your feedback, user153166!

We are pleased to hear that your K-50S20M2 television has a clear picture and was easy to set up!

We sincerely apologize for the frustration caused by the packaging tape applied along all the edges and the difficult residue it left behind. We understand this made for a challenging and unwelcome cleanup, and we appreciate you bringing this specific detail about the packaging to our attention so we can improve the unwrapping experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi StephanieS,

Thank you for the wonderful review! We are thrilled to hear that you are enjoying the lifelike color and clarity of your new BRAVIA 2.

Thanks for choosing Sony.

Best regards, Eliab

Hi Jarhead1974,

It makes us really happy to hear that the BRAVIA 2 II is delivering the solid performance and value you were looking for! We are glad that the picture quality and intuitive app interface are making it easy for you to access and enjoy your favorite content.

Thank you for trusting Sony!

Regards,
Dominick

Hi Odysseyguy,

We feel privileged to know that you continue to trust Sony for your television needs and that your BRAVIA 2 II is working great. It's always our goal to provide top-notch products, and your satisfaction means a lot to us. Thank you for choosing Sony again!

Regards,
Dominick

Hi KarenJ,

We are excited to hear you are so delighted with the Sony BRAVIA 2 II!

It is wonderful to know that the device's excellent visual clarity, crisp audio, and user-friendly design are delivering the premium experience you were looking for. We appreciate you noting the successful balance of value and advanced functionality.

Thank you for trusting Sony!

Best regards,
Dominick

Hi JoeJ,

We are honored to hear that you chose a Sony TV as a special birthday gift for your mother! It is fantastic to know that the easy setup, picture quality, and sound all contributed to making it a great surprise. We hope she enjoys many wonderful years of her favorite shows and movies on her new BRAVIA 2 II .

Thank you for making Sony part of your family’s home entertainment.

Regards,
Dominick

Hi Joeseph!
It brings us great satisfaction to hear that you are having such a smooth experience with the setup and that you're getting so many channels right out of the box. We are glad to know the picture quality is hitting the mark for you.

The K-50S20M2 is powered by our 4K Processor X1, which uses advanced algorithms to cut noise and boost detail for a crystal-clear image.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Bbxtr,

We are really happy to hear that you are enjoying the excellent picture quality of your new BRAVIA 2 II! Upgrading after ten years is a big step, and we are delighted that our display technology and affordability made this the perfect choice for your home. We are confident you will enjoy the vibrant colors and clarity for many years to come.

Thank you for choosing Sony.

Regards,
Dominick

Hi ToTT,

Thank you for sharing your positive experience! It's great to hear that the BRAVIA 2 II's value and connection capabilities are standing out. With the built-in Google TV and features like 4K X-Reality™ PRO upscaling, our goal is to deliver a reliable, high-quality entertainment experience that just works with all your gear.

Thank you for choosing Sony!

Best regards,
Dominick

Hi Tinkerbell

It is great to hear that the Sony BRAVIA 2 II is working out so well in your daughter’s living room. Upgrading to a larger screen can truly transform a space, and we are happy to have provided the right fit for her home.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hello JessicaT,

Thank you for choosing Sony!

We're elated to hear that you appreciate the clear picture and good sound quality of your K50S20M2 TV. It's wonderful to know that its lightweight design makes it easy for you to move it around comfortably. Your feedback encourages us to keep delivering products that blend quality and convenience.

Best regards,
-Fred

Hi Prudvi,

We are thrilled that you’re enjoying the excellent picture and wonderful sound of your new 50" BRAVIA 2 II! It is great to hear that the 4K Processor X1 and 4K X-Reality PRO are delivering that sharp, lifelike detail you expect from Sony, while the Dolby Atmos and DTS:X support provide that immersive audio experience right out of the box. We appreciate you choosing Sony for your home entertainment and are so glad to hear the TV is performing perfectly for you. Thanks for choosing Sony.

Best regards, Eliab

Hello TimL,

Thank you for choosing Sony!

We’re honored to hear that you are enjoying the great picture quality of the K50S20M2 TV. We apologize for any challenges you experienced during setup and appreciate your positive feedback.

Best regards,
-Fred

Hi Swoosh49er,

We’re happy to hear the BRAVIA 2 is a great fit for your daughter’s room and that you're pleased with the build quality! Regarding the Google setup, we recommend using the Google Home app on a mobile device to streamline the process, as this often makes entering credentials and syncing preferences much faster than using the on-screen keyboard. Thanks for choosing Sony.

Best regards, Eliab

Hi DavidK!
Thank you very much for sharing your comments about the K-50S20M2. It is great to hear that the TV is a huge upgrade for you and that you are enjoying the viewing experience.

We appreciate you choosing Sony!
Best regards,
Estefany