Customer Ratings & Reviews

Hi TonyH!
Thanks for taking the time to provide your feedback on the new K-50S20M2. It is fantastic to know that you chose to stick with Sony after 13 years, that means a lot to us!

We are very glad that the initial setup with Google TV and your Google account was straightforward for you.

We truly appreciate your continued trust in the Sony brand!
Best regards,
Estefany

Hi AnilK,

We are truly heartened to learn that you are happy with the interface, performance, and easy setup of your new BRAVIA 2! We appreciate you bringing the Wi-Fi connectivity concern to our attention.

To ensure a stable connection, we recommend making sure the TV is within 25 feet of your router. You may also want to power cycle your network by unplugging your router from the power outlet for about two minutes before plugging it back in. For the most reliable experience, especially when streaming high-quality content, using a wired (Ethernet) connection is always a great option if your setup allows for it.

Thank you for choosing Sony and for allowing us to assist with your viewing experience.

Best regards,
Dominick

Hello LaurieS,

Thank you for choosing Sony!

It brings us great joy to hear that you are enjoying the picture quality of your K50S20M2 TV. We sincerely apologize for the inconvenience caused by glare from windows. To help improve your viewing experience, you might try adjusting the screen settings—specifically increasing the brightness and contrast—which can reduce the impact of glare.

For detailed guidance, please visit: https://helpguide.sony.net/tv/musltn3/v1/en-003/01-03-09_01.html?hl=bri

Best regards,
-Fred

Thank you for the fantastic review, Purchaser!

We are honored to have your continued loyalty to Sony! It’s great to hear that the K-50S20M2 is living up to your expectations. We take great pride in our Google TV integration, and we’re thrilled to know that it provides the seamless experience you're looking for, especially with the added flexibility of working with your Apple devices.

Knowing that both the image and sound quality are performing well for your household is exactly what we strive for. Thank you for choosing Sony again!

Best regards,

Gus, Sony Social Media Team

Hi MorganA!
Thanks for the great feedback! We really appreciate you sharing your experience with your new K-50S20M2 TV.
It is most rewarding to hear that the black levels and contrast are standing out to you, especially at such a great value. We are also glad that the Google TV software is providing the fast and smooth experience you were looking for.

Thank you for selecting Sony!
Kind regards,
Estefany

Hi JeffM,

We’re glad to hear the 50" BRAVIA 2 II is making a great impression! It’s fantastic that the 4K Processor X1 and 4K X-Reality PRO are delivering that sharp image quality, and that you’re finding the Google TV interface so easy to navigate.

Thanks for choosing Sony.

Best regards,

Eliab

Hi user144698,

That is wonderful to hear! We are extremely happy you chose the 50" BRAVIA 2 II TV. We agree that you "simply cannot get any better color than a Sony," thanks to our advanced color processing, and we're thrilled that the setup was easy and that the TV is perfect right out of the box. Thanks for choosing Sony!

Best regards, Eliab

Hi JanetW,

It’s rewarding to hear that the BRAVIA 2 II was such a successful Christmas gift for your son! There is nothing better than knowing a gift has brought so much joy, and we are thrilled that he is loving the upgrade to his entertainment setup.

We designed this model to deliver that spot on color and great picture clarity using our 4K Processor X1™, which analyzes content in real-time to enhance detail and reduce noise. By combining this processing power with our Live Color technology, we ensure that every scene looks vibrant and true-to-life. We are so happy to be a part of his favorite hobby.

Thank you for trusting Sony!

Regards,
Dominick

Hi Noporsche,

It is fantastic to know that your new BRAVIA 2 II has revealed a whole new level of detail and true-to-life color for you! We are thrilled that you’re noticing such a significant difference in your viewing experience and that the picture quality is truly standing out.

Thank you for choosing Sony!

Regards,
Dominick

Hi StephanieS,

Thank you for the wonderful review! We are thrilled to hear that you are enjoying the lifelike color and clarity of your new BRAVIA 2.

Thanks for choosing Sony.

Best regards, Eliab

Hi JeffS,

It's a true pleasure to hear that your new BRAVIA 2 II is delivering such amazing results. We are honored by your continued loyalty to Sony, and we are so glad that the picture quality of this latest addition to your home has impressed you.

Thank you for being part of the Sony family.

Regards,
Dominick

Hi Odysseyguy,

We feel privileged to know that you continue to trust Sony for your television needs and that your BRAVIA 2 II is working great. It's always our goal to provide top-notch products, and your satisfaction means a lot to us. Thank you for choosing Sony again!

Regards,
Dominick

Hi Masonb,

It is most rewarding to hear that your new TV looks considerably better than your previous setup and that you are enjoying the amazing colors! To provide that vibrant visual experience, this model is equipped with Live Color™ Technology, which expands the colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Additionally, the 4K Processor X1™ works behind the scenes to upscale everything you watch to near-4K resolution using 4K X-Reality™ PRO, ensuring that your favorite content looks sharp and full of rich detail.

Thank you for choosing Sony.

Regards,
Dominick

Hi KandyS!
We are thrilled to hear that you’re loving the beautiful picture quality of your new K-50S20M2 TV. It’s awesome to know the setup was a breeze for you, too.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Jarhead1974,

It makes us really happy to hear that the BRAVIA 2 II is delivering the solid performance and value you were looking for! We are glad that the picture quality and intuitive app interface are making it easy for you to access and enjoy your favorite content.

Thank you for trusting Sony!

Regards,
Dominick

Hi JoeJ,

We are honored to hear that you chose a Sony TV as a special birthday gift for your mother! It is fantastic to know that the easy setup, picture quality, and sound all contributed to making it a great surprise. We hope she enjoys many wonderful years of her favorite shows and movies on her new BRAVIA 2 II .

Thank you for making Sony part of your family’s home entertainment.

Regards,
Dominick

Hi Prudvi,

We are thrilled that you’re enjoying the excellent picture and wonderful sound of your new 50" BRAVIA 2 II! It is great to hear that the 4K Processor X1 and 4K X-Reality PRO are delivering that sharp, lifelike detail you expect from Sony, while the Dolby Atmos and DTS:X support provide that immersive audio experience right out of the box. We appreciate you choosing Sony for your home entertainment and are so glad to hear the TV is performing perfectly for you. Thanks for choosing Sony.

Best regards, Eliab

Hi DavidK!
Thank you very much for sharing your comments about the K-50S20M2. It is great to hear that the TV is a huge upgrade for you and that you are enjoying the viewing experience.

We appreciate you choosing Sony!
Best regards,
Estefany

Thank you for the fantastic review, Golfman!

We’re thrilled to hear you are enjoying the great picture and true-to-life colors on your BRAVIA 2! Achieving that perfect balance of brightness and sharp, distinct images is exactly what we aim for, and we’re so glad it’s hitting the mark for you.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team