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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) for its excellent picture quality. The TV also appears to connect well to other devices. There were no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 5 out of 5 stars

    Sony quality in a smart Google TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart TV Best for those folks with a Google/Gmail account

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonW!
      It is fantastic to know that you're getting a great experience with the BRAVIA 2 II TV and that you’ve highlighted the seamless integration for Google/Gmail users.

      A few of the features that make the BRAVIA 2 II a standout are the powerful 4K Processor X1, which refines every image to near 4K quality, and the Google TV platform, which organizes movies and shows from all your apps just for you.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but even better service provided at the time of sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brownsfan,

      That's wonderful to hear! We're glad you think the BRAVIA 2 II is a great TV and that you had an excellent service experience during your purchase.

      Thanks for choosing Sony. Best regards, Eliab. sony-global

  • Rated 4 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but get a lot of glare from windows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LaurieS,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying the picture quality of your K50S20M2 TV. We sincerely apologize for the inconvenience caused by glare from windows. To help improve your viewing experience, you might try adjusting the screen settings—specifically increasing the brightness and contrast—which can reduce the impact of glare.

      For detailed guidance, please visit: https://helpguide.sony.net/tv/musltn3/v1/en-003/01-03-09_01.html?hl=bri

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize this TV did not work directly with my cable provider. Also needed to have a Gmail account to set it up. Returned TV. It may be a great TV, just not for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, Fairtvforprice.

      We’re sorry to hear that the K50S20M2 TV didn’t meet your expectations, and we understand how important it is to have a seamless experience with your cable provider. We apologize for any inconvenience this caused.

      To clarify, the BRAVIA 2 operates on the Google TV platform. If you’d like to install new apps or use voice commands, you’ll need to sign in with a Gmail account. However, the TV also lets you choose between Google TV mode and a basic TV mode—so you can continue to use the TV without a Gmail account if you prefer.

      We regret that this model didn’t fit your needs, but we genuinely hope you’ll consider Sony again in the future.

      Best regards,
      Gus, Sony Social Media Team Sony_US

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