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Customer Ratings & Reviews

Your price for this item is $409.99
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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,239 reviews
  • Rated 4 out of 5 stars

    Salesman was Great! Geek Squad Not!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East Colonial Orlando salesman Cameron gets 6 stars. All problem solving by Geek Squad was negative 1 star. Cameron solved all problems. Story moral: select salesperson based on knowledge and experience or waste a lot of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very proficient with the installation discovered we were having trouble with our internet carrier which we have repaired and now we have excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not Disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I cannot remember the name of the salesman, but great recommendation and he was completely, above and beyond, knowledgeable and helpful! Best purchase ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XBR55-X850D is great! I bought this one to replace my last Sony because it was too big for the bedroom. Only thing I would recommend is an audio system as the thinner these tvs get, the worst the sound quality is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A really good TV with an excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a first rate TV. The only reason I didn't give it a 5 was that the internet connectivity through Googlecast (I think) is balky and confusing. Maybe I just don't use it enough. However, everything else is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV in its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is very good. the Best Buy associate showed me the differences between the Sony and the like competitors. The Sony won out. It does have an issue where it is slow to boot up and switch from one mode to another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture is better!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is better, Bezzle is smaller therefore more screen and it fits in my entertainment system well. I was a little bumbed that some screws were missing and no user manual, but it was an opened item. Love the TV!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi terrymitchell77, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. You can refer to the link below for the manual of the unit:
      https://docs.sony.com/release//Help_C042100191.pdf
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Sony did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and fourth between a 55" and 65" set and settled on the 55". It was an upgrade from a 46" 1080P Sony. So far I'm very happy with my choice on this television!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a great picture, but my wife could not figure out the smart tv program. So we took it back to Best Buy and returned it for a tv that we could figure out. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best picture quality out on the market today. We truly love this tv and the bright colors and the 4K make you feel as if your sitting right there. Great buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given this 5 stars but speakers are not that great (truthfully though, none of them are) Picture is excellent. Color is so vibrant & clear it feels like you're in the picture, not watching it. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi patcy, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 4 out of 5 stars

    It's a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv met my standards and I libe Sony quality. I went back to exchange the 55" for the 65" and it wasn't available. So I bought the Samsung 8000 series 65". I love both tv's. You can't go wrong with either my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to buy an LG after talking with rep at the store I left with this one, the price was great and the picture is nice. I'm completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am impressed with the way this tv handles the frame rates while playing first person shooter games as well just everyday Tv viewing is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Delivers Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After consideration and the help of a knowledgable sales associate I picked the Sony Bravia 55" UHD Television. Just in time for the Olympics. You should buy one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Only complaint would be that sometimes the smart function can be slow or needs to be restarted, but this is rare and not a big deal. Beautiful picture!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box and have enjoyed it!! Only thing I would change is the volume controls. I have to turn it up to 85 to hear over my fans and dehumidifier. Other than that I enjoy using this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Quality - easy to mount on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the 55" Samsung LED 4K Flat screen. Great to mount on a wall due to the low profile of the unit. Smart TV is smarter tha most. 4K quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ROCKS MY SOCKS OFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. will definitely be upgrading to whatever new version of the 850 is now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Set-up was a breeze. Sony customer service was allowed to log in and complete the interface with the ATT U-verse remote. Worked like a charm.

    I would recommend this to a friend
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