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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,239 reviews
  • Rated 3 out of 5 stars

    Good Product but missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV is a good product, but the package was missing two packages of four screws each that hold the TV screen to the stand, plus two associated brackets. I had to call Sony customer service and wait about 10 days for the parts to be delivered. Then, I only received 3 screws and the two brackets. Still waiting on the additional parts but I am using the TV with the parts as is. I feel Sony has handled my issue poorly because I shouldn't have to wait 10 days for missing parts that they left out and they have still have not fullfilled all the missing parts I needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great color. 55" doesn't seem to be too large and seems to be just the right size. I'm still getting used to it but everything is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best TV I ever had, I would recommend this TV to anyone who is currently in market to get a TV!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is excellent I love it. It does so much smart tv connects to all my apps and content, Also I am contemplating switch cable providers to Direct TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pound for Pound 4K UHD Champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot be beat. I was advised by many folks, including the Magnolia and BB staff. This is the TV to beat in it's weight/cost class and beyond. Stoked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sharp picture. Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many Sony tvs over the years.was long overdue for an update to smart 4K technology,researched many,couldn't beat what Sony had to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awsome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews on this and other sets and decided that this set best fit my needs for a small difference in cost. I am very satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Sony fan for many years and I am not disappointed with this purchase. Great resolution with thin bezels. It's the center piece of my Batcave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my tv mostly for gaming and it's a visual treat. Love the clarity and vibrant colors. A true hdr tv which makes it great for gaming and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first "big screen" tv. The smart features are nice to have built in but the settings aren't obvious to a newbie like me. I would prefer to have a manual, rather than videos, to show me what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom bought this tv because of the color vibrance and clarity. Also because she was tired of watching a small tv! Couldn't have been a better choice for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear and sharp. A definite upgrade. Slim, easy to set up, and even though it's 55" it doesn't dominate the room. Great price, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchased the Samsung 8000 did not like the looks of the screen. Took back for Sony 850d. Ahh. Excellent! I wasn't disappointed. More natural.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and it looks so good I bought a bigger size Lot of complaint about light bleeding I had none on mine and none on the gift tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of difficulty getting the sound bar set up with the tv. I called support, and an hour and a half later my phone ran out of battery, with no help. Finally had a techy friend figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at Samsung and other brands but purchased this TV, glad I did. The picture is great. Best Buy employee was very helpful explaining television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WISH WE HAD DONE THIS THE FIRST TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After fooling around with lesser TVs, we simply should have spent a few extra dollars and bought Sony first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for Xbox one a, I use it for games & movies with HDR. It's far from perfect but I'm glad I chose this model.Best stand out of all brands, I have it mounted on wall now & it is SUPER thin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Sony Bravia again because the last one we bought is still working great 10 years later with never a problem. We are Sony believers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" SONY In TV delivers an exceptional sound and good quality colors that are quite vibrant

    I would recommend this to a friend
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