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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow, What a Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to add a 4K DVD player to my system to replicate the picture I viewed in the store! In the meantime, it produces very nice 1080 pictures. Set up took about 45 minutes for downloading and updating but it sure recognized my wireless router in a hurry! I also like the fact that it has a variable audio output option. That way I can connect my HDMI cable directly to the TV from my satellite receiver and then route the sound from my TV to my amplifier which enables me to control volume from all four speakers from my receiver's remote!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Beautiful picture and colors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at this TV for several months before purchase, comparing with others. To date, I am so far very happy with quality of picture, color and has met expectations. Hopefully it will continue.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great Sony 4k Tv , image is crisp and colors are rich. Would recommend paring it with a soundbar or home theater system for better audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for over a year and it has an excellent picture. Also easy to operate. Would definitely buy Sony again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge Ugrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch from a basic (good at the time) 39" Sony to this was amazing. The Smart TV features are fantastic. We tried the smaller 49" first but experienced stutter occasionally, so it was returned and this was purchased. No stutter in the picture and the increase in size makes a huge difference in enjoyment of watching the TV. I struggle sometimes getting out of the menus to get right back to the show I was watching, sometimes I end up on broadcast TV rather than the Direct TV show I was watching, but that's my only complaint. Great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture with plenty features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the picture and features of this TV. It replaced a 9 year old 42 inch Sony and is light years better than the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid enough value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV and had the video settings tuned. TV as a whole looks great but the HDR mode that the salespeople push as being this amazing feature is probably the most lackluster part of the TV. The contrast is nowhere near good enough to take advantage of the HDR so you end up with really dark scenes. On normal or customized settings the TV looks great whether with motion flow or without. Sports in particular and gaming look amazing. Overall I'm satisfied with the purchase but to get a true HDR experience you need to go up a few models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrizzlyRider,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K TV for the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent picture quality, especially for its price range. The fact that it has a native 120Hz refresh rate and supports HDR is impressive. Android TV is an added bonus with the ability to download apps from the Play Store. Because it has a built in Chromecast, it is compatible with my Google Home. The HDMI ARC works great (unlike that of a Vizio TV I previously purchased), and the remote can control multiple devices with the included sensors. I can control the TV, my Cable Box, and my A/V Receiver all with the included remote. The only issues I've encountered with the TV are random reboots, but they are very, very rare. This was definitely a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2nd sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. Picture quality is on point. The features are onpoint. And the apps, lets not forget the apps. Sony brand going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat a Sony for picture quality/dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my eyes the Sony has always had true to life picture color and quality without over saturation or too much contrast, and this tv meets the same Sony standards that I have enjoyed before, but now with 4K clarity. I consider my eyes well trained after being a professional photographer for 32 years. My audiophile friend tells me that Sony's tv sound has always had a reputation for being somewhat "tinny", but in my case this doesn't matter as he set it up to run through an amp and surround sound speakers. This is something that an optional sound bar could also circumvent. I am loyal to the Sony brand too because they are dependable and last so long - no repairs for me ever...whereas the 60" 3D Samsung that I tried ONCE was only a year old when the entire screen had to be replaced. The Samsung's warranty paid for the part and labor but the labor was only good for it being no more than 4' off the floor. A lot of good that did me - like I'm supposed to get that heavy tv off the wall by myself before the repairman showed up. The Sony has a much more realistic "cinematic" picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k picture on this tv is amazing! The tv also does a great job of upconverting standard HD signals. Overall this tv was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture on this TV is amazing. Looks much better than my other 4K I bought last year! Can't go wrong with Sony 4K!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Smart TV OS have come a long way. This has been the easiest TV I've had to figure out so far. Plus, the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was concerned about purchasing a 4k LCD set because I was accustomed to my plasmas picture quality and black level definition but this Sony surprised me. Big time! The color saturation is perfect, picture isn't too grainy when viewing 1080p sources and my favorite movies and shows no longer look like a cheesy soap opera once I turned off the Cinemotion and Motionflow features. All in all, this set is perfect. Period.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Color is better than expected. Largest tv we have had. Picture is crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I've spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the internet, it makes researching big purchases very easy. After about 45 minutes and 3 websites, I decided on this TV due to it having what I was looking for. Pro: 4k resolution price point Refresh rate Con: It can be a little dark. Sound is indeed lacking a tad. I primarily bought it for gaming, so I'm often using a pair of headphones, and I've just gotten into the habit of leaving a light on to help the darkness of the screen. It's not ultimately a deal breaker, it's just accommodating to it's weaknesses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IggyPawp, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    sony never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a bravia about 8 to 10 years ago and it still works. wanted sum new features tho so i bought a new samsung 3d tv about a year ago, and i knew right away it was a mistake. the color wasnt true, the sound was weak, it only had 2 hdmi ports and it required a ton of tweeking to get it to play and sound right. anyway a year later sadly i wanted a new tv. 4k pricess had come down. and now all is right again cuz i went bac to sony. all my friends rave about samsung but i dont get it. its not even close. sony u had me at hello lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Far exceeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely fantastic!!! Far exceeds my expectations.. I have always been a Xbox kinda guy and stayed away from Sony products, I had originally ordered a 55inch samsung curved but once I saw in person how amazing this TV was I cancelled and picked up this beauty in store. Needless to say I will never have another brand of TV after owning a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched numerous brands before selecting this Sony. Exceptional picture quality, ease of set-up make this TV well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the picture and style. I like the sleek design. Great for watching movies.

    I would recommend this to a friend
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