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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,239 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to replace an over ten year old Dell. Very easy to install and set up. Great features and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Gorgeous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest to set up with an Android device, but definitely plan an hour or more to set up all your stations, apps, etc. Worth the time for the gorgeous photo!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momofteens, Your feedback is highly appreciated. Enjoy your watching the great picture display and features of your television. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Top of the line..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by store associate as best bang for the buck and I am extremely happy. Great picture very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is excellent, colors are great. Good tv. It is easy to setup. Now I want a bigger one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    About 45 days later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been very good TV! Even after this many days still pushing a wrong Up Down Left Right buttons. Inside & outside rings should be farther apart. Off and on HDMI input connection indicator doesn't show. Accessing ⚙️ isn't easy takes too many steps and too many steps to get out. Wish motion is bit better. Other than that it's been very good pictures and sounds. Even some old shows (BW & colors) 480, 720, 1080 are very good pictures. Watch for next update!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is Ok. Could have a better android interface.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Nice Display, remote is ok. Plenty of connections Cons: doesn't seem to have adaptive sound. Loud commercials will really annoy you and you will find yourself turning up the volume for the quiet scenes. Just doesn't seem to have a middle ground. The android interface is not compatible with Google Home. Dont even try. Not a lot of useful apps available. Ended up attaching a Chromecast to the TV to allow Google Home to turn the TV on and off. It was expensive when we bought it. Price is more reasonable now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Hdtv for my gaing set up and 4k movies. Excellent colors and blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare the specs of course but look at the vivid colors and sharp image that Sony provides. It's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent TV for PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy if you're considering HDR tv for your PlayStation games and movies. Picture quality is crisp and clear, very easy to setup and android tv runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started doing some research on 4K TVs... and quickly learned there's a lot to consider when purchasing a new TV that's going to last for more than 2-3 years. To anyone in the market for a new 4K TV this 55" is "AMAZING". Make sure your cable box is set for at least 1080p and connect with an HDMI cable for a great picture. If you really want to see what you're paying for get a native (not streaming) 4K video player & some 4K movies and prepare to be blown away.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value, has extras not on all smart tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not watched much 4k content, but what I have watched from Netflix looks good. Played Avatar bluray, and that looked good. Especially like the headphone/stereo audio ouput. You can set the tv volume control to change this output level instead of the tv speaker level, which is great because I connected this output to my stereo - and I don't need to use my stereo remote. It also has digital and analog tuners, according to reviews (have not tried these yet).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is really good. The television is easy to use. Anyone can look up any subject with the smart T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 4K tv simply for using PS4 Pro and Xbox One S. The screen is very crisp and is ideal for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I was looking for a 4K TV. The TV was a pain to get out of the box because I have read in other reviews that they see bleeding. This is caused by gripping the screen tight while moving it. The TV stand is low and my center speaker blocks the remote sensor to the TV. The speaker also come up and blocks a part of the screen. The menu is smooth with no lag or issues. The biggest downside is that there is nowhere to turn the TV off on the unit itself meaning you have to rely on the remote (the same one that I have trouble using because my speaker blocks the sensor).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use, overall happy with purchase! My parents ended up buying one after seeing ours :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze. Picture quality is great. Watching 1080p resolution seems to be looking like a 4k quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV has been a great purchase. My husband and I went to Best Buy with intentions of buying an older model and less expensive TV, but after seeing this model we decided on it. It has a great picture. Very easy to use the smart TV options. Sony is our favorite brand TV . Hope we have as much luck with this TV as we have had with other Sony's that we have purchased in the past. We bought this TV to replace a 55 inch Samsung that was only about 7 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade my living room tv. I went into my local BB with a particular Vizio tv in mind. Once there I spoke with a salesman who knew his tv's. He even place this tv and the vizio next to each other. He explained the diffence between the two and convinced me into making this wiser choice. I am extremely happy that I made this choice especially with it being football season now. This tv has definitely put me in the Sony bandwagon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv for just over a month and so far so good. Easy set up and great picture quality for price range

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture!!!! Easy setup. HDR is great for the equality!!!

    I would recommend this to a friend
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