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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 555 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 555 reviews
  • Rated 5 out of 5 stars

    Sony 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that offers the best in image quality. Sound is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yanigue!
      It brings us great satisfaction to hear you're pleased with your new BRAVIA 8 TV! We're confident its stunning clarity, vibrant colors and impressive contrast will elevate your viewing experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, it has excellent picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkC,

      Thank you for choosing Sony!

      It’s fantastic to know that you found the K55XR80 TV easy to set up and that its picture quality exceeded your expectations. We appreciate your positive feedback and are delighted that you are enjoying your new TV!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Brevia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and viewing angle features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the K-55XR80, EWS1! We are delighted to hear that you are impressed with the excellent picture quality and viewing angle features.

      We designed our BRAVIA TVs with technologies like Cognitive Processor XR to deliver stunning visuals from any seat in the room. Your positive review confirms that our efforts to provide an immersive and high-quality viewing experience are paying off.

      Thanks again for choosing Sony! We hope you continue to enjoy your television for a long time.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality tv. Would buy again. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Gimli,

      That's fantastic to hear! We're so glad you're loving the picture quality and overall excellence of your BRAVIA 8 TV. Thank you for the great feedback and for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Best TV ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Divide my expectations. Tweaking several of the settings is necessary in order to get best picture quality. Colors are rich, black is true black and puts out a very bright picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thenewWade,

      Thank you for the purchase! We're glad to hear that you like the picture color quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing, will not dissapoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, vibrant colors. Very sharp! Best Sony Bravia yet!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CDny72,

      Thanks for this fantastic feedback! We're absolutely thrilled to hear you're experiencing the beautiful, vibrant colors and exceptional sharpness on your Bravia 8. Knowing you consider it the "Best Sony Bravia yet!!" truly makes our day.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8, 55" w A5000 Sony Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much enjoy our Sony Bravia 8, 55 " tv. We are still struggling with some of the setup features as the technology is advanced from our previous unit. A very nice unit all in all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FastHenry,

      Thank you for the 5-star rating! We're glad to hear that you're enjoying your new Sony TV. You can check this help guide if you have any questions on how to use your TV.

      https://helpguide.sony.net/tv/lusltn1/v1/en-003/index.html

      Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Suzray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity, great color. Excellent replacement choice for old TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SuzanneR,

      Thank you for choosing Sony!

      We’re absolutely delighted to hear that you’re enjoying your K55XR80 TV! It’s fantastic to know that you’re impressed with its stunning clarity and vibrant colors. It seems like it has been a remarkable upgrade from your previous television. Your positive experience inspires us to keep providing top-notch products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing especially in a darker room. Interface is awesome too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beachboy55,

      Thanks for sharing your positive feedback on the Bravia 8!

      We're absolutely delighted to hear that it looks amazing, especially in a darker room, truly highlighting the display's exceptional contrast and picture quality.

      It's also great to know that you find the interface awesome, making it easy and enjoyable to navigate your entertainment.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great picture quality!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Has so much to offer. Picture quality is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzR,

      Thanks for posting your wonderful review.

      We're so glad to hear you're enjoying your new BRAVIA 8's outstanding picture quality! We wish you to continue discovering all its features–you will love it even more!

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great OLED !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life like picture quality, good sound ! Can’t go wrong with Sony !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SonyTVLover,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that you're enjoying the lifelike picture quality and sound on your K55XR80 TV! We're beyond pleased to know that you appreciate the experience Sony delivers. Thank you for sharing your thoughts, and we hope you continue to enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Happy with this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a very good resolution and the back sound is incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the K55XR80, HECTORJ! We’re thrilled to hear you’re enjoying the impressive resolution and incredible sound. The K55XR80 is designed to deliver lifelike picture quality with stunning detail and color, and immersive audio that truly enhances your viewing experience. We’re glad it’s meeting your expectations—enjoy your Sony BRAVIA TV and everything it brings to your home entertainment!

      Thank you again for being part of the Sony family!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv very happy with my purchase. This OLED tv gives a great movie watching experience as well as gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Víctor,

      That's fantastic to hear! We're thrilled you're so happy with your new K55XR80.

      It's great that you're experiencing the full potential of this OLED TV – its self-illuminating pixels deliver those incredibly deep blacks and vibrant colors that make both movies and gaming truly shine. The BRAVIA XR Processor ensures every scene is optimized for a breathtakingly immersive experience.

      Thanks for the 4-star review! We're delighted your purchase is bringing you so much enjoyment.
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture and sound, come on Sony the included remote should be backlit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, thank you for the 5-star rating! It's fantastic to hear you're enjoying the stunning picture quality and immersive sound of the Sony - 55" Class BRAVIA 8! With features like Dolby Atmos and Dolby Vision, this TV truly delivers a cinematic experience right at home. We appreciate your recommendation about including a backlit remote. If you'd like to get one, you can visit the website of our main accessory supplier, Encompass, to order this type of remote.
      https://sony.encompass.com/
      Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Sony is the only tv I have ever owned and it’s just perfect for our space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryK,

      We are honored to be your brand of choice for your television needs! It is wonderful to hear that the BRAVIA 8 OLED is the perfect fit for your space and that you are enjoying the premium experience Sony provides.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    HAPPY SHOPPING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience in the store purchase. Knowledgeable sales team!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV while it has a good picture has some very strange idiosyncrasies that cause it to just shut down without any warning, and you have to figure out some weird AI trick to get it to come back on. If this continues to happen it will have to be returned to the store. And we'll try something else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickG,

      We’re sorry to hear about these power issues. To fix this, please try a power reset by unplugging the TV for 60 seconds and ensure your firmware is updated to the latest version. We also recommend disabling "Eco" or "Idle TV Standby" settings to prevent unexpected shutdowns.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my sister room. Great color, quality of picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdyK,

      That's wonderful to hear! We're so glad the Sony 55" Class BRAVIA 8 is a hit in your sister's room. It's fantastic that you're both noticing the great color and picture quality – that's exactly what our BRAVIA OLED TVs are designed to deliver!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 55” Sony Bravia Smart TV. Picture quality and sound are outstanding. Also, the installation service was excellent. Polite, competent, timely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timonium,

      It is truly wonderful to know that you love your new 55" Sony BRAVIA 8 and that you found the purchase to be a great investment! We dedicate significant effort to ensuring our OLED models deliver outstanding picture quality with pure blacks and vibrant colors, all complemented by excellent sound. Your feedback confirms that the XR Processor is providing the immersive experience we aim for.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Vanessa Moore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv!! The picture quality is amazing, everything about it! Also Best Buy was so helpful in helping us purchase it and then delivering and installing it. Thank you!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaM,

      Perfect! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

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