Customer Ratings & Reviews

Hi DAVIDL, thank you for sharing your feedback and highlighting both the great picture quality and your concern with reflections on your K55XR80.

Reflections on the TV screen can sometimes occur when there are strong light sources, such as lamps or windows, positioned behind the main viewing area. This is a common characteristic for many flat-screen televisions, as the screen may reflect ambient lighting in the room.

To help minimize this effect, you can try a few adjustments:

- Position the TV so it faces away from direct light sources.
- Adjust the lighting in your room, reducing strong lights directly behind your viewing position.
- Use curtains or blinds to control sunlight if the TV is opposite a window.
- If possible, use lower-brightness or indirect lighting in the area behind the TV.

We appreciate your input, which helps us continuously improve our products and support resources. If you have further concerns or need more tips, please feel free to reach out to our support team.

Thanks again for choosing Sony and for being a valued customer!

Best regards,
Gus
Sony Social Media Team

Hi ArthurlW, thanks for taking the time to share your experience with the Sony - 55" Class BRAVIA 8! We're truly happy to hear you're enjoying the wonderful picture quality full of rich colors and clarity. We really hope you continue enjoying the astonishing viewing experience that this TV has to offer, and thank you for trusting Sony! Regards, -Dominick

Hi TracyS,

Awesome! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi Mikesag, Thank you for upgrading to your new Sony Bravia 8! You've made an excellent choice. We're very happy to hear you like the amazing picture quality of your new TV. It's also great to know that the Geek Squad did an excellent job with the delivery and setup. Thanks for choosing Sony! -Sam

Hi DianeH! Thank you so much for your wonderful review! We are truly honored to hear that you love your new Sony Bravia TV and appreciate the vibrant colors and exceptional picture quality.

Our Bravia 8 offers a stunning viewing experience and features, like 4K HDR and advanced color technology that makes a positive impact on your entertainment.

Thank you for choosing Sony!
Best regards,
Estefany

Hi, DianeS.

Thanks for the great review and the 5-stars rating! It is fantastic to know how much you are enjoying your brand new BRAVIA TV! With the great picture quality because of the Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity and the amazing capacity to access billions of accurate real-world colors thanks to the XR Triluminos Pro!

Thanks for choosing Sony, have a fantastic day!
-DiegoV

Hi Satisfiedcustomer, Thank you for your fantastic review! We're thrilled to hear that you are enjoying your Bravia 8 OLED TV. The vibrant colors and the built-in screen savers are indeed some of the standout features of this model. It's great to know that the screen savers are providing you with peace of mind regarding screen burnout. We appreciate your feedback and are delighted that our Google TV has exceeded your expectations. Enjoy your viewing experience and thank you for choosing Sony! -Sam

Hi, Samsung,

Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are loving your Sony BRAVIA TV picture quality! Including Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity for you to enjoy the content on the highest quality!

Thanks for choosing Sony, have a nice day!
-DiegoV

Hello Drafttechknowit,

Thank you for your review of the Bravia 8!

We're glad to hear you like its construction. We also understand you were expecting even more from the picture quality. While the Bravia 8 is known for its stunning visuals, sometimes a few adjustments can make a significant difference. If you'd like any tips on optimizing your picture settings, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

We're here to help you get the most out of your TV!

Thanks for choosing Sony.

Sincerely,
Jenn.

Hi. RobertT,

Thanks for the review and the 5-stars rating! It is great to hear you love your BRAVIA TV! It fantastic picture is because of Sony’s intelligent Cognitive Processor XR, which makes sure to enhance the range of hues and saturation, revealing extremely precise details within textures, and color tones that look completely natural.

Thanks for choosing Sony, have a nice day!
-DiegoV

Hi LessPower, Thank you for sharing your experience with your new Sony TV! We're glad that the picture quality of your Sony BRAVIA 8 TV is to your liking. However, if you find it a little dark, you may check this link helpful to configure various settings related to the TV display such as color and brightness for picture quality, or screen size: https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html . Hope this information helps!

If you need further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the K-55XR80

Thank you for choosing Sony, and here's to a more enjoyable viewing experience with your Sony TV!

Best Regards,
Maria

Hi RogerB, Thank you for your 5-star review of the BRAVIA 8! We're thrilled to hear that you are enjoying the perfect color and black depth, as well as the no-glare performance in your oceanfront room. It's great to know that the wide-angle viewing is meeting your expectations. We appreciate your feedback regarding the sound quality and the need for a soundbar. Your insights are valuable and help us improve our products. Thank you for choosing Sony! -Sam

Hi RobinW, thank you for the fantastic 5-star review! We're really happy to hear you're enjoying the exceptional quality and clarity of the Sony - BRAVIA 8. It's designed to deliver stunning visuals with vibrant colors and deep contrast, bringing every scene to life. We truly appreciate your positive feedback, and thank you for choosing Sony! Best regards, -Dominick

Thank you for the wonderful review, PHILLIPP!

We are so glad to hear that the K55XR80 TV is providing you with a great viewing experience, especially in darker rooms. Our goal was to deliver a picture with incredible clarity and deep blacks, so it's rewarding to know that you can now enjoy your favorite movies without having to strain your eyes.

Thank you again for choosing Sony and for sharing your feedback.

Best regards, Gus, Sony Social Media Team

Hello SueC, thank you for the five-star rating! We're thrilled to hear you're enjoying the BRAVIA 8 exceptional picture quality–and it easy mounting. Thank you for choosing Sony. Best regards, -Jenn.

Hi DaveB,

Very nice! We're happy to hear that you like the picture color quality of the TV. Thank you for choosing Sony!

-David

Hi WilliamJ, thank you for the five-star review! We're delighted to hear that the BRAVIA 8 has become your ultimate entertainment companion. We appreciate your kind words about its incredible picture quality, which truly immerses you in the action. Thank you for choosing Sony! Best regards. -Jenn

Hi Gator, Amazing! We're thrilled to hear that you are enjoying your new Sony BRAVIA 8 TV and that it has met your expectations. Thanks for choosing Sony! -Sam