Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 12165928
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best tv i have make me happy best pictures i see so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxmadopp, You've made an amazing choice! We're glad you love the amazing picture quality this unit delivers. Thanks for choosing Sony! -Sam
Helpful salesman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was extremely knowledgeable and helpful in helping me to understand the difference between the Sony models available in 55". I have bought Sony for years but it has been awhile since I bought the last TV and the technology has changed dramatically.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phoenix, Thank you for your 5-star review! We're thrilled to hear that the BestBuy salesman was able to provide you with the knowledge and assistance you needed to understand the differences between the Sony models available in 55". We appreciate your loyalty to Sony over the years and understand that technology has evolved significantly since your last purchase. Thanks for choosing Sony! -Sam
My new TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The picture is very beautiful. I would recommend everyone to try it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyHumnel,
We're so glad to hear that you love your new BRAVIA 8 TV! It's fantastic to know that you're impressed with the beautiful picture quality, and we truly appreciate you recommending it. Thanks for choosing Sony.
Best regards,
Eliab
GoogleTV Makes Latest Bravia Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a fantastic picture, as you might expect from a Sony Bravia. But the GoogleTV integration is gratuitous and non-performant. Does not sync audio and video when using optical connection to a Sony receiver. Poor sync between audio/video is also present when using HDMI with or without the eARC interface - workaround requires using a Developer setting to limit background processes to 2 or 3 - setting reverts to default after restart (which is frequent because of auto-update). Overall: Boo!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Deuelpm, thank you for your feedback. We're glad to hear that you appreciate the picture quality of the BRAVIA 8. We sincerely apologize for any inconvenience you've experienced and are committed to ensuring you enjoy your complete TV set. Please contact us at [email protected] and provide your name, username, TV model number, a description of the issue, and your phone number. We will be happy to assist you personally. Regards, -Jenn
Open Box nightmare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware open box at Best Buy. This was listed as an Excellent condition product online, ordered for delivery and came with no power cord, remote or manual. Best Buy expected me to purchase these separately. I returned it. Sales associates in the stores have told me since that Open Box is a HUGE gamble. Best advice, only buy Open box if you're actually in the store and can find out the contents.
No, I would not recommend this to a friendSony 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced but overall good TV! Good colorful picture
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mich,
Thank you for the review and we're glad to hear that you like the color picture quality of the TV. Thank you for choosing Sony!
-David
W0W
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very clear tv ,Sony is best ! Geek Squad is best to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hyper, Awesome! We're glad you like the picture clarity of your Sony Bravia 8 and good to know you had a great experience with the Geek Squad. Thanks for choosing Sony! -Sam
new to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are very pleased. We just love the clarity and color on the shows. This is our first flat screen TV. WOW!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mars55,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Bravia 8 OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the very BEST but a very, very good 55" oled tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ricksan, Fantastic! We're delighted to hear you're satisfied with your purchase. Thank you for choosing Sony! -Sam
Our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and geek squad was a great help It has a great picture!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jfred,
We're so glad to hear you're enjoying the great picture quality and ease of use of your new BRAVIA 8 OLED TV! It's also wonderful to know that the Geek Squad team was a great help with your setup. We appreciate you choosing Sony.
Best regards,
Eliab
Sony Bravia 8
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sony oled tv I’ve ever owned great brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
We're so glad to hear that. Thank you for sharing your fantastic 5-star review of your Sony BRAVIA TV—calling it the best you've ever owned means a lot to us. We're especially pleased to know the great brightness has made such an impression and elevated your viewing experience.
Thank you for choosing Sony—wishing you a rewarding day!
DiegoV.
PePe36
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great TV and the sales people and delivery staff are excellent. We har good advice on the purchase and the delivery was on time and the the driver was also very helpful in showing us various operating tools for the new tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PepeS,
Very nice! We're glad to hear you had a great experience with our customer service. Thank you for choosing Sony and enjoy your TV!
-David
Terrible Sound Setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is outstanding but unfortunately the audio set up is terrible. Trying to pair a bluetooth device and sound won't synch. When I go to settings and manually sync, it holds only until the tv is turned off. The entire process has to be done every time the tv is turned back on. I finally got frustrated and just used the tv speakers and then they were out of sync with the picture. Too much work. Returning and purchasing an LG again which didn't have these issues
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ScottK,
We sincerely apologize for the difficulties you've encountered with the audio setup on your BRAVIA 8. We understand how frustrating it can be when sound doesn’t sync correctly with Bluetooth devices, or when the TV speakers are out of alignment with the visuals. This is far from the experience we intended for you. If you still have your unit, we encourage you to follow the troubleshooting steps below so we can help identify and resolve the audio issue:
To resolve the Bluetooth syncing issue, we suggest verifying the settings to confirm that your TV and Bluetooth device are correctly paired. If the manual sync settings do not remain effective after the TV is powered off, it may be beneficial to look for any available firmware updates for your TV that could potentially fix this problem.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80/downloads
Regarding the audio being out of sync with the picture when using the TV speakers, please refer to the following links:
https://www.sony.com/electronics/support/articles/00026069
https://helpguide.sony.net/tv/lusltn1/v1/en-003/08-01_01.html
I hope this helps.
If the problem persists or you may need more information, please email the following details to [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue/Concern:
We truly appreciate you being a valued Sony customer. We apologize for any inconvenience you've experienced and would love the opportunity to speak with you directly to resolve this issue.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support
Bravia 8
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. I was able to change the default from Google TV , so it is very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KurtM, We're very happy to hear that! Good to know you like the beautiful picture quality and ease of use of your Bravia 8. Thanks for choosing Sony! -Sam
Not what I thought it would be.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Sony Bravia 8 because it has a reputation for being a really good gaming tee but unfortunately it wasn't. One thing that Disturbed me the most is every single time it detected a TV. It would go straight into Dolby vision and when it's in dilby vision it wouldn't allow me to make any kind of adjustments with contrast or brightness or color or anything. At the same time I had to do an a lot of adjustments in order to regulate the picture settings for SDR and HDR. It was a lot of work and not worth it. So I exchanged it for the LG G4 with which I'm extremely happy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yogitim, thank you for taking the time to share your experience with the Sony - Bravia 8. We're sorry to hear it didn't align with what you were hoping for, especially in terms of gaming and picture control. Your feedback is incredibly important to us.
Regarding Dolby Vision, this format is designed to automatically optimize picture settings for the best possible image based on the content. Because of this, certain manual adjustments are limited. We understand this can be frustrating, especially if you prefer more hands-on control. We also hear your concerns about the effort required to fine-tune SDR and HDR settings, and we appreciate you highlighting that. We truly hope to have the opportunity to earn your trust again in the future. Thank you for considering Sony! Best regards, -Dominick
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony products are always a good choice fir electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, OU812!
We're so pleased to hear that you feel Sony products are a good choice for electronics. We designed the K55XR80 TV to deliver a fantastic viewing experience, and your satisfaction is a great testament to our efforts.
Thanks again for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is Awesome! I am impressed with the picture quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArchieMinix, That's great! We're thrilled to hear you're impressed with the superb picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam
Great purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality TV! Watching football games and playing on my PS5 never looked better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, thank you for your wonderful 5-star review! It's incredibly rewarding to hear that your Sony BRAVIA 8 is delivering amazing quality. Our goal is to make every viewing experience exceptional, especially for fast-paced content like football games and the stunning visuals on the PS5. We're so glad you're seeing the difference in clarity and color. Thank you for choosing Sony! Best regards, -Dominick
Great television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the Sony - 55. The pictures are so bright, and we are able to control the sound. We really appreciated Ty Cuevas's help and patience setting up our television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeDgreatviewing,
Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
Great tv and geek squad are tremendous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and geek squad is a tremendous with installation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoyleS,
We're glad to hear you're loving your new TV, and we appreciate you highlighting the great service from the Geek Squad team. We hope you have amazing movie nights ahead.
Thanks for choosing Sony.
Best regards,
Eliab
