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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 875 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vivid colors of the 65" Class A9G MASTER Series OLED 4K UHD Smart Android TV. Many are impressed with the sound quality and easy setup process. However, some customers find the TV to be expensive and express dissatisfaction with the remote control and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 875 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Slightly difficult to assemble

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and soundSlightly difficult to assemble it took some time to figure out the geek squad helped us out a lot It is not as compatible to iOS devices however with mirroring it allows us to play music list

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible the picture is very sharp. I don’t have to where my glasses to read the football ticker like I do on my 65” Samsung Q60. I don’t think I am going to need to buy a sound bar with it either the sound is better than you would from a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 55” Sony A1E and upgraded to this 65” beauty. Easy to assemble, plug in then a few steps to connect my ps4, Mac mini and ready to watch. Superb picture quality. My Bose soundbar sounds great via Hdmi eArc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony a9g

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost having this tv for a year I’m still impressed with the picture. I would def recommend to anyone looking at buying a Sony tv to not hesitate. I think they have the best picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 65” TV in the market!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 65” TV on the market. The picture adjustment to 4K even on older movies is excellent. You can use the TV as a center for sound and works wonderfully. The smart TV produces excellent pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with great tone mapping and signature Sony motion processing! Mine had an issue with the circuit board and the TV shutting off on its own. No biggie since Best Buy and Geek Squad replaced it and now all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing the research and finally making our purchase of the Sony OLED TV we are beyond pleased with this TV. The picture is crystal clear and the colors just pop.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just wow would be appropriate.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I have ever owned hands down. Just as advertised. You will be not disappointed and worth every penny spent. I have never had so many compliments on a TV or even my $70,000 car as I have on this SONY A9G.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A9G Master Series OLED 65"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many televisions over the years,mostly Sony.This is by far the best picture quality ever.The sound is the best I have seen coming from the tv speakers as well.Great tv and great help from Best Buy employees.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Glorious with an asterisk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice for videophiles. Possibly too dim for some and not well configured for next gen gaming consoles with no HDMI 2.1 or variable rate refresh. Rendered the best viewing of Gladiator I’ve ever seen. Better picture than the Lgcx by some margin. If you’re primarily concerned with picture quality and film viewing, this is your tv - 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben looking at the Sony oled for a couple of years. Finally was able to purchase. The price was right but the product was even better. Just amazed at the darkness of the black and the vibrance of the color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best TV I've Ever Watched

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the store to the living room in the house the picture quality and sound from this television is next level. Pricey yes but well worth all of the money. 4K movies, games, exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Bravia television is just beautiful. The picture is so clear and detailed. My Samsung television was very good as well, but it was 10 years old and the new technology is just breathtaking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED wow so amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this Sony OLED tv is amazing! Great sound and incredibly awesome picture! We use a digital antenna a lot and the reception is great, plus streaming movies. Wow we love this investment and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TVs from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product = 5 Sony TVs. Good service when I walked in and talked with someone in your Augusta Store. And was glad to be connected with the home advisor service (Jonpatric Ryan). Home install completed successfully as scheduled. Happy with overall product+service. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our Family room theater

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv and love the picture provided by the OLED technology. We watch movies and NETFLIX on this tv and it delivers outstanding picture and sound!! The wifi works very well and delivers instant picture quality for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv color is awesome. It size fits perfectly where we have it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I am very satisfied with the smart tv. The pictures and colors are wonderful The sony speakers that I had to send for service 2 times would not work on the other tv. They work perfectly on the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to decide between this and A8. As A8 is newer, better reviews due to updates, and they seem to be priced comparably. I liked the design of this tv better though and the picture quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 Stars In My Eyes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is the most beautiful picture on a TV that I’ve ever seen and I’ve had this TV now for about a month and once I got the correct settings for where I have the TV it’s just unbelievable

    I would recommend this to a friend