Sony - 65" Class A9G MASTER Series OLED 4K UHD Smart Android TV

So upset as this TV is rated as the best. This is the second Sony TV in 10 months. The A8 was making electrical popping noises while it was OFF, after watching tv for several hours plus some other issues. Since I had Geek Squad warranty, I exchanged for the best 65” Sony the A9. The picture gets stuck while another station is playing in the background. I’ve had it for less than a month.. Sony tech support are heartless people and can hardly understand them as they’re outsourced. Now I have to contact Geek Squad yet again. On a final note, products are not as good as they use to be. Customer service in various companies have a don’t care attitude and only a few remain. Just my two cents.

Moderate to Easy setup, nice speed on Android Operating system. Disney Plus looks Great - Menus seem to be off in color, but the movies are excellent. Amazon Prime - Works Awesome, Netflix Awesome - (Try "Our Planet" on Netflix). HDR Content looks great with Dolby Vision, HLG and HDR10. Mounting to the wall was great as Sony provides screws for the TV. Remote is a bit long for me, but very functional. I still need to figure out how to get the remote to control the Bose System for Volume. Just a tad expensive, when compared to Vizio and Samsung QLED (different format, but almost comparable)

This has one beautiful picture. I’ve never seen such a crisp, clear picture. I hope it lasts like my last flat panel TV. Really happy with our choice!

Everything great thing you have heard about this TV is true!!! Picture - A+ Cant get any better for me Sound - A Has center channel connections Profile - A+ Super thin UI - A+ I was surprised, because I heard differently Remote - A+ Sync with other Sony Products - A+

I really enjoying this features on this TV particularly the smart assistant

Decided to jump in big time and pay the big bucks for supposedly 'the best OLED TV". Replacing a calibrated 60" Samsung Plasma (PN60F8500) that is still holds a great picture. Long story short, after setting up the new Sony A9G we were blown away with the picture quality. The only access to actual 4K HDR content we had was watching demo videos on YouTube through the TV ap. All was great but after about 6 hours of on-time the TV took a dump and developed a horrendous vertical green line just off center top to bottom on every source input as well as the Home screen. Had to go through the hassle of returning it to the store and arranging another set to be delivered. So far the second set has been flawless and since we are now past the two week BB return time we are holding our breath every time we turn on the TV. I hope this was just a one-off issue (maybe the TV was built on a Friday afternoon and they rushed it to go home). Another issue I have is for such a "high end" TV I would have expected a very detailed user manual to accompany the TV. NOT! Sony went cheep on this aspect. There isn't even one to download from the Sony website. There is buried in the TV menu a generic link to various Sony video set-up guides but nothing specific to the A9G. I've resorted to reading posts by other users on on-line forums (AVS) to get info on how to tweak the TV. So far so good.

Had this tv for two weeks, excellent picture quality, excellent upscaling, ok operating system, HDMI 2.0, dim Dolby Vision: The main reason I returned this tv was because every time I turned the eARC on the tv would go into standby mode, black screen with Bravia logo, I found one other person on the AVS forum that had the same problem. I contacted Sony and they could not help, the geek squad came to the house and they could not solve, I even did a factory reset and that didn’t work. The only way I could watch tv without it going into standby was to turn eARC to off. I have an eARC compatible sound bar so I wanted this feature to work, for what I paid for this tv I expected everything to work, so I decided to exchange for the 77’ LG C9. Best Buy was excellent, this was a return/exchange/upgrade, they came and removed the the AG9 and set up the C9, I also purchased Tech Support for one year as well as the five year extended warranty. The C9 is an excellent tv, the picture quality and the upscaling aren’t as good as the Sony, but very close, in my opinion. The C9 also has HDMI 2.1 and the eARC works flawlessly with my sound bar, love the C9 operating system too. I think the Sony A9G is an excellent tv, I just happened to get a defective panel, I also think their Dolby Vision is dim, the C9 is brighter.

I did a great deal of investigation into this television and finally decided that this was the one for me. As soon as I hooked it up I knew it was a remarkable television and I was right. The color and clarity are beautiful and the picture is unbelievable I have this hooked up to my Bose surround system and it is like being in the movie theater This is a spectacular tv and I highly recommend it