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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 875 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vivid colors of the 65" Class A9G MASTER Series OLED 4K UHD Smart Android TV. Many are impressed with the sound quality and easy setup process. However, some customers find the TV to be expensive and express dissatisfaction with the remote control and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 875 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love our new TV. We watch it every day and now we feel that people are actually in the room with us because they are so life like. The colors are so vivid and beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television. I have always purchased Sony televisions and have yet to be disappointed. This television exceeded our expectations and would certainly recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far I'm very happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an excellent picture quality and i can go through the different apps quickly and also like that i can control the apps with voice commands. Time will tell if it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to to replace a smaller one . Picture quality if superb, the menu is user friendly. Even if you don’t use a sound bar, the sound quality is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED 9 series is well worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went into the store, I was fortunate to meet and work with Jeff! ( Tall, thin, cute, dark haired young man.). He is quite knowledgeable and patient with customers! He took his time explaining different TVs and their qualities. Well, I bought a Sony OLED 9 series tv. The 2 gentlemen who came to set it up were also tremendous! Since I am slow on technological things, the guys were kind and considerate in explaining and recommending. Couldn’t have been kinder! Thank you, Best Buy for employing people who care, and know their products! I am way pleased, and highly recommend your products and services! Happy and Healthy 2021!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this is amazing. It is razor thin and easy to do wire management with it. Would highly recommend this tv for those who really want the best picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A9G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, and sound from this new 2019 Sony OLED TV!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, sound is amazing and blows away any LCD on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy tv owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This tv has excellent picture and good sound with front projection speakers that play through the screen. We no longer use a sound bar. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly superb screen. The color is amazing. Black is black and the colors pop right out. It’s the best screen I have watched. Also it’s a Sony. It will last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    XBR65a9g

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. User friendly remote. My wife likes 4k videos of other countries we visited and train excursions across America. I'm waiting for the xbr48 a9s for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good price excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent worth the money. By purchasing this TV today your are future proofing your investment for the next few years, and I can't see how Sony tops this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't leave the store without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony of the same type. The first one (5 years old) worked great but this one works even better. If you want clear sharp and real colors this is the one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A bit pricey but worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second A9G. We have both the 65”&55” and both have a great picture. The tv’s cost a bit Moore then other brands but I am brand loyal so Sony it is. Everyone who come over to watch the Cleveland Browns say Omg that tv has the best picture. I concur!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has all your apps right in it. When hooked to 4k apple tv the picture was absolutely amazing. You feel like it's live in your livingroom. The price was totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture quality and sound are equally impresive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've looked at a lot of options for the "complete package" and I've never been so satisfied. While pricy, the money gives you the best possible experience you can get from your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the Sony XBR-65x930C which has a built-in speaker and my worry was losing that when I purchased this TV. This TV has a decent speaker with a stunning picture quality.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been really happy with this tv. It re placed an LG that had been repaired 8 times in a year. The only issue we have had with the Sony is the remote froze up and we had to repair it with the tv. Took longer to fine the instructions on the internet then it did to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV is awesome, sound is disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing! If you buy this TV make sure to include sound bar. TV sound is very poor. Saying that, we went back and purchased a Sony sound bar... amazing package. Enjoyed Christmas music and even the crackling fire sounds were authentic and crisp. Very happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Sony product all my life and only have 1(one) issue is with the volume. Some with Sony that they can not seem to get the volume right other than that love the equipment.

    I would recommend this to a friend