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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 875 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vivid colors of the 65" Class A9G MASTER Series OLED 4K UHD Smart Android TV. Many are impressed with the sound quality and easy setup process. However, some customers find the TV to be expensive and express dissatisfaction with the remote control and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 875 reviews
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been really happy with this tv. It re placed an LG that had been repaired 8 times in a year. The only issue we have had with the Sony is the remote froze up and we had to repair it with the tv. Took longer to fine the instructions on the internet then it did to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No regrets for this OLED Sony A9G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my another Sony TV after 10 years ago I purchased my first Sony HD generation . I am very satisfied with all high quality of the features for watching HDR movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A bit pricey but worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second A9G. We have both the 65”&55” and both have a great picture. The tv’s cost a bit Moore then other brands but I am brand loyal so Sony it is. Everyone who come over to watch the Cleveland Browns say Omg that tv has the best picture. I concur!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, worth the pricd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Love how well it works with Google home, etc. The apps are easy to use, the sounds is great even when we do not use surround sound. Very clear picture!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV, brought it home, set it up in my den. I loved this set. BUT, during the day, the reflection from my windows was so bright on the screen, I couldn't see the picture. At night, It was AWESOME! So, I returned it and purchased a Samsung Q90T. My suggestion to you is, if you are planning to install this in a room with a lot of windows, you might not like the reflective screen. The best part of buying it from Best Buy, was that I was able to try it at home to make sure I liked it and it would work where I wanted to be. Returning it was a breeze. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and app capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, audio output and navigating with streaming of apps . Highly recommend for anyone desiring high quality picture and audio capabilities in a large screen TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unreal picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever seen. Calibrated it from a YouTube video and it’s even better. One thing I’m not impressed with is the sound quality. Should be better on such a high end TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is phenomenal on any 4K source. I had hoped the X1 Ultimate processor would be an upgrade over the X1 Extreme that I had in a previous TV but there is really not much difference. There are some bugs in the android OS but some were resolved by firmware update. I would recommend but in reality the A8G would do just as good a job for $1300 less.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research, I chose this tv. Possibly the best decision I have ever made. If your on the fence, go with the Sony and you won't be disappointed! Promise!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Sony Oled Master Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the TV for two weeks but so far I love it. Easy to set up and operate. The TV has a fantastic picture and the best sound that I have heard from a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main issue with this tv is that I am annoyed at watching the non OLED TVs around the house. The picture quality is stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and I enjoy the sound coming from inside the television. I wish it was a bit higher however, as the sound bars cover up a portion of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. It is likely "more" TV than I need since I don' t use gaming, a theater system or other add-ons. I still love the size and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! I've been an econo buyer for a long time, but decided to splurge on this one and certainly happy that I did. Great picture, love android TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has established a new standard for other manufacturers to reach. Best picture I've experienced under all mediums. Simply outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OMG!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best picture quality I've ever seen on a tv period. You will have to play with configuration settings a little bit at first, but completely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Execellent TV for any viewer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the OLED Sony A9g. I is an excellent TV and the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our new OLED TV! Amazing resolution, picture angle and ease of use. Finally getting into the 21st Century with a smart TV, and love our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AG9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the A9G because it is the best of anything that I have seen. The resolution is so unbelievable, that in itself is entertaining. The sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Sharper, deeper then previous Sony. Facial detail, nature shots, really nice. Installation by Best Buy was on time, well done and informative.

    I would recommend this to a friend
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