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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 875 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vivid colors of the 65" Class A9G MASTER Series OLED 4K UHD Smart Android TV. Many are impressed with the sound quality and easy setup process. However, some customers find the TV to be expensive and express dissatisfaction with the remote control and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 875 reviews
  • Rated 5 out of 5 stars

    Use 8K cables

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding BUT I replaced all cables with 8K cables and everything improved. Previous cables were high quality - don’t know why such an improvement with high end 8K cables. Better passthrough? More headroom?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality great, sound not as good, need a better sound system now to match

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, but the interface of apps and settings is not user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. We did have a problem with the remote and when I finally reached Best Buy, which actually took several tries, they sent us a new remote and now it works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does not make a good impression. I bought thinking it was the best. I went to BB to purchase a new amp/receiver 2 days ago and was able to compare the LG against the TV I bought. The LG had a much better picture. I’m an avid fan of Sony but I have to say that the LG has the better picture. The Sony cost does not mean that it’s the TV. Another costly mistake on my part. Sorry Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV’s are a must see if your in the market!!! Actually they are the only thing you will want to see after shopping and comparing other brands. PROCESSING- sets Sony apart from the rest!!! Simply “The Best-TV on the Market!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the new TV. They moved our old TV and wall mounted it and none of the wires show as they hit them behind the wall. A new service port was installed on the wall too and it looks neater than it did before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 in. A9G OLED Android TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television with superior picture performance. My third Sony television but my first smart tv. Sony does great work with televisions. I am still learning all the little intricacies associated with a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that worked with me seemed to know what exactly I needed for my Tv and to set up my other products. Very helpful. They also got me some great discounts by signing me up with the Technical Support program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brilliant colors in all light in a super slim pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is the best TV out there. The Android based interface is good and makes this a great TV to cut the cord. One heads-up, the bluetooth remote doesn't work with some of the IR interfaces, like my SONOS player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture , Better than average sounds. Some apps buggy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall The port links to devices was limited and the audio from the TV to my receiver is an archaic wire connection. I can not find the proper connection cable for stereo (need RCA or 4 wires) to my existing RCA cables to my receiver Definitely a limitation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A9G Master - 65"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in its class, and in the Neighbor.. If you're looking for high quality performance, and love hearing how amazing your devices are from everyone --- this is the product you NEED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a backlight 4K TV. It had white glow in the corners on dark scenes. We took it back and got this OLED TV. It is awesome. Black and white contrast is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Great purchase for tv and movie buffs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this tv. It’s like having a home theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Its real easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Software update issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase unless you think that manually powering off to help their software boot is an acceptable practice in exchange for a nice enough view. TV is great if not for the annoying updates that freeze up the functions, like loss of sound. Returned item. Thank goodness for Best Buy service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best t.v.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v. Price is worth it. Screen is to thin you wont believe your eyes when you lift the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Eddie and Jeff were very efficient and professional. They made sure that we understood how everything worked and operated to our satisfaction. Eddie and Jeff...great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

    I would recommend this to a friend