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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 875 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vivid colors of the 65" Class A9G MASTER Series OLED 4K UHD Smart Android TV. Many are impressed with the sound quality and easy setup process. However, some customers find the TV to be expensive and express dissatisfaction with the remote control and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 875 reviews
  • Rated 3 out of 5 stars

    An expensive TV with awful smart features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel here is great. It's an LG panel and has great blacks and bright HDR. The android TV experience is awful. Many streaming apps are choppy such as espn, nhl, and nba. The TV will often completely lose sound requiring a full reboot an android 9. The biggest detriment is the software and I've held off on writing a review until I installed another major release (android 9) and used it for a couple weeks. For as much as this TV cost I just expected better. I will put this in pro mode and buy a streaming solution.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi linuxpng,

      We're glad that you like the picture of our product. I understand that your XBR65A9G is having issues with the apps. Please try following the steps on the link below:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a9g/articles/00155548


      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy purchase and the tech was awesome and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my OLED TV can't wait to see what the next generation games look like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok but not excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but i thought the image quality was going going to be excellent but to me ended up looking like any other LED TV, overall is a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this TV!! The picture is awesome and very bright!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture clarity. I enjoy watching movies. Excellent sound system built in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new 65” Sony Bravia! It is everything I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV REMOTE CONTROL WORKS GREAT VOICE RECOGNITION WORKS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony supporter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step up from the Sony TVs I currently have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but I had to have the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying TV now more than ever with this supreme top of the line product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job high quality item not much more to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Android OS is the best but that is not important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED is awesome, you can watch from any angle in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & installation ~ from purchase to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv on the market then again sony always makes a great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is excellent and the picture is sharp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sharp picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and his team were superb, both with installation and explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the tv its very high end which is what is deserved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing........................................,,,,..,,,,..,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the adjustable stand with the TV was just what was needed.

    I would recommend this to a friend