Customer Ratings & Reviews

Hello Scarface41,

Thank you for choosing Sony!

We couldn't be happier to hear that your experience with the XR65X90L TV was excellent and perfect! Your enthusiasm and recommendation mean a lot to us. Thank you for sharing your positive feedback—it truly motivates us to continue delivering outstanding products and service. We look forward to serving you again!

Best regards,
-Fred

Hi DakotaE, Thank you for the excellent review! We're glad you like the amazing picture and sound quality, and ease of setup of your new Sony X90L. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam

Hi AngelaY, Awesome! We're delighted to hear that you're enjoying the picture quality of your TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin

Hi Toner, Thanks for sharing your awesome experience. We are glad to hear that you are happy with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Your continued support means so much to us. Thank you for choosing Sony. Enjoy! Vincent

Hi FSJim, Awesome! We are so glad to hear that you are happy with your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl

Hi JustinH, thank you for taking the time to share your thoughts with us! It brings us great joy to hear that you're pleased with the vibrant colors and user-friendly interface of the XR-65X90L TV.

We understand that experiencing occasional restarts can be frustrating, and we appreciate your feedback on this matter.
To resolve the issue, we encourage you to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv who will be happy to assist you in troubleshooting the restarts.

Thanks for choosing Sony and for letting us know about this issue.
Best regards,
Estefany

Hi KimR,

Great! We're thrilled that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hello BarbaraaF, We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for trusting Sony! Vincent

Hi Rose, thank you for the wonderful 5-star review! We couldn't be happier to hear that you're enjoying the Sony - 65" Class BRAVIA XR X90L. With its stunning picture quality, rich colors, detailed contrast, and support for Dolby Vision and Dolby Atmos, this TV truly delivers an immersive cinematic experience. We really appreciate your support and thank you for trusting Sony! Best regards, -Dominick

Hi Aaron,

We are immensely pleased to hear that you are enjoying the incredible picture and impressive brightness of your BRAVIA X90L! To deliver that "blindingly bright" performance, this model features Full Array LED backlighting, which controls zones of LEDs to provide peak brightness and deep blacks simultaneously. Additionally, the XR Processor™ utilizes XR Triluminos Pro technology to precisely balance light output across the entire screen, ensuring that every scene is vivid and full of lifelike detail.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi ROGERB,

Thank you for sharing your wonderful review!

We are delighted to know that you are enjoying your X90L. This premium television is undoubtedly the enhancement you were seeking for your home entertainment experience.

We appreciate your choice in Sony!

Sincerely,
Jenn

Hi JayQ, we're beyond pleased to hear you're enjoying your new Sony - 65" Class BRAVIA XR X90L. This TV combines stunning 4K picture quality with the powerful Cognitive Processor XR for incredibly lifelike visuals. With 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, this model gives you smooth and clear movement for responsive gameplay! Thank you for choosing Sony. Best regards, -Dominick

Hello RobertS, thank you for the 5 stars! It is fantastic to know you're enjoying the X90L's high definition and vibrant colors! Thank you for choosing Sony! Sincerely, -Jenn.

Hi Clayton,

Amazing! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi SusanW, we're happy to know that you like our product! Thanks for choosing Sony. ~Earl

Thank you so much for sharing your feedback, Tiyra! We're thrilled to hear that you're enjoying the clear picture and sharp colors of your new XR65X90L. With features like the Cognitive Processor XR™ and Full Array LED technology, this TV is designed to deliver vibrant colors and incredible clarity for a truly immersive viewing experience. We hope you continue to enjoy your purchase and explore everything your BRAVIA XR has to offer. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi PatJ,

Thanks for the 5-star rating! We're thrilled to hear you're loving the great picture and color of the X90L TV! Enjoy every moment with your new TV.
Thanks for choosing Sony.
-Aldair

Hi JeroldK,

Amazing! We're thrilled that you like the picture quality and user-friendly functions of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph