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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3437 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional picture quality, vibrant colors, and easy setup of the 65" Class X900F Series LED 4K UHD Smart Android TV. They appreciate its great value for the price and find it particularly suitable for gaming. While some users have concerns about the remote control's functionality and the TV's speakers, these drawbacks do not overshadow the overall positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,437 reviews
  • Rated 5 out of 5 stars

    Great picture and sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this television. The Best Buy delivery team was outstanding. They installed and connected it and made sure all was working correctly and that we knew how to operate it. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is phenomenal and exceeded our expectations. My only complaint is that the USB ports cause the TV to shut off completely, requiring us to manually power cycle the TV (unplugging for 2 min and plugging back in). Everytime i removed the USB, the TV powered on. If not, i'd have to continuously power cycle until the TV came on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one just like this less than a year ago, but it was destroyed in Hurricane Michael. Loved it then, love the new one now! Sound could be better, but I plan to replace the home theater sound system also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I wish it were more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model 2 years ago. I moved and needed another TV for upstairs. So, I literally bought another one. Same Sony series, just an newer model and put the other in my MAN CAVE. Waited years to say that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and the best Sony tv I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for big screen watching.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cat Dillinger loves to watch the hockey game as the puck is so much bigger and so easy for him to keep track of it. He watches for awhile and then sleeps for awhile then watches more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv we bought by recommendation was very good we also bought an iPhone X and which the people that helped us were very useful On explaining everything and doing a transfer from the old phone to the new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new tv and was lookong at several(nano9, oled. ECT) and when talking to the sale rep., the X900f came up. I decided to give it a try and I'm very glad I did. Color depth is great along with a fairly fast processor for the TV. My only real complaint would be a very large clunky remore.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Lots of headaches, pretty picture quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen is great when it works. HDR/Dolby Vision support is spotty depending on the application. It is often very sluggish to respond, sometimes requiring a hard reboot to recover. The Amazon Alexa app is now infamous for randomly turning on this set. Dualshock 4 controllers worked beautifully the first few weeks, then a firmware update remapped the buttons to a bizarre layout. Sony support told me that DS4 controllers are 'no longer supported'. Their remote needs to be redesigned for a smart-tv world consisting of tons of scrolling, entering, and backing out of menus... Get the set for the picture, buy an external android box or apple tv for the smarts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as advertised. Wonderful picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would strongly recommend this TV to anyone that appreciates quality. Even though I've only had this TV a month, I have not experienced anything that rates below a five (on a 5 scale).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung Q70 and changed my mind at curbside for the Sony 900. I will never know the difference but I am not overly impressed with this TV. I do not like the software and controls. The main reason I went with the Sony is due to my last Samsung only lasting less then 5 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need in a tv. Voice command works great. Google assistant a nice to have considering we use google home through out the house. Resolution is great and size was perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Samsung brands which I’ve had for 15+ years and love the quality just as much. Supposed to be more longevity with this brand so trying it out! Quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice tv. The only problem I have is that it doesn’t have RGA wire connections for my older components. I do have some high end vhs recording equipment and I have to use my old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Good sound. Android base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new Sony TV. Maxwell at the Southlands store was so knowledgeable. My only complaint is I will I would have bought a bigger size as it looks so small on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a plasma - major upgrade to a smart tv. The sales person was so helpful. He helped me realize my tv clarity won’t be the same with the new one - but found one that would be close. The quality is still not quite as good as the old plasma - but the smart features are well worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Sony and sound system that Thomas Wilson advised would be perfect for our great room. He was absolutely 100% accurate. I would heartily recommend him and his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I suggest looking on YouTube for the best tv settings. ( There are many options). The TV upscaling is a amazing. I have the Sony 55" 900E and now the Sony 65" 900F.

    I would recommend this to a friend
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