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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,259 reviews
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, Seriously top notch my only complaint was that at first from my game systems I was getting a weird metallic sound but it was easily remedied by going into the system settings and changing the output to "not bitstream", love that has it has metal legs, 4 hdmi inputs(2 of which can support eARC and 120hz refresh rate). I've had zero complaints about how this TV looks. I will note if you're wanting to use this in a brightly lit room I'm not sure of it's reflections but for me I use it in a dimly lit/dark room and it looks great to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emb3z3l, We are glad that you are enjoying your new TV. We are happy to know that the issue you've encountered has been resolved. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Tv performance

    Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture is great ease of use. There is a glitch the tv shuts off and turns back on, went through all settings and set up and update. Still has glitch. Small issuse for breat .onv lastinv product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OU812, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number: Regards, Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" X900H series TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this Sony 65inch X900H series on a Black Friday sale that was marked down 400$ or so. Its a great upper mid range 4k tv for that price. Sony makes really great TVs so picture quality is amazing and it all all the apps and streaming services on it; Netflix, Hulu, Disney Plus, Amazon Prime, ect. Its a great TV for 4k and gaming as well. Its not the latest and greatest TV but by no means is it a low end TV and far from it. Only thing i can see that would be a huge jump from this TV is OLED TVs or a competitor brand like Samsung line of 4k series and you might save a 100 or so cheaper than this. Do a little research on it, check out the specs, and read other reviews on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonyx900h, Thank you for purchasing the Sony X900H! We're glad to hear you appreciate the amazing picture quality, built-in streaming apps, and overall features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Hdmi 2.1

    Rated 5 out of 5 stars

    Sony is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome , has great black levels and contrast, viewing angles arent to bad , great HDR content , very fast responsive android interface , and very great with video games having hdmi 2.1

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasjam1992, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a real good price. Got it during Black Friday sales. This is an upgrade from a 10+ year old 55" Sony XBR so thta will give you a reference line. Clarity, colors are much better than before. Don't notice any lag on sporting events, but not really looking for it. In store, I compared it to 950 model and could not see enough of a difference to justify $400. Plus this would be ready for a PS5 when I can get one. I used savings to buy sound bar. Very easy to use. Has the apps I need and easy to setup. Iphone is able to do screen mirror. The only thing I don't like is the remote. I don't use voice and the buttons are not placed well for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bob2kids, Awesome! We are happy to hear that you like the ease of use picture quality, and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve also taken note of your feedback on the remote. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing non OLED tv.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Sony for over a year now and this tv is award winning and I can see why. Truly great for movies and sports. Colors pop and 4K is amazing..highly recommended as most Sony’s are.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Excellent picture and best of all excellent navigation for streaming apps. Has some interesting picture settings too. My only gripe so far is not being able to control the volume of my Vizio soundbar with my Sony remote, not sure who to blame here. But this is a huge upgrade over my old Vizio TV that was only a year and a half old when it died on me and could never play apps reliably. Looking forward to getting the proper firmware updates to allow top-notch gaming on a PS5. One morning the TV powered on but was a black screen with sound. This was only 3 weeks after use. However, after rebooting the TV it was not a problem and haven't had the issue since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony, Thank you for the 5-star rating! We are glad that you are enjoying your new TV. For the volume control, please make sure that you have the Bravia sync control enabled on the TV and control for HDMI on the soundbar. I hope this helps! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    I truly Love this thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good TV's, but nothing that ever made me say wow. This TV was an upgrade from a 7-year-old Sharp, and it is beautiful. I went with this one over the lesser models due to better "darks." and you can truly see the difference. Although, I keep mine in vivid mode. The picture looks much better in the this mode in my opinion. My family has the OLED version of this TV, and I think mine just as much. Easy setup. East connect. Truly, I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. TV works great. Easy to install, easy to set up. Picture is awesome. I still have to play a 4K Blu-ray yo sé the real potential using 4K. But for that, I have to buy a4K Blu-ray player, which of course, it's going to be Sony. We have always bought Sony products. The other TV we have is another Sony, it's 11 years old and it works great: it's not even LED; just LCD, that's how old it is. That last time we bought another brand was in the 80's and the difference was awful. And we bought a 5 year extended warranty from Best Buy for this new one, so no worries. Another plus: it's Android, do you can download apps from the Google store. Sony: the one and only!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lorenzo, Awesome! We are happy to hear that you like the ease of setup and picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Vrr

    Rated 4 out of 5 stars

    **VRR & ALLM update cancelled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give this review 5 stars but the promised VRR and ALLM update have been cancelled. Besides those the TV is still pretty good. Remote is longer than average but is still workable. Android TV is probably the best smart TV interface you will ever use. Image quality with the Dolby vision and Dolby sound is really good. Sound is good for a TV but if you're worried about sound you're more than likely going to be getting or already have a soundbar. Overall really cool TV

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slappy,

      Thank you so much for reaching out!

      We are glad that you like the picture and sound quality, Android interface and the remote control of your X900H.

      Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series.

      Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472

      Our apologies for any confusion this may have caused!


      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from the XBR900b that I bought back in 2014 and heard many great things about this TV. I did some research on it and really was into a lot of the features like HDR, Dobly vision/atmos and just recently getting the update for 4k/120hz for gaming. I still playing with the settings to get it just right for me, but I am very impressed with this TV and will perfectly pair up with my new PS5. Can't wait. If you're in the market for a great TV at a really good price you can't go wrong with the X900H.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buju2oXX, we are glad to hear that you lik your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Amazing TV for Next-Gen Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is simply amazing. I purchased it to go with my new Playstation 5 system and it works flawlessly. The remote also functions as a media remote for the PS5 so that's a bonus savings. The high refresh rate makes all games run smooth as silk and the system had a seamless installation. 4K HDR movies and sports also look amazing. This television is the best bang for your buck as far as gaming features go. I am a long time Samsung TV owner and I am very satisfied with Sony so far. Purchase with confidence.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zaahir3000, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Hdmi 2.1, Picture quality

    Rated 5 out of 5 stars

    Really Happy for the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65" X900H TV is amazing, i bought it on sale, the cool part is the interface, faster processor and android operating system, V nice picture Quality and support 2 HDMI 2.1 ports and also eARC HDMI which is helpful for future. Before buying this TV i bought 65" Samsung Q70T but ending up return after use of 10 days as although the picture quality was amazing but speed was slow. i also bought Soundbar HTZ-9F 3.1 with dolby atmos, on sale as well ...i am glad that i added soundbar because TV speaker will not give you premium feel when you watch some 4k HDR content with 5.1 i did alot of research before taking this decision , i am happy so far.. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muzaffar, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for shopping Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies look great, video games smooth and very responsive, this tv handles everything you throw at it quite well, even though it’s not a cheap tv by any means for the price they are asking you a getting a great deal! Competes with tvs that are way more expensive, blacks are not OLED level but very close, and the colors are vivid and lively. overall very satisfied with this tv I just hope they release the firmware that will allow for some of the features it promises to deliver, guess we’ll have to wait until the ps5 comes out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTR311, We are pleased to hear that you and your wife are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Hdmi 2.1, Picture quality

    Rated 5 out of 5 stars

    900h with HDMI 2.1 update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, an excellent television for the price and value (picture quality, Full Array Backlight, and HDMI 2.1). Yesterday, I received the HDMI 2.1 firmware update to which added Apple TV, 4k at 120 fps, and EArc support. The EArc update enhanced the audio quality of the Sony G700 soundbar. I initially had an issue setting up soundbar to the TV because i didn't change the HDMI format from "Standard" to "enhanced" under the "Watching TV". Plus, awaiting to see how the TV responds when I hook it up to a PS5 next month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DSDept, We are glad to hear that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed a difference immediately- amazing picture quality, easy to use apps, amazing for gaming. Great buy- wish we had bought this tv earlier! We didn't know what we were missing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mommynoda99, Fantastic! We are pleased to hear that you are enjoying the picture quality and ease of using the apps of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    A MUST BUY FOR ANY PS5 OR MOVIE WATCHING FAN!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is AMAZING! It’s my first 4K tv and I did lots of research as well as talk to different home theater specialist. It all paid off. Picture quality is just beautiful! I bought this tv to go along with my PS5. It was between this tv and the Lg CX. However I didn’t want to deal with the burn in issue. Some people say it will never happen. Others say just be careful and don’t do this or this and you will be fine. I didn’t want to have to always worry and stress about possible burn in with gaming, sports or certain tv shows. All I can say is the pic quality is so close to OLED. ESPECIALLY if you like natural looking colors and realism and not the fake over the top colors you see on the OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thegame, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy pick for upgrading old tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this set after my previous set also a sony was laid to rest. Went from 1080p to 4K so I can see the difference in resolution which I didn’t think would be noticeable. The real game changer to me is hdr which supposedly make colors pop and can say it works. Picture quality is great blacks are black, whites white and everything in between just as accurate. Set is sleek and look stylish above the fireplace. Android tv interface is quick and responsive with all of the main and obscure apps you’d expect on the App Store. Tv has earc support and can decode a lot of the sound codecs you’d come across except dts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrinceSai, Thank you for upgrading to your new X900H! We're thrilled to hear enjoying the picture quality and the jump from 1080p to a 4K resolution display, great contrast, accurate colors, sleek design, responsive Android TV interface, and overall features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned! Unfortunately, they have stopped the production of the TV. I would have bought one for our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    New TV for Next Gen Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Vizio (which is now mounted in my garage) that I replaced with this Sony in my living room. I purchased it for the 120hz 120fps features that my Xbox Series X supports. The only complaint is the tv is not able to do Dolby Vision, 4k, and 120hz at the same time. You lose Dolby Vision, but there aren’t any Dolby Vision enables games yet. Maybe Sony will do a future update to include this feature (fingers crossed). The quality of the Xbox games look great on this TV. Call of Duty is very smooth and pictures is crisp/clear. TV has great quality in the streaming apps too. Netflix originals look great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl, We are glad that you are enjoying your game time and the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve also taken note of your feedback about enabling the Dolby Vision, 4k, and 120hz at the same time. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Erin Sony_US