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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,259 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right TV for our viewing and has all the features we wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi musicmanjec, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for my xbox series x to see if this tv there's better tv quality wise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricky88, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate all of your feedback as it helps improve the product. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Great value for the money, well worth buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JA2019, we're glad that you are satisfied with your purchased. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just great 3rd tv fr Best But never been steered wrong yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MamaD, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my tv it’s a great tv Best Buy is great jejdjrjrjr

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FANATIC can't think of a better purchase of a 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MasterBigPoppa, Fantastic! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I like the built in chromecast feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waseem, That's awesome! We are thrilled to hear about your excellent experience with your new Sony Bravia TV! You chose the best TV brand! It's good to know you like the features and capabilities especially the built-in Chromecast feature of your X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your wonderful review. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this tv. It goes well with the sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bekah, we're glad you are enjoying our TV with your soundbar. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    works ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but no sports or game modes really hurts the score. It's also very annoying with the settings. Keeps asking you to set up the same things over and over. Also for some reason (honestly have no idea why) when ever you are watching something over wifi (netflix, prime, etc. literally anything app) the sound lever drops significantly. If you watching regular TV at a volume of 15 you will have to watch any app at a 30. TV works OK and looks good but I would recommend you go with a different option for the money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sliwko,



      We regret to hear that you are having a complete experience with the TV. Make sure to install the latest software version of the TV for optimum performance. On the supplied remote control, press the Home button and then select Help. Select Status & Diagnostics, then select System software update. You may also refer to this link for more information:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00119543



      The game mode is available through the picture settings of the TV. You may find this link helpful (refer to Picture mode):

      https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html



      Sound volume may vary depending on the source.



      Your feedback is greatly appreciated. In case you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the XBR65X900H.



      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!



      Sincerely,



      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my living room. Sony does not miss!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashton, Great! We're glad that the TV suits best in your living room. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    SONY BRAVIA TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing!!!!! Really worth its price!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Awesome choice! Glad to hear that you are happy with your new TV purchase! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having our TV professionally mounted. RJ was awesome!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanneD, awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not true 4k/120hz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serious Dirty Screen Effect issues. Does not support true 4k at 120hz as vertical pixels are not displayed in this mode. Picture quality is still better than most other brands. Wait until 2021/2022 models if true 120hz@4k+ is important to you.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shaun,



      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.



      While we are glad to hear that you like the picture quality, we regret that the 4k 120Hz feature did not meet your expectations.



      A firmware update version v6.0414 is now available to support a 4K 120Hz signal format to allow for PlayStation®️5 compatibility. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.



      For instructions on how you can set up your X900H to support a 4K 120Hz signal from another device, please follow the steps provided on this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00254067



      If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H:



      Thank you so much for choosing Sony!



      Sincerely,

      Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing TV!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I love Sony’s TVs, would not buy another brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trev24821, Fantastic! We're thrilled to hear that you love your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for a l[ving room Great TV with clarity and performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snowy, wesome! We are glad that you like the clarity and TV performance. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I recommend this item if you are looking for a TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent. I’m very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony900, we are glad that you like the picture quality for your TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and TV was just as good as I had read.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DDCR, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our room. My wife loves it. No regrets so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jim01, Awesome! We are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    One of my best purchases in 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4ktv on the budget its worth more than what its worth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendycloud, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US