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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 65” and am very happy with it. Decided on keeping the tv offline and just use a roku 4K for streaming/smart functions, so can’t say how the steaming stuff/WiFi is, but the menus are very snappy and responsive and fairly intuitive to navigate. Only issue I have with it, is sometimes there is artifacting around objects that move quickly against a detailed background (like someone running past patterened wallpaper). Tweaking some setting can reduce or eliminate it depending on the content. Found game mode setting to feel choppy, but don’t notice any lag with switch, PS4 or PC using any mode/settings. Highly recommend if it’s on sale and/or you don’t wanna splurge on oled, but still want something really nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Playa, Awesome! We're glad to hear you're happy with your purchase! Good to know you appreciate the snappy interface, and easy to navigate menu of the TV. To ensure you're getting a smooth experience, please follow the steps below:

      On the supplied TV remote, press the HOME button.
      Select settings.
      Under the TV category, select Picture & Display or Display & Sound.
      Select Picture adjustments.
      Select Advanced settings.
      Select Motion.
      If your TV has a CineMotion setting, set it to Low or Off.
      Select Motionflow.
      Select Off.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice display packed with features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very clear, sharp pictures. Included Google TV interface is intuitive and a nice add on so you don't need a separate device that takes up precious HDMI slots.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi djdigitalhi, Fantastic! We're glad that you like the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv my eyes seen so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this help the next guy , Was looking for a good decent tv not so pricy tv so I bought Samsung Tu7000 picture wasn’t that great so I upgraded to the tu8000 still picture quality was there..So I decided to spend more on a tv..looking at the reviews almost got the qled 70t then decided to check the Sony tv..x900h caught my attention went on YouTube checked the reviews..went on rtings.com and omg this tv had so much good reviews and praised!! I ended buying it and omg this tv is amazing I’m so happy with this picture quality is same as you would be looking hi res videos on your phone !! Yes it was more expensive but you also get what you pay !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick010, thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. 100% satisfied. Very crisp picture. Great for watching sports, movies, and gaming. Splurged and got surround sound as well for in home theatre experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like the picture quality of our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    Awesome TV os needs improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture very high resolution real nice and 4K very good refresh rate I use my Xbox One X and the picture is really nice only downside is the Android system in the TV still need some improvements

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Wow! Thank you for taking the time to review the X900H. We're glad to hear that you appreciate this new Sony BRAVIA TV especially the picture quality and features! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We value your feedback regarding the Android Operating System of this TV and have taken it into consideration for future product development. Thanks for sharing this feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing quality and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv. The visuals, sound and aesthetics are slick. Not bad at all for a LCD panel. Also the Android TV is amazing. Tv is very responsive and easy to set and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guelo, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bugs/Firmware updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture.. sound is maybe 8/10 like most TVs but a decent sound bar will fix this.. Only issue for me is the dreaded bugs from hooking up next console gaming.In particular the “no audio”/“no sound”On the Ps5.I’ve had the tv for about a month and Ps5 2 days before the issue started.I’ve come across people with the same exact issue when browsing the internet for ways to resolve this it some to be caused by firmware update dealing with the hdmi 2.1. An issue that needs to be solved as Sony just got about $2000 out of me.(Hold power down on your remote for 5 seconds will hard restart your tv and fix the issue only until next time you turn off and on the ps5.. EXTREMELY ANNOYING

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      While we are glad to hear that you like the picture and sound quality of your Bravia TV, we regret to hear you're having an audio issue with your PS5. This is definitely not the experience we'd like you to have.

      There is an issue in the TV software which may cause the TV to have no sound or picture for a period of time (approximately one minute) when the TV is connected to the PS5™ gaming console. Please ensure your TV software is up to date with version v6.0414.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H
       
      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!


      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice blacks - good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really nice picture. Good blacks. Works well in my highly lit area with lots of natural light. For the price, it’s still a pretty thin TV on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamin, thank you so much for sharing your fantastic experience with our X900H! We are incredibly pleased to hear you are happy and satisfied with the amazing picture quality and stylish design of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Hdmi 2.1, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Perfect for my PS5. Haven’t had ANY of the problems that I have been hearing about or reading. Downloaded the HDMI 2.1 update and everything is fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, Fantastic! We are happy to hear you like the picture quality and features of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not the Full Array performance I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this TV the following day. After reading a bunch of positive reviews on this set, I found a great deal on a local open box item. I've bought a few bigger ticket open box items in the past and unfortunately this one claimed "No missing essential items." After swapping this TV with my old wall mounted set, I came to find there was NO POWER CORD. That is an essential item in my book. Luckily my Samsung cable worked for me to temporarily test the set. This was my first 4K TV purchase and the image quality was of course a major upgrade BUT I absolutely could not take my eyes off the vignetting in the corners. This is characteristic of many LED panels and I had hoped the full array design of this set would have done well in this area.... it did not. When I returned the TV I took a look at the floor model and the vignetting appeared just as bad. Moving up to the X950H would take care of some of that, but I will likely wait a little longer and pull the trigger on an LG CX (or maybe Sony) OLED that will avoid any vignetting and buyers remorse. That being said, I exchanged this for a Samsung Frame TV to go in a bedroom instead of our main viewing room and I was more pleased with that panel despite being edge lit. It's a different use case and very different TV that was also driven by its aesthetic mounted on the wall, so take that as you will.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      We’re sorry to hear your you are experiencing some picture issues and missing essential items particularly the power cord. We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. This is usually not the case with our premium TVs. It's unfortunate that you had to return the unit.

      We’ve also taken note of your feedback on the vignetting. We take this matter very seriously into consideration of our products. We are sorry for the inconvenience and hope you reconsider our brand in your future purchase. Thanks for this feedback.

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Top quality Android TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and digital features. The controls are easy to use and intuitive. Great integration with Android/Google Assistant. I'm very happy with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jsfischer, Awesome! We are glad that you like the picture quality, digital features, and ease of usage. . The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture quality is amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obviously haven’t been able to watch sports on here yet due to Covid killing sports, but gaming is unreal! I went from a 4-5yr old Samsung which was good, but this tv makes the graphics absolutely insane. I can’t even imagine how great the new Xbox with 4K and 120fps will look on here. Setup literally took 5min, it’s insane how easy and fast it was. I was looking between Samsung Q70 and Q80, but didn’t want to spend 1600-1800 on the 80, so went to buy the 70 and the employee showed me this backlit Sony instead of the edge lit Samsung Q70. I’m very happy with this tv! Also the remote is WAYYYYY better than Samsung. More buttons to choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the profe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Have had it for years and still works great. Now my partner won’t let me buy any other tv than Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It was able to download apps I wasn’t expecting it to have and the set up was super easy. The picture quality is great. This was a great tv for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, we are happy to hear that you are enjoying your new TV. We are ae also glad that you like the ease of setup and features that came with it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SMART TV is AMAZING Took a while to get everything running Called after hours for help with something with Sony customer service However they have a website that explains how to hook up everything to TV, connect computer, phone ect. When you connect to the internet you get so many free channels its unbelievable. Hope to get many years out of this TV. Before I bought the SONY I was on the Best Buy website and it was between the Sony and another brand so I went to BEST BUY and ask a salesperson what brand I should buy ...He took me right to the SONY BRAVIA...Overall I believe I got an exellent TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GREAT, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic HDTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Deep blacks and the HDR makes the colors pop! Huge improvement over my previous 4k TV that did not have HDR. I got a great price from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HDFAN, We are pleased to hear that you are enjoying the picture of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Color, Hdmi 2.1

    Rated 5 out of 5 stars

    Great bang for you buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV color and contrast are amazing. Having HDMI 2.1 and being able to support 4k at 120 fps is awesome. For what you get you can not beat the value of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mmaz, we are happy to hear that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We’ve also taken note of your feedback on the remote control. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65" X900H Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV, quite an upgrade over an older 53" HD TV. Installation and setup have brought us out of cable dependence and showed us how good streaming can be!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry, Amazing! We're glad that you like the installation and setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can only hope 120 fps will come around... soo far loving the X90H paired with my ps5 just waiting on the 3D pulse headset to come in for the full experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shroomy7363,

      Great! We are happy you are enjoying the features and picture quality of your new Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your feedback. Make sure Software Auto update is set to ON (for future software updates).
      A. On the supplied remote, press the Help button.
      B. Select System software update, and make sure Automatically check for update is set to ON.

      Please refer to our support website for the latest news and updates regarding this product: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/downloads

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great for PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the television! The picture is beautiful. I use the TV mostly for gaming on PS5 and has all the necessary features needed to get the most out of the console.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry!

      Wow! Thank you so much for sharing your fantastic experience with the X900H Full Array LED 4K Ultra HD Android TV. We are really thrilled to hear you love the outstanding picture quality and features of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US