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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,259 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! Picture quality is amazing, super easy to set up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gill, We are thrilled to hear that you love your new Sony Bravia TV and enjoying its great picture and easy setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SONY TV REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV pairs well with my PS5, picture quality is great and easy to adjust to fit movies or gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mobolaji, Excellent! we're glad that you like the picture quality and ease of adjustments to fit movies and games. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Tv for ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one yet for your ps5!!!!!! i use this tv to play my ps5 and im loving it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Vrr

    Rated 2 out of 5 stars

    Not for Quality 120Hz PC Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for almost 6 months now and here is my run down: Pros: Great for normal TV watching and okay for 4K60Hz gaming. Very nice for a non-OLED TV. Cons: - 4K 120Hz use on PC is atrocious, even with the latest firmware. The blur is still there. So if you have the next gen graphics cards, and you are expecting to have a high clarity 4K 120Hz experience, you may want to consider another option. Not sure if a software update will be able to fix this issue. - Still no support for Variable Refresh Rate(VRR) and Auto Low Latency Mode(ALLM). -For those who saw the advertised specs and expected certain features, it seems Sony may have over promised and under delivered for this set from a quality perspective. Yes, it "functions" at 4K 120Hz, but usually when I think Sony, I think quality. Now I'm kind of stuck with this TV as I was expecting the issues to be resolved over time. TLDR: - Good for normal TV users, decent for the majority of gamers, bad for PC gamers and individuals who wanted to use all the advertised features that are either poor quality or non-existent.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmy, thank you for reaching out with your concern. While we are glad you are satisfied with the great picture quality of our X900H when watching and playing the 4K/60Hz games, we are sorry you are encountering a picture issue when playing your computer with 4K 120Hz. This is definitely not the experience we wanted you to have on our premium TV. If you haven't yet, please try following the steps below and see if it resolves the problem:



      For blurry issue- We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware (6.0466), just make sure you have an active internet connection. For more details, please reference the link below:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/downloads



      If the issue persists, please perform a power reset or restart the TV to refresh the content.

      • Power Reset

      Note: Skip this step if your TV power cord is inaccessible.

      - Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.

      • Restart

      - Press and hold the POWER button until a menu appears → select Restart



      If issues still occur, try to adjust the Picture settings such as Sharpness, Contrast, etc.



      For the VRR & ALLM, the plan to support these features is unchanged from the previous communication. These will be available via a future firmware update. For product updates and announcements, please visit our support website:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h



      Should you need further assistance, please email the below information to [email protected].



      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H:



      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.



      Thank you for letting us help assist you.



      Sincerely,



      Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound, picture and ease of use is great. Easy to set up. Sony Bravia lives up to expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRB8, Excellent! We're thrilled to hear you're enjoying the ease of setup, picture and sound quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Quality and size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent! The clarity and color of the picture is awesome. HD4K / 120 Hz and 2160 p = Awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bricks1017, we are glad that you like the picture quality of your X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony X900h

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality tv I’ve own so far for its price. Easy to adjust settings to meet your viewing preferences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blurpixelbegone, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Year review..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a year since I have purchased this TV. I have done extensive research on this specific model. This TV has given me a great watching experience that you would enjoy yourself. I have adjusted little to none on the display settings. It is quite accurate out of the box. There has been only one hiccup where the TV would power itself on. I have done updates and changed power settings. So far it has not been an issue but it is something to be aware of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi toekneebaloni, Good to know that the issue you've encountered where the TV power would turn on by itself has been fixed. We're also glad that you have a great watching experience. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Sony AAA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Picture is fantastic, sound is good , refresh rate at 120 hz with 240 motion rate. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rmyrie, Fantastic! We are pleased to hear that you are enjoying the features, picture and sound quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By FAR the best tv I have ever owned. Top quality picture. Easy to use. Very happy so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCLTV, Great! We're glad that you like the picture quality and ease of using your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV great service from Best Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent television by Sony. Best Buy delivered TV at my doorstep as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the set up was very easy. If you’re looking for a good TV for the PS5, here ya go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PS5TV, Awesome! We're glad that you like the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV Great Picture easy to use remote . I highly recommend this Tv to anyone looking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred, Awesome! We're glad that you like the picture quality and ease of using the remote. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture on this, the processing is great to my eyes. Everything looks good from broadcast to Xbox one x to UHD blu-rays. Came from a 55" TCL Roku and find Android TV works well. I've had mine for a month, only issue is it has rebooted twice on its own and the speakers are weaker than the TCL's but I use a sound bar so no big deal. Just waiting for the update to enable ATSC 3.0 tuner to see what that's about.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gebo, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Hdmi 2.1, Picture quality

    Rated 5 out of 5 stars

    Great ps5 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and hdmi 2.1. Android TV is very responsive and ready to use. Hard to beat for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Travis, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    sony 65 XHD900H tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think our new sony tv has an excellent picture and is easy to operate. it looks good and watching football is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bricker70,

      We're glad that you like the picture quality and user-friendly functions of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the HD era started 15-20 yrs ago, I've purchased a new TV about every 5 or 6 years. This is by far the best yet. Absolutely blown away by the picture quality for the TV, especially for the price. Super easy set up. Very little calibration with amazing results. Search youtube.com for the Sony X900H to find easy to follow picture set up instructions, This TV is very popular, so plenty of good info out there for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TXsde, Thank you for taking the time to review the X900H. We're glad to hear that you appreciate the picture quality of this Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv amazing picture quality future ready for ps5 earc and everything it’s the best tv go for it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jith, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent wall mount and 65" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65" television has a wonderful picture. Great color and clarity. The wall mount is perfect for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbara804, We are pleased to hear that you are enjoying the picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Easy to use/great features! This television has exceeded our expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lola2067, Awesome! We're glad that you like the picture, sound and features that came with your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! Erin Sony_US

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