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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,259 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great apps. Very good sound. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, We are glad that you like the ease of setup , featured apps and picure quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Easy to set up and use. Just wish there was a browser option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we are glad that you like the picture quality, ease of set up and operations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      The Android TV™ does not have a pre-installed web browser app. However, you can download and install third-party apps that function as a web browser through the Google Play™ store.
      https://www.sony.com/electronics/support/televisions-projectors/articles/00121075


      Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and ease to set up. Clear picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kidclark, Fantastic! we're glad that you like the ease of set up, picture and sound quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    very good quality tv for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv for the money, accepts 120hz from new consoles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ashgov, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A PLEASURE to watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture made by a reliable manufacturer. We've owned several brands of TV's over the years, and SONY has never disappointed us. There are TV's with sharper images, but we found SONY to have more things work better overall than other brands we've had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi theST, we are glad to hear that you are satisfied with your purchase. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and game. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Male

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I have had it for a couple years and would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65" X900H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Works well in high light area. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kenm, Awesone! we're glad that you are enjoying the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with high quality picture. The search function can search all connected apps for a particular show or movie and open the app to play it. The TV also saves what was being watched and turns it back on almost immediately for seamless watching. This is especially good for little ones and getting their show playing again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaiGurren, Excellent! we're glad that you like the picture quality and functionality. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, no glare from the side. Excellent for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frontman73, Great! we're glad that you like the picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are great. Best tv if you are a gamer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sammy, That's awesome! We're really glad you're happy and satisfied with the amazing picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very clear picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the smart tv features. Very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donald, we're glad that you like picture quality, Smart features and ease of use. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Regards, Erin Sony_US

  • Pros mentioned:
    Color, Hdmi 2.1

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, 2.1 hdmi. Colors are great and bold. Enough said

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cricket, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xbox Series X Ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed as I finally upgraded from the 1080P Sharp TV I purchased in 2014 from Best Buy. First 4K experience and as long as your patient for the firmware update then you can't go wrong. I purchased specifically for the Xbox series X and this met the requirement. Great price that I'm sure will continue to drop over the next few months

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X-900h review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent so far and lovely picture quality, the tv is very fast with little latency lag for streaming shows from Netflix, etc. Only thing I will say and it hasn’t been a problem is when it naturally switches between hdmi’s sometimes the connect or sound gets lost and you have to restart it, other than that’s been excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 4 out of 5 stars

    It's a pretty good TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been holding out getting a 4k TV for a while now. I've had my LG plasma since 2012 and it's been pretty good. After this went on sale at the new year, I decided to purchase. I like that it runs on Android. I like that it combines all the things that I used on the Roku so that it's easy to switch between my PS4, SlingTV, and over the air channels. I have it running through a surround sound receiver and the TV knows how to control it and everything connected to it. So it's a pretty slick working TV. Few things I'm not really liking. Many of my apps I use (like: SlingTV, Peacock, Hulu), don't support surround sound. They did on the Roku, but not here. There are times when switching inputs that there won't be any sound coming out. I have to switch to a different source and switch back. Hopefuly a software update will fix these issues. I also wished they still made Plasma TV's. There are times where I can see the blacks have spilover from the backlit LEDs. And if the screen is filled with a solid color, the corners of the TV are dark. You don't really notice them during shows, but during ending cards of commercials where they fill the background with a solid color, you can see. Overall though, I like this TV. Took some time to get everything set up the way I like it. And still fiddling with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DWood, We are glad that you like your new TV. We also appreciate sharing your feedback on your experience using the apps you like. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall I am pleased with the purchase. I cut the cord almost 10 years ago now, so have relied on Hulu, Netflix, Prime video, etc which I stream from an Apple TV. Having all these (and more) included has allowed me to move my old TV and the Apple TV upstairs so I can continue watching things in bed. Picture quality is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVinPA, Awesome! We're thrilled to hear that you are enjoying the TV features and picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so wanted to love this Sony Tv. Sony is my idea of excellence but this TV has failed in so many ways. Eighty percent of the time it does not turn on my cable box. 100 percent of the time it does not turn of my cable box. The sound is out of bounds disappointing. I spent extra for the Magnolia as I have had nothing but positive experiences in the past with Magnolia but this is down right awful. The reaction time on switching from app to app is terrible and it’s listening skills to turn the channel or search for something is non-existent. I have waited years and researched beyond research before I made this purchase. I should have listened to the reviewers. Since I had it professionally installed I have to live with it but you have a choice. Please know I never write bad reviews. I purchased a Sony sound bar for Christmas so hopefully that will make a difference in the sound quality but for what I paid for the Sony Magnolia I should not have to be paying extra just to hear it. On the upside the picture is so amazing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi justang,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      We are sorry to hear that your TV failed to meet your expectations. This is definitely not the experience we'd like you to have. We’d love to help you troubleshoot your problem and turn your experience around.

      Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.

      Should you need further assistance, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and awesome compatibility with Playstation5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and refresh rate! Love watching sports on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azbears, We are glad to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Excellance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this back in December to replace a 1080p television. I caught the TV on sale. I can definitely tell the difference. I've always bought Sony and will continue to do so. I recommend stalking big item purchases at Best Buy. If you're patience, you can usually catch what you want on a good sale, lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4Knewbie, Great buy! We're glad that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US