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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my broken one from 2017. The new version is superior in a number of ways including a better picture, faster processor, and auto-detecting which picture mode to set to based on the input. It knows which picture mode and what the input is even through a sound system, which is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi b0bthen00b, thanks for commenting! We are so happy to hear you are satisfied with the amazing picture quality, fast processor, and incredible features- especially the auto picture mode function of our A8H! The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster, unique to Sony BRAVIA OLED TVs, uses 2-way communication between the TV panel and the processor to optimize brightness and color hues to create ultimate realism when viewing your favorite content.

      Thank you so much for the 5 Star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent. Easy to use and looks great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zbrueckner, Great! We're glad that you like the picture quality, ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research before we bought this tv. We previously had Samsung TVs so took some getting used to as the smart software platform is different. I absolutely love the picture and set up was a breeze. We have a Samsung sound bar still so we now need an hdmi to connect them but no issues other than that so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rshaw9420, Awesome! We are glad that you like the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and easy setup. Slots of app

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaysilver, We are pleased to hear that you and your wife are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and would highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Clear picture with very fluid response. Google TV is excellent where other TVs buffer while using some streaming services, this TV has no problem at all. I am having a weird issue with the volume while using ARC to connect my Samsung soundbar, but it is not anything that I would complain too much about.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smarter Than QLEDs - Great Android TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome TV, perfect for each penny spend on it, delivers great picture quality. Don't run after QLED just for its name, and once you did your research you will definitely know that X900H specs are better than Q60T and Q70T. Obviously, that's the reason why I purchased it than pulling the trigger on QLEDs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SumodBose, We are pleased to hear that you are enjoying the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great for gaming, meh on everything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this tv when a LG tv kept having issues with Dolby vision. Since most of netflix 4k shows use this tech it was a problem. Fast forward to me buying this, the first big difference is this TV likes to do everything for you. Want to hook up a ps5 or Xbox series x? Just tell the input it's for gaming and it picks the settings that are best for the signal. At first that drove me crazy, i like to fine tune myself, but you still have that option if you want. What i found though is it usually picks the correct settings by default, that's a huge plus! The picture is pretty good on this tv too. The negatives for this tv is the brightness is pretty low, even on max it's half of my lg or samsung TVs in the house. The big issue is the wifi, there is some software issue and the tv has to be restarted every couple days, otherwise it won't allow wifi. Sometimes apps won't load without a restart either, i notice it more when YouTube is used the most.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ITprofessional,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      While we are glad that you like this for gaming, we are sorry to hear that you're having issues with your TV. This is definitely not the experience we'd like you to have. We’d love to help you troubleshoot your problem and turn this into a better experience.

      May we contact you to help and get more information? If so, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.


      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV was awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was awesome the 5 days I had it before it fell off the wall and smashed. Our error not the TV. My heart sunk! Literally my heart sunk! The TV was truly amazing and I loved listening to YouTube from it at night. The sound and picture quality was beyond my expectations. Now I am paying on a TV I wish I still had. :(

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thankful, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Crazy good blacks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO this full array back lit TV is the best bang for the buck. Yes, cost a little more than other 65" but the blacks make it worth every penny. I didnt give it 5 as I believe something has changed since the "F" model and its not as amazing as the older one and it doesnt way what the older models did so SOMETHING has changed. But, Id buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blacks, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Should have purchased sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in quite awhile. I had been getting "cheaper" televisions for awhile thinking I was saving money but all I was doing was prolonging a time where I was actually happy with my purchase. This tv is amazing the colors are perfect and the size was just right for what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bhenady, Awesome! We're thrilled to hear that you are enjoying the picture quality and size of your TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV.. Sony never disappoints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this television.. the picture is rich with colors and the sound is great as well. We are very please with the delivery crew, very professional. We are very excited and look forward to receiving the upgrade for my son who is a big gamer..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grateful, thansk for sharing such an excellent service. We are also pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever owned.. Sony x900 is crystal clear.. not contrived like the picture of a Samsung where it's so vivid it looks pretty but not real.. the sound is phenomenal on this TV.. you did not need a soundbar with a Sony TV.. the quality is the best !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV paired with my new PS5 is AMAZING. It was a cinch to install and we decided not to wall mount. Now after doing that we did notice the TV does tilt slightly back. This is for people watching TV on a lower entertainment center (mine is at eye level) but the picture quality is one of the best I've seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi heynannynow, Great! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied but loses internet connection often

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, the TV will lose the internet connection and need to be unplugged for a minute and then it is fine, This happens when the TV is off. When turn on, the internet connection is not there. There are not issues with the internet which would prompt this. It can be frustrating. Overall, the TV has very good picture and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv with one issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks amazing and you can tune the settings yourself to make the tv look even better, the only problem I had with my tv is that on rare occasions my TV won’t turn on unless I unplug the tv and plug it back in. I contacted Sony support and they’re help was very beneficial, but I would definitely recommend buying the warranty just to be safe

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, We are pleased to hear that you are enjoying your new Sony BRAVIA TV and the issue you've encountered has been resolved! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony tv! Got it for our loft. So far so good with the experience. We will definitely purchase the same model but bigger one to replace the current outdated unit in our living room downstairs. Greatly impressed with the delivery and set-up! Best Buy will now be our go-to appliance store!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi judeo1o, thank you so much for the perfect star rating! We are really thrilled to hear you are happy with the outstanding performance of our X900H! We are also pleased you are satisfied with the great service of Best Buy! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy I purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and it was easy to mount with just two people as it’s not heavy at all . The picture looks great from different viewing angles in my living room and it synced with my Sony sound bar very well. Also emphasizes my PS5 gameplay graphics which was my main reason for purchasing this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tmari3, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying the picture quality and performance of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have an issue the first time I bought this TV but I bought it hoping I’d be able to use my PS5 on it. It looks 10x better than it did on my 50” Samsung Tv. Best Buy was also super helpful with replacing my tv when it kept having issues. But I absolutely love this Tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EstradaFam, Great! We're glad that you are loving the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, i like this tv a lot. The picture is great, Google/Android tv is user-friendly, and the outputs are more than enough. I notice some blooming in dark scenes but i expected that going in. Dolby vision looks awesome on this and earc works well with my LG soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dbm13852, Great! We are glad that you like the picture quality and user-friendly interface. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best 4k for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Sony. They got it right, clean bezel, crisp colors and dark blacks due to full spectrum back lighting. This model or higher is the place to be, look closely at the features that really make a difference, you won't be disappointed, built in everything. Love that it instantly turns on, no delay.

    I would recommend this to a friend