Customer Ratings & Reviews
- Model:
- XBR65X900H
- |
- SKU:
- 6401205
Customer reviews
Rating 4.5 out of 5 stars with 2259 reviews
(2,259 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 15 yr old plasma and couldn’t be happier. Has a great picture and love watching sports and movies on it. This I my second Sony television purchase. WiFi connection was simple and works great for streaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dhouse, We are glad that you are satisfied with your purchase. This is a great upgrade and we're happy to hear that you love the picture quality and ease of connecting to your Wi-Fi. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and game. We also appreciate your recommendation. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV are worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV!! This TV has replaced our need to go the movies. Great color, sharpness, and flawless blacks. Pair this with a nice sound bar and you have yourself a nice home theater.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Worth It.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for gaming. With multiple updates put out by Sony has made the tv worth the price. PS5 games look incredible with the 120 hz update....for the games that support it. The ease of navigating apps is also a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ballistic818, Awesome! We're thrilled to hear you like the update improvements, smooth gaming experience, and ease of use of your Sony X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice HDTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV, and I am happy with it. Had some stuttering in the picture when I routed the hdmi through my Pioneer Elite (older) receiver. I corrected this by running the hdmi directly from the cable box. Great picture now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonL, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect for me and my PS5.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. If you have a PS5, this is the perfect TV without going OLED or spending extra for the X950. Unfortunately I had to return it due to a defect. I will be getting it again in a possibly bigger size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moe1, while we are glad that the TV is perfect with your PS5, we regret to hear that the TV had to be returned due to a defect. This is definitely not the shopping experience we want you to have. We appreciate all of your feedback and we hope you'll have a greater experience when you get your new TV. Sincerely, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gamer Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks amazing when streaming from the tv and my Xbox Series X. Dolby vision and Dolby sound and atmos are great for gaming and movies. Plenty of options when it comes to calibrating it the way you want to watch and view.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinnie, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are loving our new Sony TV, we had a Sony TV before for years and knew we wanted to stick with Sony. We have loved how easy is it to navigate this smart TV. Set-up was a cinch and the picture quality is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lane, Awesome! We are glad that you like the picture quality and ease of set up. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a phenomenal TV. I usually game on a 1MS monitor so switching to this was very noticeable in regards to input lag. However, I didn’t buy this specifically for gaming. great tv all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheBrew751, Great! We're glad that you like your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture qualityCons mentioned:Vrr
Rated 2 out of 5 stars
Decent TV gaming features still missing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent TV after 1 year of use but do not buy it for gaming purposes as still after 1 year the VRR does not function properly and its a chipset issue and will never be right. Picture is pretty decent overall but the screen shows reflections really bad and the silver trim around the outter edge was a poor decisions as it shows fairly brightly and can be quite distracting. Final review is to find a better TV as mine is having major issues with its backlight and will be getting returned for a better TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Thank you for choosing and purchasing our X900H Full Array LED TV.
While we are glad that you like the picture quality, we regret to hear that the TV will be getting returned due to backlight issue you've had encountered. This is definitely not the experience we'd like you to have with our TVs. We'd like to know more details from you and help you out.
We’ve also taken note of your feedback on the VRR and outer edge design. We take this matter very seriously as we continuously strive to improve our products.
In the meantime, we’ve recently released a firmware upgrade with the following benefits and improvements:
Adds features to enhance PlayStation®5 (PS5™) performance
Improves the HDR feature
Adds support for Auto Genre Picture Mode
Adds support for the Variable Refresh Rate (VRR) feature
Improves general performance of the TV.
If you still have the TV setup, please make sure to try that first by going to Help -> System Software Update -> Software Update.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Case Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for gaming
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture, a joy to play a PS5 on. Only issue is that sound quality is fine, but not excellent, so you may want to purchase a sound system too if you're looking for a fully immersive experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curty, Thank you for taking the time to review the X900H. We're glad to hear that you appreciate the sound and picture quality of this BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for sharing this feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I've had in a long time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had a Sony since my trinitron over 20 years ago. This is an AMAZING TV with a phenomenal picture, tons of HDMI inputs etc. I did my research vs Samsung Q90 and LG's and would highly reccommend this SONY X900H!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyman, Great! We're thrilled to hear that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We also appreciate you for being a long time Sony fan! Thank you for choosing Sony. Regards, Erin
- Cons mentioned:Vrr
Rated 2 out of 5 stars
November Firmware Update Ruined the X900h
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.** Buyer Beware** TL;DR -- Avoid this TV because of numerous technical issues due to broken firmware update that arrived in November. This product came highly recommended both from professional outlets and 'boots on the ground' reviewers from websites like Reddit, I was extremely excited to purchase the device as it was widely viewed as a 'slam dunk' choice in its price range. Several features (HDMI 2.1, eARC, 4K120, VRR) were not available at the time of purchase but the fine print said they would all arrive via Firmware update, which I did not see as a big deal. That firmware update arrived in November and has basically ruined the TV. Numerous sound problems (audio hitching, silence, glitches, etc), random restarts, and picture quality issues now plague this TV. (Worth nothing that VRR has also still not arrived as of this review on 1/21/21). Most of these problems could in theory be fixed by another firmware update, but will they? Google 'X900h issues reddit' and you'll find that I am only one of many, many people that are experiencing these problems. If you want a Sony TV, hold out and wait to purchase the X90J, which has already been announced and will likely fall into the same price range. If I was a betting man, I would say that this TV will remain broken and the fixes will likely be applied to the next iteration.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron,
Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.
We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. You can download the update from the downloads page and manually install it.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00254079
If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV all around! What I love the most about this TV is how fast and responsive this TV is. Something that other TVs don’t have! But the picture quality is amazing and the brightness is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alec, Thank you for the 5-star rating! We're very happy to hear you love the smooth overall experience and amazing picture quality of your new Sony TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv but the streaming apps on it don’t act well. Streaming devices are fine but for some reason the apps on the tv itself act weird when streaming. Awesome gaming tv if Sony comes thru with vrr and allm for it in future update
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stihgnob4me,
Thank you for sharing your experience so far using your X900H LED 4K Ultra HD Smart Android TV. We're glad you appreciate the features and capabilities of your brand new Sony Bravia TV! We are sorry for the inconvenience. We'd love to troubleshoot the issue further to make this a better experience for you. Make sure these apps are updated. Some of these issues can be fixed by simply restarting the TV. To do that, simply press and hold the Power button while the TV is on until Restart appears on the TV screen, and then press Enter to restart it. Also, to make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for sharing your awesome review and for choosing Sony! -Jess
- Pros mentioned:Hdmi 2.1
Rated 4 out of 5 stars
Good tv with some quirks with next gen consoles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen quality, the new Xbox series x and ps5 work with the hdmi 2.1 but if you connect either to a headset and disconnect your headset the sound on the tv will cut out , and you will need to restart the tv for the sound to come back on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rackspender, thank you for sharing your feedback on your X900H. We are glad that you like the screen quality and features of your Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We've also taken note of your feedback about the audio cuts out when disconnecting the headphones. We take this matter very seriously into consideration of our products.
Thank you for choosing Sony!
Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!! The picture quality is the best and the sound is amazing!! I would recommend this Sony TV to anyone looking for a good quality product. I am ready to purchase another Sony for my Daughter’s bedroom!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Millie, Glad to hear that you are happy with the picture and sound quality of your new 65" X900H TV! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Picture qualityCons mentioned:Software
Rated 3 out of 5 stars
Good but software glitches apparent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. But there is a white flash every few minutes on the screen. I have done a software update and it still did not fix it. Also the tv will get locked up and turn off and come back on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cgray197841,
Thank you for purchasing X900H Ultra HD Smart TV.
We are sorry to hear that your TV turns off and back on. This is usually not the case with our premium TV. Please be assured we take this very seriously and continuously strive to improve our products and services.
In the meantime, please try doing a soft reset by holding down the power button for 8 seconds then choosing reset. Also, ensure that the TV is using the most current firmware. If that doesn’t correct the issue follow the troubleshooting steps on the Help Guide.
https://helpguide.sony.net/tv/husltn2/v1/en-003/08.html
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good sync up with PS5
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned and it works well with my PS5 and auto sinks to the Sony sound system and Playstation really well. Even my TV remote can be used with the PS5 instead of the controller
I would recommend this to a friendBrand response from SonyListens
Posted .Hi attackkayak,
Thank you for supporting Sony! Nice to hear you are enjoyable experience with your Sony products. Glad to know you like your new TV particularly for your gaming needs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for trusting Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a picture. This is my third Sony tv and they just get better and better. I wished it came with 3D but the 4 K UHD is amazing. When I had to replace my last Sony I had no doubt about getting another Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rickster67, Amazing! We're glad that you love the picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Color
Rated 5 out of 5 stars
Beautiful television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is by far the best I’ve ever owned rich color and and clarity I purchased it to replace my Samsung 70’ garbage that broke after one year of owning it Sony makes the best electronics hands down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfiedowner, Awesome upgrade! We are so glad to hear that you are happy and satisfied with your new 65" X900H TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl













