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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Our new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. The picture quality is good. Amazed at all the apps that can be used on this TV along with voice control. We installed it ourselves, but you need to be strong enough because it is rather large. 65"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oldpeople,

      Thank you for the feedback. We are glad you like voice control and smart features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as birthday present for my husband and he is very happy with it. The picture is very clear, it sounds great and was very easy to set up. Would definitely recommend this tv. It’s hard to go wrong with a Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ycats, wow! We are glad to hear that your husband is enjoying your birthday present. We are also glad that he likes the picture, sound, and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Stunning TV & still getting VRR & ALLM support!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this TV! I upgraded from a 2007 Panasonic Plasma & man what a difference. Just got a PS5 from BB & it’s amazing with this TV. Sony is bringing VRR & ALLM to this TV, the people commenting jumped the gun by returning their TV’s. Remember kids, don’t trust everything you read in the internet. Lol Don’t hesitate if you are needing a new TV for your PS5/XBox. The 4k 120 gaming on the PS5 is stunning. Also, the PS5 combo with this TV is already doing a VRR type thing according to some Sony insiders. Cool Also watched a bunch of movies on this using my Samsung 4k UHD Blu-ray player and can’t wait to see more content. Also having no audio issues as some others have stated, I’m using a Vizio 5.1 sound bar & it all works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VIC20, Awesome! We are thrilled to hear that you are enjoying the features of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" X900H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love this TV. It was easy to setup and the picture is literally brilliant. The picture seems to be choppy on occasion but I am pretty sure it is my WiFi connection and internet speed - working on an upgrade .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laura, Great! We are glad to hear that you like the ease of setup and picture quality of your TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch TV. Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. The picture is almost like you were in the scene. Love the quality love the size love the price. We had the geek squad bring it out to us but it will fit in the cab of your truck if you get a 65 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandy, we are glad to hear that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Best Value 4K for the PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great upgrade from my 2014 Samsung HDTV. With the recent firmware upgrade it's PS5 ready, only missing ALLM and VRR which the PS5 does not yet support. After the firmware upgrade the panel sports two 4k120 HDMI 2.1 ports (1 eARC). I paired this with a STR-DN1080 as a stopgap solution until a proper Sony HDMI 2.1 AV reciever is released. Word of caution; eARC is currently buggy and appears cause random loss of signal between an external AV system after 30 minutes or so. It happens more so when using any built in streaming applications. Does not seem to affect a directly connected PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawgPhart, we are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      There will be another update to unlock even more features in the future. With regards to the issue you have with eARC, please follow the steps below.

      https://helpguide.sony.net/tv/husltn2/v1/en-003/08-05_12.html

      Should you need further assistance, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!



      Sincerely,

      Erin Sony_US

  • Rated 5 out of 5 stars

    Impressive TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a new TV for about 6 months and I had narrowed down my search to this one and the Samsung QT80. My brother needed a new TV so I suggested this one. After playing with it for an evening I was sold! They recently released the much anticipated update that added Apple TV support (it already had Airplay 2 support, but now I no longer need an Apple TV to play any movies in my iTunes collection or watch Apple TV+). It also added 120Hz Variable Refresh Rate which I have yet to use, but will be a great feature for the new PS5 and Xbox Series X. There are two minor issues which are the overall brightness and reflections, however you have to spend significantly more to find TVs that come with all these features and resolves those two issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ravi, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve also taken note of your feedback on the brightness and reflections. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV that could have been better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv that is over 42 inch. It's so big but love it so far. Great picture and sound is good enough. The only downside is that the media player on the tv seems to be restrictive or not working as good compared to the one on my samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,
      Thank you for taking time to take the review for the XBR65X900H. We're glad to know that the you love the size, picture and sound quality of the TV. We regret to hear that the Media Player on the TV is not working. We'd like to help by isolating the Source and troubleshoot the issue. Please open this link for information about Media Player of the TV : https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00117502
      In any case you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Sony Store / Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the XBR65X900H.We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV for the money when it is on sale. Slight glare issue for my bright room, but not enough to upgrade to the 950. A little complicated connecting to the 3.1 sound bar but finally worked through it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Home, Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV. We are glad that you like the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve taken note of your feedback on the slight glare and when connecting an soundbar. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looking to future proof and am blown away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a gamer and was tired of getting subpar tv's because I didn't want to spend an arm and a leg...I'm glad I finally gave up the arm. I'm absolutely blown away with this tv and It's going to be perfect for next-gen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shotgunmcpayne, thank you for purchasing our X900H TV. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as they say! I normally asked tons of questions when it comes to anything and everything. I definitely did my homework when it came to this TV. I have no problems beautiful quality picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexis,

      Awesome! We are glad that you like the 4K picture quality of the television. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Works great except for wireless connectivity issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony TV last Thanksgiving. I like everything about it except for 1 annoying issue - the TV loses connection to my wireless network after power off. I have to hit re-connect and it connects fine. I opened a ticket with Sony and they helped me do a factory reset - both software and hardware and that did not help me. I have changed my wireless router and even bought an extended but it has not made any difference. I have provided all the info to them and awaiting response. I am hoping its an issue with this particular set I bought or some setting on my wireless router or TV and can be fixed easily. I always bought Sony TVs in the past and I have a lot of respect for their engineering and innovation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raghu, We regret to hear you are having a wireless connection issue with your Sony TV. This is definitely not the customer experience we want you to have. We hope that the issue will be resolved as soon as possible. We suggest waiting for their response since the issue was already raised. In case you have other concerns or need further assistance, you can send us an email at socialsupport@am.sony.com. Despite your concern, it's nice to know that you like almost everything about your Bravia TV. We appreciate your feedback and thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice no-burnin substitute for an oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking tv. A great tv if you are looking to go a tier below the oleds. I went with sony over samsung since sony has Dolby vision. Also went with the x900h over the x950h because of the pending hdmi 2.1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unknown, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top tier 4K TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best LED TVs you can buy. After a few months, the 900H has performed well with no problems. Purchased the week of BF 2020 for just under $1K. Images are sharp and colors are beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 007s, Fantastic! We're pleased to hear that you love the picture quality of your new TV. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my basement man cave. It’s fantastic for watching sports. The color and steadiness of the picture is great. Sound is ok but I added a Sony sound bar to make even better. Really happy with this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry, we're g;ad to hear that you like the TV quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony x900h

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with this tv. Picture quality is excellent! Only issue I had and still have is the tv will randomly restart. After researching the issue seems to be a common problem with the 65". Hopefully Sony can figure it out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      While we are glad that you like the excellent picture quality, we are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, we're here to assist you further.

      May we contact you to help? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has definitely better image quality than SAMSUNG QLED , worth investing the extra money on this TV ! It’s great great stuff . Definitely would stay with SONY for now on .I’m in love with the OLED from SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tima, We are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV - even for a bedroom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV - it is in our master bedroom. We love watching football in there. It is like being at the real game, except the picture is closer and better than in real time! And, no one has to step over us!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zoemartini, we are please to hear that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about buying this TV do it. However, if you have a little more money in the budget I would definitely recommend the X950H the difference is noticeable and worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VoiceofReason, thanks for your feedback. We're glad that you are loving your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is very nice and easy to use. The only problem we encountered was trying to access the local TV stations after scanning and adding the stations to the TV. It took us quite a while before we could watch local TV stations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US