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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture! Sound is not bad but will definitely benefit from a sound bar. The only knock would be the remote, at this price point it feels a bit cheap and isn’t back lit. Overall a great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanP,
      Thank you for sharing your experience with the X900H TV. We're happy to know that you are enjoying the great picture and sound quality of your new TV. We appreciate your feedback with regards the remote as Sony takes into consideration all feedback so we can provide the best product and service to our dear customers. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was impressed with the picture quality immediately. I could not believe the clarity. I am exploring all the capabilities and am writing this review after only one day of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CPTSoul, Awesome! We are pleased to hear that you are enjoying the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. No matter what is played on it the details look amazing. Colors are bright and crisp, no blur with movements, excellent user interface for all the apps. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCG42, awesome! We are happy to hear that you like the picture quality and features of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv for the win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd Sony Android tv. Very smooth picture and the depth of color is very accurate. Took no time to setup. I like the changes that were made on the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gwill105,Great! We're glad that you like the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Not Sure yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to work with. Only problem the wi-fi went out twice. Had to talk with Sony and rest the TV back to factory. Working now, we'll see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rggg,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      While we are glad you like the picture quality of your new TV, we are sorry to hear that you had an issue with the Wi-Fi. This is definitely not the experience we'd like you to have. It's also a relief that it is now working after doing a factory reset.

      There is an issue in the XBR X900H / X90CH TV software which may cause the built-in Wi-Fi connection to turn off. This issue will be addressed in an upcoming software update. Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.



      In the meantime, restart the TV each time the Wi-Fi connection turns off. On the remote control, press and hold the Power button until Restart appears on the TV screen, and then press Enter to restart it.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:


      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X900 h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is going to look phenomenal on this Sony X900H hopefully I can pick it up from Best Buy like I did my TV I love Best Buy it's the best electronic store in the world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NEWYORKCITY, thank you for sharing your excellent shopping experience. We are also glad that you like your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class X900H Series LED 4K UHD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Sony - 65" Class X900H Series LED 4K UHD Smart Android TV. The picture quality is fantastic. On some nature shows it looks like you are right there. We love this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lorie, Wow! We're glad to hear you like the picture quality of your XBR65X900H. You chose the best TV brand! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Sound controls and settings are good. Picture could be slightly better.. this is the lower end model though. Definitely not disappointed it’s what I expected and even a little better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good, Thank you for the positive feedback! We're thrilled to hear you appreciate the excellent picture quality and ease of setting up the sound controls of your new Sony TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 x900h Led 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! I purchased this Sony for my mom to replace a 70 inch Sharp TV that went out on her. It was a great buy and when I compare it to my 75 inch Sony 900f it puts it to shame...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Realtalk, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution. Using it for my Xbox Series X and I love the picture quality. Plus the interface has EVERYTHING on it when it comes to apps for streaming. I really hit the jackpot with this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikabrika1, Awesome! We're glad to hear that you like the interface of the TV and you love the picture quality of this TV connecting with Xbox Series X. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best flatscreen I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best flatscreen TV I have ever had. I am very satisfied with my purchase and I look forward to playing video games on it and watching many movies and sports events.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer18, Excellent! We're pleased to hear that you are satisfied with your purchase. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sports addicts TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the picture quality. Has been perfect for watching the NCAA tournament. Has added dimension to the always wonderful pictures of the Masters golf tournament.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich, We're glad to hear that you love the picture quality of the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to get this and got the Samsung tu8000 instead. Well 2 months went by and it went on sale and I went back for it. Definitely glad I did, it has a great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Polkspeakers, You made the right purchase! We're glad to hear that you appreciate the picture quality of this X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony and for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch big screen SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bright colors and very clear. That's what you would expect from a SONY. Our last SONY lasted 14 years without a single issue or problem until just the last few months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Homeowner, Excellent! We are glad that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We also appreciate you being a long time Sony fan. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Sixty-Five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase at the price I bought it. I have not had a chance to get to know it's full potential but so far an awesome tv. Can't wait to add a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ectxnat64, That is great! Thank you so much for the 5-stars review and for purchasing our 65” X900H LED 4K TV. We're thrilled to hear you're having an enjoyable experience so far with your new Bravia TV. At Sony we strive to put forward the best possible products for our customers. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large flat screen television to replace our older model. Fit easily on existing wall mount and connections to existing sound/power/video were easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErinH, Great! We're thrilled to hear that you are enjoying your new TV and fit easily on your existing mount. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great value! I actually returned a Samsung TV to get this one because all the online reviews and I'm glad I did, it has a much better picture for a much better price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shane, we are glad that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect paring with PS5 console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv on sale Black Friday to go along with my PS5. It has a beautiful picture. Its capable of 4k at 120Hz after the firmware update. No variable refresh yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Game4Life,
      Awesome! Thank you for such a great review. We're glad that you are enjoying your new TV especially when using it for your gaming console. Rest assured that VRR will be coming via a future firmware update. Please check your TV model at our Sony eSupport website for product updates and announcements. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    X900H

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crispy 4K streaming! The Mandalorian looks stunning! Can’t wait to hook up the PS5 to do some 4K 120 hz gaming once the kids open the presents on Xmas day ! No complaints at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Browny,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    verizon box won't turn on remotely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having issues with Verizon box and TV staying on. The picture is great, but I have to unplug the Verizon box to reinitiate the tv to recognize the Verizon box. Sony has no help on customer service.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EDwardS, We are pleased to hear that you like the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      We'd love to help you troubleshoot the issue you're having. Please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US