Customer Ratings & Reviews
- Model:
- XBR65X900H
- |
- SKU:
- 6401205
Customer reviews
Rating 4.5 out of 5 stars with 2259 reviews
(2,259 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
verizon box won't turn on remotely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having issues with Verizon box and TV staying on. The picture is great, but I have to unplug the Verizon box to reinitiate the tv to recognize the Verizon box. Sony has no help on customer service.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EDwardS, We are pleased to hear that you like the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
We'd love to help you troubleshoot the issue you're having. Please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ps5 tv ready to use it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, it is very nice built construction and the picture quality is top notch, if you see this tv on a great price , you must need to get it, also it is ps5 ready !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CHUNKUN, Great! We're thrilled to hear that you like the built construction, picture quality, and feature of your Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Unbelievable Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the previous model 3 years ago and thought that picture and resolution was fantastic. However, this really looks 3D. Definitely the best on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAON, Awesome! We're glad that you are loving the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony is the GOAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for anything you throw at it..HDR content and games look beautiful. Take a second to tweak the settings and you’ll be happy. Best tv I’ve purchased in a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teerose, Thank you for giving the X900H a perfect rating! Good to know you're enjoying the HDR and excellent picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Smart TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace TV. We did want a Sony, we have had other brand names but they did not work as well. This one is perfect for our family room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gift, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Hdmi 2.1
Rated 5 out of 5 stars
4K at 120hz after system update.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this tv with my Xbox series X to get 4K with 120hz. Had to do a system update for the hdmi 2.1, but it works! The home menu is easy to navigate, and flows well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moondawg79, Great! We're glad that you love the 4K120fps feature and ease of navigating the Home menu. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great looking picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great picture, fast menus. 4k looks awesome, great sound from movies. Easy to setup. You wont be disapointed. This was recommended by sales assoc. Perfect choice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djfra, Fantastic! We're glad that you like the picture and sound quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture & sound. The home window offers great access to all the apps & the apps are very fast loading. Love the blue tooth feature for watching with wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earlygamer, we are thrilled to hear that you like the picture, sound quality and features of your new TV. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great gaming TVs. I've tested them with PS4, PS5 and Switch and the images are clear and detailed. Movies and TV look great too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV hands down. None of my friends tvs can compete.. gaming looks AMAZING. movies are stunning 10/10 i want 5 more for each room of my house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Telejontelaviv, Great! We're thrilled to hear that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 2 out of 5 stars
Disappointing picture quality and uniformity issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing picture quality and uniformity issues. After an hour of Sony tech support making me reset my TV and make me tr to install firmware (learned it's not possible because flash drive must be smaller than 4GB) they said that it's a non-issue. "The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV."
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuy23312,
We regret to hear that you're having a picture quality issue with the TV. We apologize for the inconvenience. In this case, you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. To improve the general performance of the TV, please make sure to update the TV to the latest software version:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/software/00263736
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with our purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we really like the TV - very sharp image. Meets our needs well. Our grandsons were impressed with the sharpness of the images especially with nature scenes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maggie, thank you so much for the 5 Star rating! We are extremely pleased to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your needs and expectations! We are also thrilled you and your grandsons are satisfied with the fantastic picture quality- especially the sharpness of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Color
Rated 5 out of 5 stars
Overall great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking love this tv! PS5 ready! From the colors, processor’s speed, being able to play Spotify in the background, this tv is great all around. Best tv I’ve owned so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tavo, amazing! We're glad that you like the TV features. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture. Needs more internal memory for apps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and smooth motion. Taking a star off as only about 1GB internal memory is accessible to user, which means I can install/sideload just a few apps from the Google Play Store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omar, Great! We're glad that you like the picture quality and smooth motion of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
If the storage capacity of your TV is insufficient, you can move downloaded apps to an optional USB storage device to free up space.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00223285
Thank you for choosing Sony!
Regards,
Erin
Rated 4 out of 5 stars
Awesome picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, a little more than I wanted to spend but it had everything I'll need for the next 10+ years and plenty more. Paired easily with Sony soundbar and rear satellite speakers. Android tv was a very easy transition coming from Samsung TV and it operates so much faster! Have had to restart the operating a few times due to some bug that won't let the wireless connect at times which is disappointing. (Hold the green power button). Also had to reset the tv once because it wouldn't stay connected to the eARC to sony soundbar. I'm hoping it won't happen again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi roger1776, we're glad that you like the picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We’ve also taken note of your feedback on the wireless and eARC connection. We take this matter very seriously into consideration of our products. Regards, Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Cinematic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In need of an upgrade? Look no further! This TV has the crisp image and sound to compliment your viewing experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrSparkles,
Awesome! We are glad you like the picture and sound quality of the television. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
Thank you for choosing Sony!
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Incredible picutre!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First "big screen" TV purchase and I definitely made a great decision. What a major difference in my viewing habits! Enjoying my favorite shows and movies at a whole new level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danimal, We are pleased to hear that you are enjoying your new TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank yu for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
You cant go wrong with this TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful, TV Great Picture and lots of features. I wish it had the legs closer to the middle but otherwise its very close in quality and features to the Samsung Q80T.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newgen1, You've made an excellent choice! Good to know you like the great picture quality and overall features of the X900H. We appreciate your feedback about the TV legs placement.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gift for son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my son‘s new home. He absolutely loves it. We were told it was a Great tv for gaming on a PS4. The picture looks so brilliant and clear. Love Sony TVs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loly, we're glad to hear that your son loves the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
Great TV with software glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has amazing Display and the built in sound system is decent. The picture clarity is definitely a plus point. The inbuilt android software has many glitches and apps running on the TV sometimes crashes. I have also had instances where the apple tv connectivity with the TV has given me problems. Don't know if that is a apple tv issue or a Sony issue. There are sufficient ports in the TV and set up was fairly simple. This is a good TV if your app usage is limited.
I would recommend this to a friend













