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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love this X 900H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to watch sports and movies this is a great tv. I’m not a gamer so I can’t help you there. However this is a great tv with an outstanding picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sgvwald, We're glad that you are enjoying the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 3 out of 5 stars

    Good Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good tv for the first year and a half I had it. Starting having issues after a firmware update and the tv just started resetting itself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV bought on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome. Picture is crisp. Has good presets as well. Built in Android TV that got updated to Google TV. Ability to airplay is a good option available too.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Migs, We are pleased to hear that you are enjoying the picture of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture. We purchased one for our media room and then another for our living room a week later because we liked it so much. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TracyT, we are glad that you like the picture quality of your new TV. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very User Friendly and high quality picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was incredibly easy to set up, and has been a joy to watch. I am happy I went with the X900H as the performance for streaming HD 4k content is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RKJK, Awesome! We're glad to hear that you like the ease of setup and performance new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k tv, lots of apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing, great 4k resolution, lots of picture options for tv, cinematic coloring and gaming. Software is snappy and it's a great tv for alot of purposes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sketchsmooth, We are glad that you like the picure quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android is the way to go here. Tried both the other OS and if you are android phone - good for TV as well. Outstanding picture and good sound from built in speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nonickname, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great contrast and good brightness. This TV comes pretty darn close to OLED without the burn-in. All my Sony TV's lasted me 10+ years and I know I am getting quality. I had an issue where my TV sound would turn off from Amazon app, the way to fix this is to turn TV off & unplug the power cord from the back of the TV. Other issue was that my XB1X would lose audio & there is an auto audio setting that I would turn on/off on the settings to have the audio come back...they need to fix this with a firmware.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeGamer,

      Thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the exceptional picture & quality of your 65" X900H.

      We are really sorry if you are having an audio issue when playing Amazon app and your Xbox One X.

      Do you have an audio system connected to the TV or the issue happened only with the TV speakers?

      In the meantime, please refer to the following links to isolate the problem:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00252650
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00028375

      To get the most out of your X900H, we recommend updating its firmware to the latest version (v6.1534 - Released 10/25/2021). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads

      If this does not help or you need more technical assistance, please email us at socialsupport@am.sony.com with the following details so we can best assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hands Down best Deal!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat this TV for price and quality! Has the quality of dark scenes that plasma TVs used to excel at, the contrast and colors of an OLED!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CidDeuce, Awesome! We're thrilled to hear that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, ready for PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful picture and the DolbyVision support is amazing! The screen mirroring is also a very handy feature when studying or casting from your phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Well worth the upgrade..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this was an upgrade for my inlaws TV. They had a 2015 Sony. The change in sharpness, color and IPS is INSANE. Definitely well worth the upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sasa, Thank you for taking the time to review the X900H. We're glad to hear that you appreciate the sharpness of color of this new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price. Not top of the line but perfect for a budget who all wants quality eArc gives you high bandwidth codecs like dolby atmos. Win win.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTP25, We're glad to hear you feel that the overall features of the X900H is worth its price! Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great quality for price. I purchased 3 tv’s, same brand different sizes. Geek squad will be mounting them for us tomorrow!! So excited.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Polo, Awesome! We are happy to hear that you like the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Super clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound. Tried an Insignia 70”, but the picture was not good with lots of motion blur. Sony knows how to do it. And BB returns made the swap very easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CTreview, We are sorry that you had a display issue with the X900H. It's nice to know that Best Buy replaced it already. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. 

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H: 

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Have it in the living room and makes the TV in the bedroom look like caveman quality, want one for the bedroom too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mands386,

      Great! We're glad that this TV is perfect for your entertainment setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. The picture looks great and it din't break the bank. Also, the techs who came out to mount it wee very professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoss, That's great! we're glad that you are happy with your purchase and we appreciate that you like the picure quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. I haven’t been disappointed with the quality. The speed of the processor is great for watching fast moving images - like sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeFY,
      Thank you so much for trusting Sony! We greatly appreciate you are enjoying the amazing picture and refresh rate of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Amazing tv for most things

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. Live pretty much everything about it. Only thing is I wish the software on the tv was a little better. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dragonus, Excellent! We're glad that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X900H 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 65" has a good picture. The number apps appear to match the Roku device. I can use the Sony remote or the Roku to pick the app to watch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimy, Awesome! We appreciate your feedback regarding the good picture quality of the TV, the number of apps on the TV that match your Roku device, and the perfect compatibility of the remote control. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shopping for a TV for a couple months. This TV came highly recommended. Co-worker bought one from Costco and weve both been happy with the quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OSAKNUC, Amazing! We're glad that you are like the TV quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US