Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! I was planning on spending less than $1k, but the features and picture quality of this television was worth the extra cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRS87,
      Awesome! We're glad to hear that your investment with your new TV is worth it. Great to know how you are enjoying the TV especially with its great picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Excellent value - tough news regarding HDMI 2.1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. Not ideal seeing news about the HDMI 2.1 blurring at 4K/120. Will wait until my PS5 comes to see if this TV will be the right fit long term.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Channy, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on BLACK FRIDAY sale. With that in mind it was a great buy, pic quality and easy set up sound from the rv suck so get a sound bar or something for better sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice, We're glad that you like the ease of setup and picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS5 TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sale price this TV is fantastic.. works great with the new PS5 and Sony soundbar setup.. we always buy Sony tv’s for main and gaming tv’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Great! We're glad that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Hdmi 2.1

    Rated 5 out of 5 stars

    Great 4K UHD TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very please with the easy set up and how quickly Sony’s X900H learn my external equipment via my AV Home theatre receiver HDMI Connection. Great colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge like the other one in my bedroom, I replaced the living room TV and put in my son’s bedroom.They love it .. clear picture, big screen and easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reinalance, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    WIFI TV Issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for a couple of weeks and have had to restart the TV three times due to WIFI issues within the TV. Thank goodness for the reviewer who posted the "fix". "Have had to restart the operating a few times due to some bug that won't let the wireless connect at times which is disappointing. (Hold the green power button)." For a TV that costs as much as this TV does, I shouldn't have any issues within a few weeks of owning it. I am disappointed. The picture quality, however, is good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuestBuyer, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number: Regards, Sony Social Support Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 900h

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv specifically for the new ps5. I love it. Awesome color , very responsive and for a great Black Friday price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JFflo, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I was going to go with a cheaper option but with the price for this one I went for it. I’m so happy I did. Great TV. Best I’ve ever owned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 " X900H

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was suggested by a Best Buy employee because I mentioned I was getting a PS5. OMG this TV is worth every penny. The picture is AMAZING !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingKool, Great! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" X900H provides a wonderfully brilliant picture. Sony has a good product and I would suggest it for purchase to other customers looing for a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony123, Awesome! We're glad that you love the picture quality of your Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    4k 120hrtz

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 hrtz for PS5 , love it . One of the best bang for the buck TV's on the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Enfuforu,

      Awesome! We are glad you like the X-Motion Clarity 120HZ picture quality of the television. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung 55 inch. Way better picture quality and definitely love the android interface. Syncing with my other devices are flawless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyzer23, Awesome! We are glad to hear that you are enjoying the picture quality and Android interface of your new TV. he X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crazy realistic images

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality images of this TV while steaming UHD content is crazy realistic. Like if we were at the site watching it in person. Superb quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRodz, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is great but not perfect. I bought this as an upgrade for next gen consoles and it works well. Had some issues with audio when switching between inputs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose, we're glad that you like the TV features. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We are also sorry to hear you're having audio issues when switching inputs. We'd love to help you troubleshoot the problem.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:

      Additional Information regarding your experience with the X900H:



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.



      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Picture is awesome especially when watching 4k videos. Easy to get all set up and online purchase and pickup when smoothly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smokey, Awesome! We're thrilled to hear that you like the picture quality and ease of set up of your new TV. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    solid product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product and worth the money. I have my Apple TV connected to it. It seems that iOS apps on Apple TV work better than Android app on the TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyS, Great! We're glad that you are enjoying your new TV. We'll take note of your feedback about the Android app. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and the sound is grest. This was my first yime buying sony and now after this tv i will buy sony for now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4ktv, Awesome! We're glad that you love the picture and sound quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 4 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my upstairs living room because it was time to upgrade my 9 year old 1080P Samsung. I would've went with and OLED but didn't want to worry about the risk of burn in because my dog likes to watch TV all day while I'm at work, ha. I do have an LG CX OLED in my downstairs living room. While the Sony x900h is a good TV with extremely accurate colors from the factory, it's not in the same league as my LG. Nor should it be given that it's nearly half the cost. If you're looking for a good TV in $1000 - $1500 price range I recommend giving this one a look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi steveo, fantastic! We are really delighted to hear you are satisfied with the superb quality and overall performance of your new X900H for its price! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for recommending our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    My first 4K 65” TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a 45” Samsung LED TV that I’ve had for 5 years and the quality for certain shows on HBO and SlingTV are not as great as my previous TV. I tried adjusting the setting based on blogs/Reddit, etc. but without much luck. Sometimes the wifi gets disconnected and my volume stopped working once. Both issues were resolved by restarting the TV, but still wish they hadn’t happened in the first place. I haven’t tried 4K yet. I do enjoy the the fact that it’s and Android TV, but I’m still using Roku for the most part. am still keeping it and hope that 4K makes up for the other issues.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      While we are glad that you are enjoying the Android system, we regret that the TV failed to meet your expectations. We’d love to help you troubleshoot your problem with Wi-Fi by following the steps below.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00184183

      If you're unable to resolve your concern, please email the below information to [email protected] for further assistance.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H:



      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.


      Sincerely,
      Erin Sony_US