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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Love the TV but I personally have too many issues.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall picture quality and software experience is great but unfortunately the tv has multiple issues. The biggest issue is that the Wi-Fi randomly disconnects and then will not reconnect until the tv is physically unplugged from the wall and turned back on. Other issues included the volume not turning on and apps in the google tv software not opening.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 65 inch TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture we are very satisfied with the product. In fact our son was so impressed he went to you store and purchased one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv,

      Thank you so much for the perfect star rating and feedback! We are really thrilled to hear you are very satisfied with the superb performance of your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, have connected to my Sony soundbar which gives it great sound. I'm very pleased with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jackcat, Awesome! We're glad that you love the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv! Sony has always been my go to for TVs. I’m very happy with my discussion on the model and price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sean, Thank you for purchasing the Sony X900H! We really appreciate you being a loyal Sony customer and helping to share the word about us. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X900H 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV and great picture. It's what you would expect from Sony. The menus for setup are easy to navigate through.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wadsworth, Awesome! We are happy to hear that you are enjoying the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s been a good tv, good quality and lighting. Light enough to mount on the wall and put fact size for my family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zero, Fantastic! We're glad that you like the overall quality and size of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HDMI 2.1 with current firmware update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality black levels are good got a uniform panel happy with purchase. Fast menu on android tv o.s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KOOL, we're glad you like the picture quality of our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great TV. Picture quality is great. We love the remote which has lots of options on that. Highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dilraj, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG its like walking into a window its amazing the picture to the way its built as well as the Connectivity between devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, Awesome! We're happy to hear you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Got it to use on my ps5 and series x. Love the picture quality and got it for a great deal on Black Friday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FJR0, Awesome! We're glad to hear that you love the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Good TV. Awful OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, however the software on this tv is terrible. When you turn it on there’s either 1. no sound for anything so you have to unplug and restart or 2. None of the apps work so you have to reinstall all of them. Or 3. It won’t respond to the remote, so you have to unplug and restart. Seems like they should have this figured out by now...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi csoller11,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      While we are glad that you like the picture quality, we regret to hear you're having issues with your TV. This is definitely not the experience we want you to have. We'd love to help you troubleshoot your problem and turn this into a pleasant experience.

      In the meantime, please ensure your TV has the latest firmware update. Updating the software improves the general performance and stability of your TV. Please make sure to try that first as well by going to Help > System Software Update > Software Update.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.





      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!



      Sincerely,

      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet gaming TV. Works well and a year later the sound quality is still perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the size is perfect for our family room. And delivery was quick! We’re very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MVogel, That's great! We are glad that you are very happy with your new Sony 4K TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. You chose the best for your family. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sleek design and amazing quality. Very easy to set up and navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inna, We are glad that you like the sleek design and quality of your new Sony Bravia 4K TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Enjoy! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the quality of this TV. Enjoying the easy set up and picture quality along with thesound from Sony 3.1 sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rossi, We are pleased to hear that you are enjoying the overall quality of your new TV and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim tv. Was easy to set up and picture quality is great for 4K gaming and movies with Dark blacks and vibrant colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmizzo, Great! We're pleased to hear that you like the ease of setup and picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best Tv of 2020 for the price and is great for use when game in period provides 120 refresh rate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheTechMan, You made the right choice! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X900H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Couldn't be happier with the purchase. Great picture, and the sound is solid even without the Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jds4020, Awesome! we are glad that you are happy with your purchase. We also appreciate your feedback about the picture and sound quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good knowledge about product from sales person in store. Fits room perfectly. Great picture. Happy with purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mimi2eln,

      Awesome! We are glad that you are happy with your purchase. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv. The price was even better. This tv replaced a 55 inch mitsubishi console from 2002. Highly recommend this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeF, Great! We are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US