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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,259 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. However, Some color adjustments needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buddy, awesome! We are thrilled to hear that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class X900H Series LED 4K UHD Smart And

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, great quality and sound easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonylover, Fantastic! We're pleased to hear that you like the ease of usage and quality of your new Sony BRAVIA TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture love it was really big wonderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donotbuy, Great! We're glad to hear that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've really enjoyed this TV. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guest, Fantastic! We're glad that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity and colors on this TV... exceptional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi busyconsultant, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store, TV was easy to set up, great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, Awesome! We're glad that you like the picture quality and ease of setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    AirPlay does not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the biggest features for me is AirPlay, so I was thrilled to learn this TV supported it. Right out of the box, the feature didn't work. I contacted Sony support and they directed me to Apple. I talked to Apple and the issue went all the way to engineering, which determined the TV is in "beta" support and Sony would have to fix the issue. Back to Sony and they asked me to convert my entire video library to 480p to try to watch it on a 4K TV. Insane. The latest support agent said "not all video formats are supported." Not even the video format that the iTunes store uses? Unbelievable. The box says "Works with AirPlay." DON'T believe it. Otherwise, this TV is great. The picture is rich and sharp. Android TV is responsive and reasonably easy to use, even if you don't have an Android phone/tablet.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darryl, Thank you for taking time to leave a review for the XBR65X900H. While we're glad that you like the TV especially its picture quality, we regret to hear that the Airplay feature is not working on the TV. Please make sure that the software is updated on the TV. We'd like to take the opportunity to investigate the issue. May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hugh quality tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality tv. The kids love watching movies!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speedy, we are glad that you are satisfied with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    flat screen tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent flat screen TV, better color better clarity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X900H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing tv goes very well with my ps5....

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aces01, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture from the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality ever. I have 7 tv. All Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kanga, thank you for purchasing ur X900H TV. We are pleased to hear that you are enjoying the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a workhorse. Amazing picture and sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brt309, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great picture. Great everything, get it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jameswheeler93, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Tv always has no sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality but I just got this tv and I already had to reset it to manufacture because the tv volume keeps going off and you can’t hear anything I would’ve returned this tv by now but it’s too much of a hassle and I don’t have the box of it. I have bought a Sony tv in years and now I know why I stayed away from never again now I’m stuck with this tv that I have to keep resetting every other day I rather stay with my LG & Samsung so please read you views before buying this tv oh and the reason why I picked was because the sales man said it was a great tv smh sometimes these ppl just want to sale you the high price in the store and not really looking out for the customers so please into what your buying and first and last time lesson learned!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvhasnosound,

      We regret to hear that you're having sound issues with this X900H TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. Was the software of the TV updated(v6.0466)? Is this issue happening on both TV apps and external devices? If the TV connected to the audio device, is the HDMI cable connected to the HDMI ARC port on the TV and on the sound system? We'd love to help you regarding the issue with your TV. Unfortunately, we need more information to diagnose the issue on your TV.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X900H:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEAUTIFUL!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is great--picture is so good that it looks 3D

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gami, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 65" Class X900H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous picture and Sony quality would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JACAZ, We are pleased to hear that you are enjoying the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and image looks beautiful. I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ExcellentTV, We are pleased to hear that you are enjoying the picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Got it on discount. Would recommend at deal price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WatchingTV, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We appreciate the recommendation. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Discover how real pictures can be when you bring out the fine details. Our Acoustic Multi-Audio™️ includes two sound-positioning tweeters at the back of the TV that enable sound to follow the action, for a truly immersive experience. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with great colors and vibrant blacks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jamesjtaz, Awesome! We are happy to hear that you like the picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Vrr

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value however vrr update has not been announced yet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yourfriendlyneighbor,

      Thank you so much for reaching out!

      Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series.

      Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472

      Our apologies for any confusion this may have caused!

      Please let us know if you have any questions. You can email us at socialsupport@am.sony.com.


      Sincerely,
      Erin Sony_US