Customer Ratings & Reviews
- Model:
- XBR65X900H
- SKU:
- 6401205
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.
This summary was generated by AI based on customer reviews.
90% OLED quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn between a Sony LED and OLED. When this went on sale it turned into a nobrainer. The quality of this set is superb. I tweaked all of the setting with number found on the Internet and it made a pretty big difference from factory settings. While its not OLED quality, I'm extremely happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frankpgh, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
tv,sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture and contrast.Not happy with sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lefty, we are glad to hear that you like the picture quality of your TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin
Love this TV with PS5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. My PS5 looks amazing on it! TV’s operating system is fast. Disregard any bad reviews and just order the TV already. You get awesome Dolby Atmos/Dolby Vision (if available) when playing from the native Netflix app. Next purchase is a good sound bar to complete my setup!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mando, Thank you for taking the time to review the X900H. We're glad to hear that you value the quality and performance of this new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for sharing this feedback. Jay
- Pros mentioned:Hdmi 2.1
Just barely ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV because it was HDMI 2.1 compatible for the new gaming consoles. To start off the picture honestly was disappointing, not bright enough and HDR just didn’t see right. It is best to use this TV in a darker room or else it’s hard to see dark scenes. After 10 days I wouldn’t get any sounds when i turned my TV on, I had to restart the unit for it to have sound. I also noticed my AppleTV 4K was getting green lines across the screen when put into Dolby Vision. Only one thing was good and that was the 4K 120hz was very smooth when gaming. I returned the set because of the mentioned issues and purchased an LG CX 65”. It is ok if you’re in a budget but i would get warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bay707,
We regret to hear that you returned this TV. We apologize for the inconvenience that this may have caused. This is definitely not the experience we wanted you to have on our products. The issues of the TV can be resolved by updating the software of the TV.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the TV:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Amazing sound, but NEEDS better stock calibration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is amazing, only after I fiddled with the image settings. Don't get me wrong, the stock settings are workable, but the oversmoothing that the "smart" features tries to impose onto everything sometimes makes certain action scenes seem more like a blurry mess than anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joego, Thank you for this amazing review! We're thrilled to hear you're enjoying your new X900H TV. We appreciate your feedback about the out-of-box default settings of the TV. Good to know that you've managed to calibrate the picture quality to your liking. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
Sony x tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv very shard and vivid colors, only 4 stars because the only way to put it on a table is it has to be almost 4 ft long so had to buy a universal stand ,it replaced Samsung 60 inch 4k tv which developed purple patches after a few years so I went with the Sony they have been good for me in the past.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runacat, we're glad you like the picture quality of our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Very nice picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice TV with a good, clear picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshw23, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin
- Cons mentioned:Vrr
Disappointing VRR Update
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last time I buy a TV because of 'promised' features to be released in the future. VRR took a year to be added as a feature, and still it's a broken mess. Buy a TV with features that are available now to avoid future pain.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KM00,
Thank you for choosing and purchasing our X900H Full Array LED TV.
We are sorry if the VRR update took time to be added and we regret if you're still having an issue with your TV. This is definitely not the experience we'd like you to have.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Case Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
It’s a Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a price match on this panel that made it a pretty good deal. This is my second 9 hundred series Sony tv and I’ve had nothing but good results so far. A great processor and full array local dimming from a reputable manufacturer were my basic requirements.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielPlainview, we're glad you like our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
Great TV and Awesome Visuals - Few exceptions
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Colors pop. Totally provides hours of enjoyment to my eyes. Dolby is fantastic. PS5 is great on it. The only issue I have is the YouTube, AppleTV, and GooglePlay are not loading. Says it's a network issue but the rest of my apps are working just fine (i.e. Disney+, Netflix, Hulu, etc.)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vegga, Thank you for taking the time to review the X900H. We regret to hear that you are having an isolated issue with the YouTube, AppleTV, and GooglePlay Store. If the streaming app installed on the TV doesn't work, power reset your modem/router. Internet connection issues are often resolved after performing a power reset. If you have a separate modem and router, power reset both devices. For more details, please check the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00108468
We're glad to hear that you appreciate the color, Dolby features, and PS5 compatibility of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Jay
Great quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive quality even when upscaling 1080 videos. I have a three year old television that I thought was 4K but it doesn’t compare to the viewing quality of this tv. I was able to install all of the apps that I use with no trouble. The overall setup was extremely easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate all of your feedback as it helps improve the product. Thank you for choosing Sony! Regards, Erin
I Miss This TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning this after chasing what appeared to be a better value and got stuck with a crappier TV. In hindsight this Sony performed much more consistently and worked well comparatively. Never should have let her go. Sony is a trusted TV brand for a reason.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed, We appreciate taking your time writing us your review of your experience regarding the TV performance. We are saddened hearing the news that you've let it go. he X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you! Regards, Erin
Sweet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv replaced my old Sony from 2008. Works incredibly great with PS5 and Sony receiver. I got a 256 San disk and integrated the memory and I am extremely happy with this purchase. I wanted a 75 but the 65 was the best bang for the buck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cooksta, Great! We're glad that the TV works well with your home receiver and game console. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Nice screen for graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television. It is a clear screen in a decently large size. Perfect for x box, switch or movie watching on the couch. Very happy with this purchase. I joke that we should have bought 2! The only disappointment is that it didnt come with Roku as others do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, We are glad to hear that you are enjoying the TV size and picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We'll take note of your feedback about the Roku. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin
Great TV but no sound issue gets annoying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Has more features than I could ever use.. but almost every other time I turn it on the sound completely doesn’t work unless you do a hard restart (hold down power button). Once it restarts it works every time but having to do that for a TV this pricey get somewhat annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baba, thank you so much for your review. While we are glad you are satisfied with the amazing features and overall performance of our X900H, we are sorry you are encountering an audio issue. Some of these problems can be fixed by updating the software of the TV to the latest version (v6.0466 - released February 23, 2021). The software includes key features, applications, bug fixes, and feature improvements. Please make sure that your TV is connected to the internet and the Automatic Software Update setting is set to On to keep the software updated to the most current version. For more details, please refer to the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/downloads
If the issue persists, please follow the steps provided on the links below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00250275
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00020051
If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Best TV for the PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and yes it does work great with the Ps5. The only downside I have is the lack of apps like the HBOMAX app isn’t in the play store for some reason. The Tv also works with Apple and the remote can control your ps5 so you don’t need the PS5 media remote.
I would recommend this to a friendBrand response from SonyListens
Posted .HI PS5Fanboy, We are pleased to hear that you are enjoying the picture of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve also taken note of your feedback on the app availability. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin
Best TV for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried Sony after another brand lasted only a little over a year. We are very happy with the television, the smart TV interface is easy to use and most of all the remote is the best. This remote was programmable to replace all 5 of the remotes we were previously using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi madgirl, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin
Best TV for under $1000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for under 1000, and it’s the best TV out for under 1000. This TV works with the PS five! This TV gets very bright and has a snappy processor. The remote is a bit big and has a ton of buttons, so it’s not very simple. Overall this TV is a win!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi capoeirask8, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate all of your feedback as it helps improve the product. We’ve also taken note of your feedback on the remote. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always believed that Sony makes the best televisions, and the quality of this one supports that reputation. Most of the tvs we have owned have been Sonys. We also appreciate the excellent delivery and setup, and excellent installation of the wall bracket.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irrelevant, We are glad that you like the picture quality, setup, and installation of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We also appreciate you for being a long time Sony fan. Thank you for choosing Sony! Erin
Sony - 65" Class X900H Series LED 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice tv, the only problem is that for wireless Genie 2 Direct TV, you need to unplug the power cable of the Direct TV box and wait 30 sec and then plug it back in and then it reboots. The tech said Sony is working on a fix... can't wait until they fix it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number: Regards, Sony Social Support