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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,259 reviews
  • Rated 5 out of 5 stars

    Great TV so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great so far. The setup was easy and works well with all my connected devices. My only complaint was that the Sonos Arc didn’t fit between the legs of the 65 in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buyer12345, We're happy to hear that you are having an enjoyable experience with our newest X900H TV. Good to know you find it very easy to set up and it works well with all your connected devices. We appreciate your feedback about the lack of space underneath to fit your soundbar. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good, 1 bug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, only problem is it occasionally doesn't turn on when I hit the power button, just clicks a bit. I wait 10 seconds, try again and it comes on. Hoping a firmware update will fix it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bastian, we are glad to hear that you like the picture quality of your TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We’ve also taken note of your feedback when powerin on the TV. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    X900H review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for 1K. Great over all TV for the value and works well with PS5. Only con I noticed so far is the viewing angle, it's not the best when watching from the sides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyPlayStationFTW, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve also taken note of your feedback on the viewing angle. We take this matter very seriously into consideration of our products. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great picture TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV looks spectacular. My only con is it was giving a bad image then turning off. I believe it got fixed with an update. Have not seen that anymore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techtimela, thank you so much for the 5 Star rating and feedback! We are really thrilled to hear you are happy and satisfied with the incredible picture quality of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! We are also glad that your issue was fixed after an update. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Video games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although shipping was SUCH a hassle, and then messing up delivery three times, I absolutely love the product. The crystal clear and crisp screen is a great pleasure to play video games in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanh!

      Thank you so much for the 4-stars review! While we are glad you love the superb picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV, we are really sorry about what happened with the delivery. We will have your feedback noted as we always strive to make this a better experience.

      We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony x900h

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazoio tv for a great price! After 8 years, I finally upgraded to a new TV and I could not be more satisfied. Can't wait to try with the new consoles coming out soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VSDO95, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Sometimes my soundbar has audio cut outs every couple of minutes and I have to restart the TV to resolve. Also, a recent update made the google tv menu harder to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devas264,

      Thank you for your feedback on your experience using our X900H. We're sorry to hear about the audio cuts out issue with this X900H. Please check the connected devices and verify the connections. To isolate the sound issue, follow this procedure if the TV speakers don't produce sound or sound skips. Check the TV speakers after each step.

      1. If you are using the TV built-in speaker, make sure the sound output is set to TV speakers and not Audio system
      Press the (Quick Settings) or ACTION MENU button, then select [Speakers] — [TV speakers].
      Press the HOME button, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers].
      2. Check the volume control.
      3. Press MUTING or MUTE or VOL or (Volume) + button to cancel muting.
      4. If headphones or Bluetooth audio devices are connected, sound is not output from the TV speakers or audio system connected via eARC/ARC. Remove the headphones or disconnect the Bluetooth audio device.

      We will surely take note of your feedback as we always strive to make this a better experience.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our 65" X900H and for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Not really pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have issues with HDMI ARC sound. Most of the time tv is turned on, the sound does not come on. Have to do a manual reset, holding the power on for a few seconds to restart the system. Switched to the optical connection and so far sound works, but the image is of lesser quality. Anyone with this issue? Thinking of returning and going back to Samsung! Expected better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarinMiami, thank you for purchasing the X900H Ultra HD Smart TV.

      We’re sorry to hear you are experiencing some audio issues. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections. In the meantime, we’ve recently released a firmware upgrade to address some of the sound issues. Please make sure to try that first as well by going to Help > System Software update > Software Update.

      You may also follow additional steps on the link below to troubleshoot the issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00191214

      I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:



      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. I bought it for 4K gaming and the series x but it is even great on xb1. I don’t have any complaints. Tv is great and the delivery was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary, We are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Please ensure to enable Automatic Software update on your TV. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    New Sony set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job of unpacking and connecting the tv to the cable and sound bar. They also set up the cable box control to manage the tv and sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! I really loved the person I met to the area who helped me understand the difference between sumsung and Sony and I chose Sony and loved it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nasibu, we're glad you like your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great Picture/ Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the sound quality is poor. I’ll have to invest in a surround sound system which is a bit ridiculous for the price of this tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ag1011, thank you for purchasing our Sony X900H Ultra HD Smart TV.

      We are sorry to hear that the sound quality failed to meet your expectations. You can adjust the sound quality to your preferences, refer to the Adjusting the sound quality using the Help Guide:

      https://helpguide.sony.net/tv/husltn2/v1/en-003/07-08.html

      May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing 4K picture and easy to use!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that we don’t have to plug in a fire stick, chrome cast, etc. to watch what we want to! Everything is downloadable that we watch and use! I love this TV!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Britt, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Good TV, but too big for my wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this TV, but my wife couldn't get used to sitting 10 feet from a 65 inch TV. I ordered a 55 inch 950h to replace it. I would have kept this TV if not overrided by the wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lonnie, Thank you for your honest feedback. While we regret to hear that the unit had to be returned, we really appreciate that you stick with Sony and purchase yourself a new 55 inch X950H TV. We do hope that the TV fits perfectly in room and find the size comfortable enough to enjoy your favorite TV shows and movies. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv!! Its response time is fast and use it for gaming on my PS5! Graphics and color look amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful television With the android operating system that is Smoove has all has all the latest game in features that’s coming later in a firmware update.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BGFSR, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Top Tier TV for Budget Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice TV for the price during Black Friday prices. Sometimes the volume shuts itself off. Changed hdmi input, think it has something to do with earc haven't had a problem since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jinfinite, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We'd also love to help you with the issues you've encountered. Please send us an an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I got is perfect! I see absolutely nothing wrong with it. Got it for the PS5 I was able to secure. Looking forward to experiencing next generation gaming!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPopoff, Great! We are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv...well worth it for your extra added viewing experience. Got a deal on it and worth every penny. I reccomend this tv over all others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, Great! We're glad you like our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the upgrade! Had a Samsung 6 Series 50 inch and it was alright. Love the functionality of this TV, the android UI is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi antonyo, Great! We are glad that you love the TV functions. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US