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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,259 reviews
  • Rated 5 out of 5 stars

    Sony strong!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very knowledgeable.He guided us through the the process and we purchased a amazing TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie, Great! We are glad to hear that you have an excellent shopping experience. You can go wrong with our X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    The TV you've been looking for!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best TV I have ever owner. I love 4K, and it works great with my PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superbrown69, That's great! We're glad to hear you love the 4K display and it works perfectly with your PS5. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Very pleased with Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy,treated very well. Like the value. Customer service outstanding.Happy that I boughtfrom Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ken1, Thank you for sharing your wonderful buying experience. We are also pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for shopping Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great 4k picture and snappy interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, color reproduction and upscaling are awesome. Android tv is snappy and feature packed. Great tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stubbs031, We are pleased to hear that you are enjoying your new TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank yu for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    good tv but some issues with atmos and xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv but sometimes has issues with xbox series x where it cannot pass through dolby atmos to my sonos arc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi btsoom1, We're happy to hear that you like your new TV. We'd love to help you troubleshoot your problem where the TV cannot pass through Dolby atmos to your soundbar.

      May we contact you for help and get more information? If so, please email the below information to socialsupport@am.sony.com.



      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Black Friday sale. Was able to get it for $969. Really wish I went with the Samsung because it’s not as bright.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joes,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      We regret that the TV brightness did not meet your expectations. This is definitely not the viewing experience we'd like you to have. We'd love to help you troubleshoot the problem and turn your experience around.

      You can configure display settings that adjust the picture quality, such as screen brightness.
      Reference: https://helpguide.sony.net/tv/husltn2/v1/en-003/07-08.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H
       
      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Smart tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Sony smart TV. Very happy with best buy sales rep. excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gisbo, Thank you for taking the time to review the X900H. We're glad to hear that you are happy with this Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support and patience exhibited by the Store Manager and the AV Consultant were top notch!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Excellent! We're glad that you are satisfied with the service you got from the store. You'll surely enjoy your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV really made the right choice , cant wait for the new Xbox to see how it looks and plays .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pleased, We are glad to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great conditions and works as expected. Satisfied with the transaction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimB, Awesome! We're glad that the TV works great. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and I’m thankful that I made the purchase. Easy to work with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tb29, Great! Glad to hear that you are happy with your new TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google integration on this TV just tops it off. Quality is amazing. Overall a great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TENET, Awesome! we are glad that you like the Google integration and TV quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, fantastic 4K tv upgrade. Android TV with all apps market for you to use...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi itl36140, Awesome! We are pleased to hear that you are enjoying the app features and picture quality of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony TV for Sony Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it’s compatibility with my ps4 and Sony sound bar which is what I got it for (and PS5)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisT, Awesome! We are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony x900h

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy watching. Only drawback is setting tv up. Was more complicated than itt needs be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iminthedark, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We’ve also taken note of your feedback on setting up the TV. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv!!! It is no nice and easy to use, we haven’t had any issues with this at all!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KTEG, Great! We're pleased to hear that you like the TV and ease of usage. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv so far no problem, I wish it had a way to turn the tv to watch at a different angle

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cryptomax, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv the colors are good the best thing about tv is no risk of burn in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuycustomer,

      Great! We're thrilled that you like the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service that was honest about what I was getting and I got something awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, Thanks for sharing your awesome experience with your Sony Bravia TV, The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We appreciate your detailed review. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony 65 inch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been amazing in the living room. Sony has been my # since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hakim, Awesome! Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US