Customer Ratings & Reviews
- Model:
- XBR65X900H
- |
- SKU:
- 6401205
Customer reviews
Rating 4.5 out of 5 stars with 2259 reviews
(2,259 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Tv performance
Rated 1 out of 5 stars
DO NOT BUY.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv started great, no issues. Now it turns off by itself a few times a day. You cannot reach sony's customer service either thats the worst part. if you try to call it will hang up and the online chat is always busy. DO NOT BUY SONY. There are cheaper/better brands out there for the size. Look at all the bad reviews and all of them are about the this tv doing the same thing, and best buy can't do anything for you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dkostmayer, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number: Regards, Sony Social Support
Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stand you can move the tv with one hand. The tv is bright and clean.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Awesome! We're thrilled to hear that you like the TV stand and picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, super quick when moving through apps and inputs. Gkare is not great though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Weano, Great! We're glad that you like the TV and quick response when moving through apps and inputs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 5 out of 5 stars
Supreme Sony #1
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever made. It's made by Sony, they only make the best things, no joke! 50
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorsairCEO, Excellent! We are glad that you are enjoying your new Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 5 out of 5 stars
Must Have!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Brightness and Contrast is phenomenal. Best Value for a Full Array LED TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great camera for beginners!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for price. I love the quality of it. I would take lots of pictures with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mcelveen5900, thank you for sharing this awesome review. However, it seems that you have purchased a camera. It would be great to see your comments on correct product category. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Amazing TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my upgrade. Well worth the money. Only regret is not going bigger than 65”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gilbert, We are glad that you are happy with your upgrade. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Erin
Rated 3 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has different apps on the tv that you can active but doesn’t have Apple TV as a option and it doesn’t give you the option download different apps. As this is a newer tv you and apps are important you would think this would be an option. Also the volume doesn’t always come on when you start the TV. You have to turn the tv off and then back on again for it to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cherrycoleman01, thank you for purchasing the X900H Ultra HD Smart TV.
We are sorry to hear that you're having some issues with your TV. We'd love to help you troubleshoot your problem. First, your Android TV has a Google PlayStore app where we can add or download supported apps. Second, the 900H series support Apple AirPlay 2 and Apple HomeKit that are available through a built-in app. With Apple AirPlay 2, you can use the Apple TV. Please follow the additional steps here:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00226446
For the volume issues, please email at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Rated 5 out of 5 stars
Sony TV 65
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the value. I recommend this TV if you are looking for an outstanding buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wynn,
Awesome! Thank you for the prefect rating and recommendation! We're glad to hear that you love it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Chris
Rated 5 out of 5 stars
Perfect for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the tv! I would definitely recommend to someone who is looking for a tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jrn47112, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for shopping Sony! Erin
Rated 5 out of 5 stars
Incredible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Television. Going on a year now, very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Merlin, We're glad tha you are happy with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 5 out of 5 stars
Quality is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and amazing service at Best Buy. Couldnt beat the Black Friday Deal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMAZING,
Great! We're glad that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is so clear. The colors are so full. Best buy ever. Easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badger, That's great! You definitely made the right choice with this TV. We're glad to hear that your investment is worth it. It's really nice to know that you easily set up this TV and you like the impressive picture quality. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for sharing your fantastic review and for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony 900x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Love everything about it. I could not be happier with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle, Excellent! We're glad that you love everything about this TV. We truly appreciate taking your time to share your feedback. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV 3 1/2 weeks and looks and works great. No issues at all. I love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wtburton, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent service from the crew supporting my curbside pickup!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gordonAwesome! We're glad that you like the TV quality. We also appreciate sharing your excellent shopping experience. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 5 out of 5 stars
I Love The Theatre like atmosphere!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son-in-law put this together with no problems it looks beautiful in my living room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nanee, awesome! We're thrilled to hear that you are enjoying the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Sony TV's are worth the cost!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade, works great with my PS4 pro. Was happy with the price as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nightprowler, Great! We're glad that you are happy with your purchase. This is an excellent upgrade indeed. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
Rated 4 out of 5 stars
Sony X900H
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony tv was on sale that week and purchased it, good mid level value and features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JRfromNY,
Thank you for the review and we are glad you like the smart features of the television. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok but I would def get an OLED. Power turns off by it's self at times. Invest in a different tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi zmoney713, Thank you for purchasing the X900H Ultra HD Smart TV.
We are sorry to hear that the TV turns off by itself. This is definitely not the experience we'd like to hear from you. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections.
In the meantime, please follow the steps on the link below.
https://www.sony.com/electronics/support/articles/00153674
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin













