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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2259 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the 65" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as great, flawless, and amazing. They also appreciate its gaming capabilities, calling it perfect for gaming and streaming. The TV's price point is seen as a positive aspect, with customers saying it offers great value for the money. The easy setup process is another advantage mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,259 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with great graphics and plus it came with a awesome bundle deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taco2010, we're glad to hear that you like the TV quality and ease of use. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv and the price was right. So glad I got the 65 inch t.v.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dickie, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Always Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complain the best decision I made, I’m happy with , Sony forever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simo, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the OS is probably the best OS I've seen on a TV, the rest of the experience was not that great. The HDR quality wasn't as good as the Vizio p65 and the audio out to sandbar was broken. There was no way to fix it. The colors on it are not great even after following rtings.com recommendations. I can't recommend this for $1400

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate,

      Thank you for choosing and purchasing our Sony X900H BRAVIA Smart TV.

      While we are glad that you like the Operating System of the TV. We value your opinion and we regret that the TV failed to meet your expectations. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections.

      If you haven't tried it yet, please update the firmware of your TV to the latest version (v6.0414) as it includes key features, applications, bug fixes, and feature improvements. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.

      If this does not help or resolve the problem, please follow the steps below for ways to contact us so we can better assist you.

      Unfortunately, due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" > click on “Email Question.”

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Amazon Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X900H:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    Waiting on vrr and allm update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv overall is great. Will change to 5 stars once the vrr and allm update come through.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Homehomebody, We are glad that you like the overall performance of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. There will be another update to unlock even more features in the future. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Something new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the tv, I’m glad that I had assistance in choosing this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blarg, We're glad that you are loving your new TV. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and game. We also appreciate your recommendation. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value TV. This has all the latest features at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRight, Awesome! We are glad to hear that you are enjoying the features of your TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome display quality including when gaming! Worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maucar, Awesome! We're glad that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony x900h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv can’t wait to maximize its capabilities with next gen consoles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JiraiyaTheGallant, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best in tv smart tv and you can get a lot of tv for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuy, That's great! You definitely made the right choice with this TV. We're glad to hear that your investment is worth it. Good to know you are enjoying the features and capabilities of your new Bravia TV. At Sony we strive to put forward the best possible products for our customers. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for sharing your awesome review and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with audio autosync. Motion is ok, The WiFi is easy to toggle on and off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fbezos,

      Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV.

      We are sorry to hear that you're having some audio issue with your TV. We’d love to help you troubleshoot your problem. In the meantime, please ensure your TV has the most recent software version v6.0414 installed.

      You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.



      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X900H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!





      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and sound bar. The stand was a pain to put together

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Art701, awesome! We are truly happy to hear you love your new Sony TV and soundbar. We are sorry if the installation of the TV stand did not live up to your expectations. We appreciate your input, and we will surely take note of it as we always strive for the best customer experience! To make sure that your TV is installed properly with the supplied TV stand, please reference the link below:
      https://www.sony.com/electronics/support/res/manuals/5014/43f57b865ce8f28a2ca2610651f806c1/50148631M.pdf

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Moster tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow great tv sony never disappointed the quality of sony is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marvel, we are glad that you are enjoying your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv, I recommend it for sure. Also got it on a great deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maria,

      Good to know that you're happy with your investment. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The people are people. The inanimate objects are that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loopystreaker, We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it a little while now. I had it almost two months. I love it so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dlc7644, Congratulations on your new X900H! Good to know you're loving your new Sony TV so far. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love the picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t upgraded for a TV in a while and this one makes a right pick for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding in store service!! love my sony tv and sony soundbar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi awesomesony, Awesome! We're glad that you are satisfied with the store service. We also appreciate that you love the TV and your soundbar. Our X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking TV, and it's especially great for playing video games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your games with your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows, and games. Thanks for shopping Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    mr. Kirbus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tim was excellent is helping us purchase the correct TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi purchase, Awesome! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US