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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1376 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the sound quality and ease of use of the 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver. The price, power, and HDMI connectivity are also appreciated. However, some customers have expressed concerns about the manual, menu, and size of the receiver.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,376 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent value and performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simply a receiver but after several other units that failed within 1 - 2 years, this has been an amazing, reliable performer with great sound and ease of switching between Cable, DVD, CD, and AUX.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Excellent features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality unit. Bought this for an outdoor theater setup. The features were perfect for this use case - plenty of power to support backyard theater-time. We have other Sony products, and this lives up to that excellent reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Is very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice receiver , and great sound for my cinema sistem.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Sound quality

    Rated 5 out of 5 stars

    Lots of great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First receiver I’ve used with multiple HDMI hook ups Was a bit confusing at first. Haven’t used all the features it has to offer but so far I have been pleasantly pleased with what I’ve seen and especially heard.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    It's an ok receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for a small system was not exactly what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pleanty of power, HMI ARC Pass Through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Sony receiver for several weeks now. I wanted something that could push my Sony powered subwoofer and some Vintage speakers, that would also work with my smart T.V. I found it! My bass booms and this has 2 sub W outs. I want another one! Love my bass. I have a 70's ARLST-2 Center and 2 JBL vintage studio monitors for my fronts. I plugged in included mic. for Auto Calibration of the room and BAM! Sounds Great! I have done some manual tweaking since, but not much need for it. I love my old school speakers. Easy to set-up and use with remote. Note* I give this a 41/2 Star review ONLY cause I wish it had a Blue Ray player, but I knew that when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy set up. Has allthe bells and whistels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great reciever for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has awesome features. Very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Home Theater receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy set up. I chose the 5.1 due to not needing anything more. The subwoofer response is very good. Make sure your speakers are rated to work with this system though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Just a basic receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine on clearance, open box. Sounds good and easy to use. Menus are basic and a bit clumsy. Just discovered the AV rca input on mine is not working so will need to look into the Sony warranty, but probably related to the reason it was open box in the first place, I would guess. It's an inexpensive receiver. If your needs are basic I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Sound quality

    Rated 5 out of 5 stars

    Easy setup superb sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recent purchase of the Sony home theater was a very good buy at Best Buy. Not the highest grade available And actually the lowest price available here that had HDMI ports. Great sound, good looks, easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this paired with my ELAC b6 bookshelf speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a Sony so it’s the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it quality is as expected. Got what I paid for

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver works great and it was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my 4k tv surround sound. Works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Has ARC for TV audio, 4k passthrough, full function remote. They should note in BIG letters that full setup can only be done on TV screen! They should also provide an HDMI cable for this, I'm sure many people won't have a cable. Manual is not very clear even online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for about 1-1/2 months now. I don't crank music like I used to anymore. But for my "moderate" volume with music and TV it works great. Just wish it had more input/outputs but...you get what you pay for. Best Buy matched the price on this so I saved a good chunk of money. Being that it DOES NOT come with a manual, configuration/setup was a little work. Overall I'm satisfied with the unit, and Sony support is great most of the time and not so great other times. Happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DaHogster, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback and for choosing SONY. However, in order to have the operating instructions of the unit, you could visit our website at esupport.sony.com. -Oscar. Sonystyle

  • Rated 4 out of 5 stars

    Awesome with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to control the bass and treble is on the television through HDMI. I originally tried purchasing the 2-channel amp, but this was on sale. So be prepared to hook up to your television because it may sound a bit flat until you brighten up the sound to suit your speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    great unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a lower priced HDMI 5 channel receiver for my mom's built in surround sound. the unit is great, easy to hook up, and easy enough to operate that my 70 year old mother can use without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine for a basic home theater system. Detailed user manual is online only and is a little funky, but most information is there if you keep digging. Limited number of decoding options, but Dolby Digital works great. I like the dual subwoofer outputs since I use a pair of Large Advent speakers for woofer / subwoofer duty. They won't shake the walls, but sound great at moderate listening levels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alexrw3, thank you for your feedback, we are more than happy to forward your feedback onto the proper department. *Emily*Sonystyle

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