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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1376 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the sound quality and ease of use of the 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver. The price, power, and HDMI connectivity are also appreciated. However, some customers have expressed concerns about the manual, menu, and size of the receiver.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,376 reviews
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Exceeded expectatons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old receiver stopped working and I needed a low cost alternative for the wharfedale evo speakers as a temporary solution. This Sony actually does a pretty good job with sound processing and plenty of power to push the speakers. I wish it had Bluetooth, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a work horse, we have used this product for business application for around 2 plus years it has never failed, easy installation. Very high Japanese quality although not manufactured in Japan. Sony holds the podium on top position. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    These work great with Bose Home Theater :D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver. Easy set up, works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use sound quality is good happy happy joy joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaint on any receiver I've ever purchased including this one. It works just as one would expect it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasant addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and the only casualty was my old 5/1 Denon receiver. After reviewing surround receivers to match my old Boston Acustics speakers, I settled on the Sony. Set up was a snap. Popped in a blue ray movie. The sound stage and clarity of separation is impressive. The picture on my Sony XBR TV is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great features and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setuyp on this unit was easy to set up. Took out the old unit and hook everything up in a few minutes. The speaker swith and on / off button are in the same area and when I had everything set up, my wife hit the speaker button and when I came back it cause me some confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an older 1990s model sony reciever because I needed HDMI inputs. This was a perfect solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my sound system. I shopped around and found this one. Got a great system for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My last receiver just stopped working. I cannot complain about the sound coming out of everything we hooked up to it. Plenty of ports and everything seems to work fine. Remember a receiver is only as good as the speakers that are connected to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sony a/v receiver over 700w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a great deal on an open-box receiver. i added a 4-year best buy warranty. works great with my tivo, blu-ray, apple tv and fire tv. and i've always been happy with the quality of sony products. i'm very pleased with my purchase. i highly recommend it if you want a receiver in the $200+ price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great amp; Inputs a little tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great and helps to produce great sound from the speakers. Getting the video/audio input from the HDMI input from my CAT TV is a bit tricky at times and not as 'smooth' as I would envision it should be, but overall a great purchase for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system performs as advertised, this is a good thing. The set up and connections are easy and the mic. set up really works. If you are documentation oriented, they could be more clear. I di not give product a five star because everything counts including the paperwork.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This is a great receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crisp and clear. I gave it 4 stars because you need to purchase extra wiring in order for it to work properly, and the sales associate did not inform me. Therefore, I had to make a second trip to the store. I'm not a techy so I didn't know beforehand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have not really had time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the time to use the pen, but everything is proceeding as scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony Receiver Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great profuct for the price.I was looking for a receiver to connect to an older turn table & gaming consoles. Had to purchase a $11 pre-amp. But everything was in my budget & works well together.Other receivers priced out to about $500. Did not want to spend this amount for this project.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from a 2 channel receiver without having to spend a ton of money. The functions are very easy to use and I haven't had any issues. I gave it 4 stars because it is missing a Bluetooth feature. But other than that, I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sally, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great first converting from analog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older Sony RGB component AV amp. The transition was seamless. All speakers connected one to one per output. HDMI is much better quality. Paired it with Blu-ray player and hdmi wireless to tv. Was able to add chrome cast directory amp for better sound on movies.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Good solid buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about all the options, this works well and is just what I needed. I only wish I'd purchased the next level of product so that it could be connected to two zones....I should've consulted Best Buy before I installed. That said, it's good quality and works well in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    works BUT 4k pass-through with a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes you can have your picture sent through the receiver to play onto your tv BUT it doesn't fully support 4k weird right? When we tried to change the volume the screen went black and would show the volume picture on the tv and then would flip back once it popped off, after some research I was able to find out that my 4k picture (coming from my xbox one s via HDMI) was too much for the receiver to output. So we had to hook up the sound using optical cable and using HDMI for the picture into the tv and it works like it should. Yes it is annoying it doesn't fully support 4k on all devices or under certain conditions but yes it does work and makes good sound quality from my view.

    I would recommend this to a friend
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