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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1376 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the sound quality and ease of use of the 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver. The price, power, and HDMI connectivity are also appreciated. However, some customers have expressed concerns about the manual, menu, and size of the receiver.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,376 reviews
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in the store with the help of an competent sales associate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had an issue with setting it up as a stereo... but once I found the online manual, I just connected it to my tv with a HDMI cable and set it up. Sounds great and the remote even works my iphone when connected via the USB port!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price might sound cheap. But this recover is packed with options and great sound. No Bluetooth but I have Apple TV so I don't car. It's a little tricky to get the speakers set up so sub plays correctly . I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    really enjoying myn new stero system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are a good quality name brand. What really sold me was the Best Buy folks who helped me put everything together, My last three electronic purchases have been at Best Buy because of their prople.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ''This receiver is just what I needed for my home. I didn't need a lot of bells and whistles, and at this price it was perfect. Great sound and the ability to use an optical connection made hook up to the tv easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver. Integrates all my components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Easy to set up and operate. This receiver did not have Bluetooth built in, however was approx. $150 less than the next comparable receiver that did. I purchased a separate Bluetooth streamer and receiver and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto-calibrate feature for sound levels is a nice thing to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my living room .

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great amplifier as well as other home electronics. I wanted the amplifier with AV pass through and this fits the bill. Sounds fantastic with 5,2 channel stereo surround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, used daily, does what we need it to. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Great But Awful Controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Considering the price I paid it was a steal. The controls are not user friendly and the documentation is the worst i have ever seem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect pairing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son a TV and he was unsure about the receiver to pair it with. I'm very pleased with the guys at Best Buy that fully explained the benefits of this model. My son has the system setup & the quality of sound is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent home theater receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features on this receiver are incredible. I replaced my out dated Sony receiver with this one. The clearity, sports and movie effects are awesome. Selecting Stadium, it really sounds like you are there! Love it and the price was right!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 5.1 receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice receiver for the money. My only complaint is the lack of Bluetooth but I bought it for a secondary 5.1 surround setup and it is perfect for that. I'm very impressed with the sound and it does it's job very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, We're glad to hear that you're satisfied with your new Sony product. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Rated 4 out of 5 stars

    Upgraded from a 15yr old Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my old receiver since it doesn't have all the inputs that the newer ones have. But most importantly is that the old one used 70-90 Watts at normal listening levels. Over an hour of watching a movie it was outputting 124 degrees of heat. This newer unit is drawing around 40Watts at the same volume level - downside is that HDMI passthrough draws just as much power so no reason to not have it on when watching the TV. As for sound, it's a big downgrade. This one's a bit tinny and because of the limited control you can't get it just right. But at $150 I'm happy. I don't watch a lotta TV but don't wanna have to turn on my AC upstairs just to watch TV in the winter. This little Sony fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price of receiver, ease of installation and love ipod feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the connections I needed to accommodate my components.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Quick start instructions are OK. Auto speaker set up didn't work that great. But went to wed site in instructions followed them and did a manual setup. Wow works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well, I thought ... !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an amp to replace my Pioneer that I had for a long time (it didn't;t have HDMI connectors slots) but I have been a Pioneer fan for a long time. Well this amp appeared, on sale, and had the right connectors so it was a no brainer. Well torn the pioneer down and hooked up the Sony. Oh there was no manual except a quick started paper. I couldn't get anything to work and was tied, knees sore, and in desperation I took it apart and went back to my pioneer and the sony is back inuits box in the closet.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stillworking, We're sorry to hear that you had trouble with the device. You may refer to the link below which could be helpful in using the device:
      https://esupport.sony.com/US/p/model-home.pl?mdl=STRDH550&template_id=1®ion_id=1&tab=manuals#/manualsTab
      ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A very good 5.2 receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver omplimented my mirage sepaker system. With an added sub woofer, the system more than meets my expectations. I gave this system to a friend who is now throughly enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great basic receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this receiver in a small family room mostly for listening to TV. I sought out the pass-through feature yet never use it since the TV sounds so much better. It's plenty powerful for my needs.

    I would recommend this to a friend
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